Alan Atchison Residential Services - Davids Close has a Review Score of 9.9 (9.924) out of 10, based on 11 reviews in the last 2 years. Over all time Alan Atchison Residential Services - Davids Close has 21 reviews.
Review from B L (Mother of Resident) published on 4 March 2025
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Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Davids Close
Thank you for your kind review, which means so much to us all.
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Review from V C (Mother of Resident) published on 20 February 2025
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Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close
Thank you so much for your kind and detailed review. We share all reviews with the staff team, they will really appreciate such positive comments about the care they provide.
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Review from Valerie I (Mother of Resident) published on 3 October 2024
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Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Davids Close
Thank you so much for your kind and positive review, which will be shared with the staff team. They work hard to provide individual activities which have particular meaning to our residents, your comments are much appreciated.
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Review from L S (Aunt of Resident) published on 5 September 2024
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Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Davids Close
Thank you for your kind and positive review. This means so much to the whole team.
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Review from V O (Sister of Resident) published on 28 August 2024
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Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close
Thank you for taking the time to write such a detailed and positive review. Your kind words mean so much, to the whole team.
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Review from P C (Father of Resident) published on 16 August 2024
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Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close
Thank you for your kind review, which is so appreciated by the whole team.
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Review from J B (Friend of Resident) published on 16 August 2024
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Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close
Thank you for taking the time to leave a review, and for your kind words, which will be shared with the staff team.
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Review from Kim P (Sister of Resident) published on 13 August 2024
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Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close
Thank you for your positive and kind review, which we will share with the staff team.
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Review from Richard C (Resident) published on 8 November 2023
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Review from John H (Resident) published on 8 November 2023
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Review from N D (Resident) assisted by family/friend published on 11 April 2023
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Review from Dorothy M (Mother of Resident) published on 21 February 2023
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Review from Lisa H (Sister of Resident) published on 1 February 2022
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Reply from Tracie Green, Manager at Alan Atchison Residential Services - Davids Close
Thank you for taking the time to review our service. Covid has been very hard on all residents, families, and staff. We have a room where visits can be facilitated which is also our testing room when visitors are not in the home. We hope on your next visit you will take full advantage of our new garden room in the grounds of the home and you will have a more relaxed visit.
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Review from J K (Sister of Resident) published on 19 February 2021
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Review from P A (Father of Resident) published on 28 July 2020
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Review from E R (Father of Resident) published on 27 July 2020
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Review from Doreen R (Mother of Resident) published on 7 August 2019
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Reply from Tracie Green, Manager at Alan Atchison Residential Services - Davids Close
Residents all have their own Doctor and where required a consultant, who will visit on a regular basis, health needs are closely monitored and reviewed by health professionals. When necessary medication is prescribed to meet the needs of the individual resident and strict protocols are in place.
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Review from Margaret A (Mother of Resident) published on 6 August 2019
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Review from M G (Niece of Resident) published on 10 October 2016
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The staff ensure he has the best quality of life he can, considering his complex needs. For example, visiting his old workplace to see his friends, going to day centres where he needs much support, but still going even if he is asleep in his wheelchair in case he wakes and can enjoy some of the visit.
A lot of thought goes into the lives of each resident, to ensure they enjoy life as much as they can and they are not just left around the house.
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Review from John B (Brother of Resident) published on 1 September 2016
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The Review Score of 9.9 (9.924) out of 10 for Alan Atchison Residential Services - Davids Close is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.924 for Alan Atchison Residential Services - Davids Close is calculated as follows: ( (122 Excellents x 5) + (10 Goods x 4) ) ÷ 132 Ratings = 4.924
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Alan Atchison Residential Services - Davids Close is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 11 registered maximum number of service users is 2.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Nov 2019
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