Lyncroft Care Home

81 Clarkson Avenue, Wisbech PE13 2EA
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10 73 Reviews
  • Lyncroft Care Home, Wisbech
Lyncroft is a large, period house situated in an attractive wooded avenue in the old market town of Wisbech in Cambridgeshire. It provides a perfect setting in which to care for and support its elderly residents. Whilst the main building retains many of its original features, modern facilities and a homely atmosphere throughout combine to offer comfort in an environment that blends the contemporary with the traditional.

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Care Provided by Lyncroft Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Clair Taylor (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 3

Funding & Fees Guide for Lyncroft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Lyncroft Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • There is onsite car parking available


Lyncroft Care Home Reviews (73)

Total of 73, showing 21-40
10

Lyncroft Care Home has a Review Score of 10 (9.967) out of 10, based on 13 reviews in the last 2 years. Over all time Lyncroft Care Home has 73 reviews.

Overall Experience

  • 64
  • 6
  • 2
  • 0
  • 1

Date Published

73
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2
13
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Review from Emma D (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but the highest praise for Lyncroft Country Court. My mother went to live there on 1st September 2022 at which time she was extremely frail, not eating and had been admitted to hospital with severe dehydration. We really did think she was dying but the wonderful and dedicated staff at
Lyncroft have completely turned her life and health around. She now eats and drinks normally, has put on half a stone in weight and has regained her interest in life and taking part in the activities on offer with gentle encouragement from the carers. I cannot recommend Lyncroft highly enough.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you for such kind words about your mum. It is absolutely our pleasure to care for such a lovely lady. Her smile lights up the room and we all enjoy spending time with her


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Review from Anne D (Sister of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been resident in Lyncroft Care Home for almost three years. She is very happy in the home and feels safe and secure there. This is a great comfort to her family, most of whom reside in Ireland. My husband and I visit my sister as often as we can and we are always overwhelmed by the warmth
and sincerity of the welcome we receive. I could not speak highly enough of all the staff involved in every part of the care home's operation. My sister herself had been in failing health before she was admitted to Lyncroft Care home and the move gave her renewed confidence and motivation in her life. I feel extremely satisfied with the care home every time I visit and feel reassured by my sister's own praise for the staff and the care she receives from them.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

We can only thank you for entrusting such a precious lady into our care. It means so much to hear that your sister feels safe and secure and has thrived in our care. We love caring for our residents and meeting their families. We feel we become one big extended family and it is a pleasure to care for them. Thank you so much for your very kind words.


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Review from J C (Daughter-in-law of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is bright and cheerful with pleasant surroundings. On entry, you are met with a friendly face and pleasant greeting. The staff are caring and nothing is too much trouble for them. All rooms are spotlessly clean. The residents are taken out wherever and whenever possible and are kept occupied
with arts and crafts. Currently making things for Jubilee Celebrations.

Reply from Jolene Anderson, Home Manager at Lyncroft Care Home

Thank you for taking the time to leave a review for Lyncroft Care Home. It is our pleasure to care for your loved one as part of our Lyncroft family and we are delighted to hear how happy you are with our care and support.


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Review from M L (Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The decor of this home is amazing.
The carers are dedicated and we have a great laugh.

Reply from Jolene Anderson, Home Manager at Lyncroft Care Home

Thank you for your review of Lyncroft Care Home, it is a pleasure to care for you here and we are delighted to hear how happy you are, it's wonderful to hear you laughing and having fun with the team.


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Review from Janice W (Wife of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for one year now. I cannot fault the care given to him. Lyncroft is just like a small hotel. The food is amazing. Also, they care about the family and let you know what is going on with your loved one.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for taking time to leave us a review and for your lovely comments. We are so happy you are pleased with the care we provide. We like to feel we are all part of one big family here at Lyncroft. Thank you


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Review from Sally G (Daughter-in-law of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law and all the family are all extremely happy with all mum's care. Everybody is so kind and friendly and we always go home knowing mum is in good care.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you for taking the time to leave us a review. We appreciate your kind words and are so happy to hear your mother in law and family are pleased with our care. It is a pleasure to care for her as part of our Lyncroft family.


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Review from Alison C (Daughter of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We were extremely disappointed with the lack of communication and resolutions when issues arose. Would never recommend it to anyone. The staff never informed us of my father-in-law's change in behaviour and he ultimately had to move to another care home. Extremely poor management by all concerned at
Lyncroft.

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Review from J A (Daughter of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here approximately two years ago now and I have been very impressed with the care she has received. The food is excellent and the cleanliness and decor of the rooms and public areas are lovely. I am always made to feel very welcome when I visit and mum is very happy. Thank you Lyncroft for
making a difficult decision that much easier.

Reply from Brenda Durrington, Home Manager at Lyncroft Care Home

Thank you for taking the time to write a review for Lyncroft Care Home, we are delighted to hear how happy you have been with our care. Your words are most welcome during a time when staff are going the extra mile to make all of our residents feel safe and loved.


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Review from Lynne W (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has lived at Lyncroft since May 2020. I cannot praise the staff highly enough, they have been absolutely heroic throughout this awful pandemic. They provide a wonderfully caring environment where my mum is looked after and her personal needs met whilst respecting her dignity.
Lyncroft is always spotless and the laundry team do an amazing job. My mother loves the meals and always raves about the chef’s fish and chips! All the staff are so helpful and nothing is too much trouble. The reception team always give you a warm welcome - it’s a joy to visit Lyncroft to see my mum safe and happy.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for your kind words. We absolutely love caring for your mother, she is such a beautiful lady loved by all the staff. And of course, fish and chip Fridays are just the best!


