Updated March 2024.
Exact fees depend on the particular room and care needs following initial assessment.
Visitors welcome at any time
Parking in front
Rose Cottage has a Review Score of 9.8 (9.798) out of 10, based on 9 reviews in the last 2 years. Over all time Rose Cottage has 60 reviews.
Review from Richard S (Nephew of Resident) published on 16 April 2018
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Review from Jill P (Daughter of Resident) published on 11 April 2018
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Review from F B (Daughter of Resident) published on 11 April 2017
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Review from John H (Son of Resident) published on 27 March 2017
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Reply from John Tillisch, Owner at Rose Cottage
Thank you for your excellent review. Our staff will be very pleased to receive such an accolade. It was a pleasure to have cared for and known your mother. Thank you again,
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Review from Annette (Daughter of Resident) published on 21 March 2017
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Review from Angela W (Daughter of Resident) published on 19 March 2017
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Reply from John Tillisch, Owner at Rose Cottage
Thank you so much for taking the trouble to give us such a positive review. The staff will be delighted to have received such praise for their work. We shall miss mum and of course all of you who have become such familiar faces to us all. Thank you again
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Review from Ian W (Nephew of Resident) published on 10 January 2017
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Reply from John Tillisch, Owner at Rose Cottage
Thank you for taking the time to complete the review of Rose Cottage. We appreciate the feedback. We are one of very few homes which provide a counsellor to spend one-to-one time with people living in the home. She arranges to spend time specifically with those who want to see her and everyone is free to avail themselves of this service at no cost to our clients at any time.
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Review from J B (Friend of Resident) published on 10 January 2017
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Reply from John Tillisch, Owner at Rose Cottage
Thank you for taking the trouble to complete the review on carehome.co.uk. We are very pleased to receive your very positive comments about Rose Cottage and I am glad that we were able to fulfil the trust you placed in us all those years ago.
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Review from Karen S (Daughter of Resident) published on 23 November 2016
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I did only pay a deposit but since collecting Mum after a stay of only one afternoon have not even received a phone call of explanation.
Reply from John Tillisch, Owner at Rose Cottage
We are very sorry to read your review and comments relating to the poor care. Clearly, we failed this particular person. We have to balance the views expressed here with the very many positive reviews we receive, both on this website and from families who write to us, thanking us for the good care received over the course of YEARS. I understand that the person in our care who was with us for less than 12 hours, made it very clear she did not want to stay with us soon after arriving, and we cannot keep people against their will. However, we can understand the disappointment in our service as expressed here and can only apologise that we did not meet your expectations.
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Review from Sheila R (Daughter of Resident) published on 21 June 2016
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When much later she became terminally ill, the staff looked after her even though she was eventually bedridden; this was a great deal of work as she needed the kind of 24-hour care usually provided in a nursing home. I am so grateful that they saved her from the disruption that hospitalisation causes. She died in May this year and I was able to be with her; it was peaceful and pain free for mother and comforting to be with people who knew and cared about her.
May I end my life somewhere like this.
Reply from John Tillisch, Owner at Rose Cottage
Thank you so much for you lovely review. It was a pleasure to have looked after mum. The sad thing is when a resident passes on, we also lose the family who have become our friends and form part of landscape of the home. We shall miss her and you, but you know you are always welcome and we look forward to seeing you again.
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Review from Angela N (Daughter of Resident) published on 14 June 2016
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Reply from John Tillisch, Owner at Rose Cottage
Thank you very much for your positive review of Rose Cottage. We appreciate all feedback and are happy to know you were very satisfied with the management, facilities, and general standards within the home. We were glad of the opportunity to care for your mother. Thank you.
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Review from Lesley W (Daughter of Resident) published on 15 May 2016
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Reply from John Tillisch, Owner at Rose Cottage
Thank you for your very positive endorsement of our service which is appreciated. It means a lot to our staff to know they provided a good service and that they cared well for your mother. The feedback is very helpful to us to know what we are doing right or what needs to be improved. It also helps inform others looking for good care homes what others think of our service.