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Review from Penny S (Daughter of Resident) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is lovely and any member of staff that I see while visiting mum is smiling and so helpful. I really believe mum is getting the best care she can. Mum has problems walking but the staff still encourage her to do it as it is better for her rather than just leaving her in a wheelchair.
Whenever I ring they know who I am and who I am calling about, I really feel like they are extended family and am so grateful for the care they provide.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for your lovely words and for entrusting us with the care of your lovely mum. It means so much to us to hear you are so pleased with the care we provide, and that you feel feel we are part of the family.


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Review from David M (Son of Resident) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic attentive staff who provide excellent care and always a warm welcome when visiting. The property and gardens are very well maintained and a suitable place for visits. My Mum looks extremely well and is always positive when talking about breakfast, lunch and dinner.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for your kind words and appreciation. We love our residents as if they were our own family and make sure their stay with us is a comfortable and happy one.


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Review from Gertrude J (Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lyncroft Care Home is the best in the area. I love it here. Everything is lovely and everyone is extremely caring. I will recommend it to all my friends and family.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for your kind words, we always strive to make this a home from home for our residents and cherish you all like family.


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Review from M G (Daughter of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was so well looked after here, she played bingo, sung songs, she always looked lovely. She had her hair done and her nails always painted. In her last few weeks, we had such intimate moments in her room. She always looked so cosy and clean, the staff always made me feel so welcome to sit with
Mum. They looked after me and Mum in her final days, coffee lunch, a reassuring chat and now a memory I am forever grateful to all the staff.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

We love and care for our residents at Lyncroft Care Home as if they were our own family. Thank you so much for your kind words and support.


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Review from Pauline F (Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
I was only meant to stay for 2 weeks, but I'm staying for good. I love it here.

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Review from Lorraine S (Granddaughter of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad came into the care home first and settled in well, then the staff made my grandad and nan's final wish of being together come true and made it possible for them to be together until the end. The staff are so warm and friendly and genuinely care for and love all the residents and their extended
family. I have always been well informed of any changes in their health and well being. The food is second to none and my nan and grandad loved living here. If I asked my grandad if he liked it he would say 'oh yes I love it in here they look after me so well'. I can't thank everyone who works here for the care love and compassion that they have given, not only to my grandparents but to me also. I will miss you all. Thank you is just not enough.

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Review from Vivienne G (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with all the help and care I have received about my mother. The carers are very kind and helpful and have been very helpful to me as a new comer to care homes.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you for taking the time to leave a review for Lyncroft Care Home, we appreciate all comments and feedback. We are very pleased that your mother has settled so well into our Lyncroft family.


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Review from Barry D (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been a resident for three weeks but I have already personally experienced the caring attitude of staff. On my first visit two members of staff spent considerable time explaining things to me and how they were coping with some of Mum’s issues. Mum’s move to Lyncroft from an assessment
facility, after 6 weeks in hospital, was delayed because of a mix up over a covid test. Lyncroft alerted me to the situation and kept me fully informed. I even had a call on the morning of the move to say that she was on her way.

Reply from Brenda Durrington, Home Manager at Lyncroft Care Home

Thank you for taking the time to leave a review for Lyncroft Care Home. We are very pleased to hear that you're happy with our care for your mother and we are delighted that she has settled in so well with us. It is a pleasure to care for her as part of our Lyncroft family.


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Review from Melanie N (Daughter of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Lyncroft from February 2020 until, sadly, she passed in April 2021. COVID visiting restrictions made Mum's last year difficult and we missed her very much when we could not visit.
As a family, we can not praise the staff and the home enough for the care and attention they have given my
mum during her time in Lyncroft especially in her final weeks and days.
In Mum's last few days when we visited, we were looked after also and we appreciated the support given to us in such a difficult time. It is truly a family feeling home with dedicated staff. One staff member even came into work to say goodbye to Mum, as she knew she may not be with us next time she was at work - that touched us.
Thank you Lyncroft for all your wonderful staff who are truly caring and the beautiful home from home that you provide for all your residents, you truly are amazing and should be proud.

Reply from Laura Mills, CRM Ferrars Hall at Lyncroft Care Home

We can only thank you for entrusting such a precious lady into our care. It was a pleasure to look after her and get to know you all over the last year. Thank you for your lovely words and we all send our regards to the whole family.


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Review from Roger (Son of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my mother during these very difficult 'Covid' times has been excellent. This together with the regular, very informative and considerate updates regarding the 'Covid' situation and visiting opportunities has been really good and very much appreciated.

Reply from Brenda Durrington, Home Manager at Lyncroft Care Home

Thank you for taking the time to leave a review for Lyncroft Care Home, we are delighted that you are so pleased with the care of your mother and our communications during the current pandemic. We appreciate all comments and feedback, especially during these difficult times.


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Review from Tracy S (Friend of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly and first class service. Would definitely recommend this care home, they treat all their clients like one of their own family members. Food and choices is excellent and very tasty. All staff are very professional and friendly.

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Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Lyncroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Lyncroft Care Home is calculated as follows: ( (148 Excellents x 5) + (5 Goods x 4) ) ÷ 153 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lyncroft Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (2)

Clair

Clair Taylor

Job Title: Home Manager

Joined: 2009

Clair has worked at Lyncroft Care Home for ten years starting as a kitchen assistant and then moving over to care.


Clair has worked her way to Deputy Manager, now Home Manager, she loves Lyncroft as it's like one big family. The staff make it like family, now with Clair leading the team.


Hannah

Hannah Mills

Job Title: Senior Customer Relations Manager

Joined: 2024

Hannah is our Senior Customer Relations Manager at Lyncroft Care Home. She is responsible for ensuring the transition of your loved one into our home is as smooth as possible. Hannah takes a great deal of care to get to know each resident and their family.