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Review from S R (Daughter of Resident) published on 25 April 2016
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Reply from John Tillisch, Director at Rose Cottage
We appreciate your positive feedback and we are glad to know you liked the environment!
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Review from Christine P (Daughter of Resident) published on 22 April 2016
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Reply from John Tillisch, Director at Rose Cottage
Thank you for your complimentary feedback. For us, it was always a pleasure to look after mum and after 10 years at Rose Cottage, we are delighted to receive such a positive review. Mum was always a kind and gentle person and it was a always a privilege to have cared for her over the 10 years she was with us.
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Review from J H (Daughter of Resident) published on 19 April 2016
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Reply from John Tillisch, Director at Rose Cottage
Thank you very much for your very positive feedback. We are glad that your father was happy here and we shall certainly miss him! We always appreciate feedback and we are grateful that you took the time to complete the review. Best wishes to you.
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Review from L F (Daughter of Resident) published on 7 January 2016
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Review from M C (Daughter of Resident) published on 28 December 2015
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Reply from John Tillisch, Owner at Rose Cottage
Thank you for your very positive review and we are very pleased that your mother enjoyed her relatively brief stay with us. She was certainly a very alert 98 year old and clearly enjoyed the experience of living a in an active community. We were very sorry that her health deteriorated suddenly and that her stay with us was foreshortened but we are glad that she was happy during her stay with us.
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Review from J D (Daughter of Resident) published on 7 December 2015
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Review from J D (Daughter of Resident) published on 4 December 2015
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Review from Ann H (Daughter of Resident) published on 16 November 2015
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The Review Score of 9.8 (9.798) out of 10 for Rose Cottage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.898 for Rose Cottage is calculated as follows: ( (98 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.898
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Rose Cottage is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Dec 2018
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Job Title: Home Manager
Joined: 2018
Good friends and Co-Managers Amanda Crawley and Jennifer Dade have over twenty years’ experience as part of the team at Rose Cottage.
"We are delighted that you are interested in Rose Cottage and whether you are looking for respite or more long term support, we would happily welcome you for a visit to offer any information, advice or assistance you require. We genuinely believe that working as a health care professional is a true calling in life and a privilege and we encourage this philosophy amongst all our staff. Rose Cottage is a family and we endeavour to provide personalised, engaging and outstanding care that supports and maintains independence, well-being and partnership working where the ambitions and aspirations of those who live here are understood and met. Rose Cottage is not just a care home, it is home; we are incredibly proud to be a part of it and to be a part of the Greensleeves family.”
Job Title: Home Manager
Joined: 2018
Good friends and Co-Managers Amanda Crawley and Jennifer Dade have over twenty years’ experience as part of the team at Rose Cottage.
“We are delighted that you are interested in Rose Cottage and whether you are looking for respite or more long term support, we would happily welcome you for a visit to offer any information, advice or assistance you require. We genuinely believe that working as a health care professional is a true calling in life and a privilege and we encourage this philosophy amongst all our staff. Rose Cottage is a family and we endeavour to provide personalised, engaging and outstanding care that supports and maintains independence, well-being and partnership working where the ambitions and aspirations of those who live here are understood and met. Rose Cottage is not just a care home, it is home; we are incredibly proud to be a part of it and to be a part of the Greensleeves family.”
Job Title: Family Liaison Manager
Joined: 2019
I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Rose Cottage community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a glass of Malbec!
Job Title: Care Coordinator
Joined: 2016
I love Rose Cottage, it’s homely, all of the staff are passionate and genuinely care. Our staff stay for a long time and it feels like one big family. Away from work, I enjoy spending time with family and friends, and taking my dog for walks in the country.
Job Title: Activities Coordinator
Joined: 2017
I have worked at Rose Cottage for 3 years, prior to that was a carer and cook. I thoroughly enjoy my position here. I find my work very satisfying and fulfilling spreading happiness and joy around the home. I enjoy encouraging independence and finding new skills with our residents as well as remembering and making new memories.