Alan Atchison Residential Services - Davids Close

2 Davids Close, Werrington, Peterborough PE4 5AN
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9.9 21 Reviews
  • Alan Atchison Residential Services - Davids Close, Peterborough
Alan Atchison Residential Services, at 2 David's Close, specialises in personalised care for adults who have a learning disability.

Staff are qualified and experienced to assist with a range of personal challenges that can arise from mental health complications, such as challenging behaviours and low self-confidence, while the accommodation is also ideal for those with reduced mobility.

Situated in a quiet residential area, service users are located close to numerous amenities and transport links, while enjoying a homely interior with modern furniture, a communal garden and a green house.

Care Provided by Alan Atchison Residential Services - Davids Close

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 11 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Tracie Green (Manager)
  • Admission Criteria
    • Ages 25+
  • Room Information
    • Single Rooms (11)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Alan Atchison Residential Services - Davids Close

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Alan Atchison Residential Services - Davids Close Reviews (21)

Total of 21, showing 1-20
9.9

Alan Atchison Residential Services - Davids Close has a Review Score of 9.9 (9.924) out of 10, based on 11 reviews in the last 2 years. Over all time Alan Atchison Residential Services - Davids Close has 21 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at Davids Close a long time and is being well looked after. The carers are very caring towards the residents, and management does their very best to help everyone with the things they need to help them. I feel confident that my daughter is well looked after at Davids Close.

Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Davids Close

Thank you for your kind review, which means so much to us all.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has received residential care at David's Close over the past 12 years. During this time we have been delighted with her progress, care, protection and well-being. Our daughter has complex needs including occasional behavioural issues, which are managed correctly under the guidance of her
psychiatrist. The staff are appropriately trained, welcoming, supportive and respectful. We are always included or kept informed regarding changes and decision-making. We thoroughly recommend this care provision...

Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close

Thank you so much for your kind and detailed review. We share all reviews with the staff team, they will really appreciate such positive comments about the care they provide.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has lived at David's Close for over two years and in that time has received excellent care. her dementia is sadly progressing but the staff ensure she has as much fun as possible. She loves singing and she has several musical activities. I have enjoyed time in the garden with her and am
always made to feel very welcome when I visit. I couldn't ask for a better place for her to live. Thank you.

Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Davids Close

Thank you so much for your kind and positive review, which will be shared with the staff team. They work hard to provide individual activities which have particular meaning to our residents, your comments are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I am always made very welcome. It is a lovely place with lovely staff. My niece is always well cared for and seems very happy whenever I visit. I would always recommend this place to anyone. Lovely place.

Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Davids Close

Thank you for your kind and positive review. This means so much to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Our whole family are impressed and so appreciative of the wonderful care our sister is receiving in this care home. The level of expertise from management and all the staff is commendable. In the 18 months since our darling sister moved in here, we have seen her physical health improve 100% all due
to the levelling attention and stimulation from all the staff, her emotional and cognitive well-being has clearly improved enormously. We are so grateful that our sister has such a safe and loving forever home. The interactions and updates provided to all our family and close friends are open, clear and respectful. Thank you!

Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close

Thank you for taking the time to write such a detailed and positive review. Your kind words mean so much, to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Me and my wife are very pleased with the way that our daughter is cared for the staff are wonderful. Management is very good, the staff takes our daughter for walks, swimming, and ten-pin bowling.
We are very happy with the care and support.

Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close

Thank you for your kind review, which is so appreciated by the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

My friend requires a lot of care. When I visit her she is always smartly dressed, her nails trimmed and her hair neat. She is fed a healthy diet with an occasional treat and she enjoys her food. Her room is always clean and tidy. Despite her disabilities, she takes part in many activities. This is a
wonderful home, with very caring staff. I am very grateful she lives here, and cannot thank them enough.

Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close

Thank you for taking the time to leave a review, and for your kind words, which will be shared with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care received while my sister has been a resident at Alan Aitchison Care Home. Her room is always clean and warm in the winter. Her appearance is always good, she is always clean and well-dressed. The staff are welcoming and always have time for a chat. But even more
importantly my sister is happy and contented there.

Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Davids Close

Thank you for your positive and kind review, which we will share with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I like it here. The nice staff take me out.

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Overall Experience  Overall Experience 5.0 out of 5

I like living here.
Staff are nice.
Have been living at this home for 30 years.

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Overall Experience  Overall Experience 5.0 out of 5

I like living here because everyone is friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Care and support are second to none.

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Overall Experience  Overall Experience 5.0 out of 5

I visited before Christmas. With the covid rules, they have lots of new rules. We sat in a disused bedroom with boxes of covid tests and people kept entering to get supplies. Mask wearing made it very hard to talk. I am sure things will get better. Hopefully, we can sit outside next time.

Reply from Tracie Green, Manager at Alan Atchison Residential Services - Davids Close

Thank you for taking the time to review our service. Covid has been very hard on all residents, families, and staff. We have a room where visits can be facilitated which is also our testing room when visitors are not in the home. We hope on your next visit you will take full advantage of our new garden room in the grounds of the home and you will have a more relaxed visit.


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Overall Experience  Overall Experience 5.0 out of 5

I find the home to be friendly, clean and the staff very friendly and I know my brother is happy there.

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Overall Experience  Overall Experience 5.0 out of 5

My son is at the home permanently due to covid-19. We get regular updates, including photos by email of how he is and the activities he is doing. He is also brought to the phone to chat. My son is happy and contented; he enjoys living there and gets on well with the other residents, and the excellent
staff who are caring and kind.

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Overall Experience  Overall Experience 5.0 out of 5

The review was good and express the excellent care given to my son.

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Overall Experience  Overall Experience 4.0 out of 5

Overall, David's Close provides good service to its clients. There seems to be a lot of medication, which we would like to know more about. This is a downside of info from David's Close.
In general, the food and the staff meet all that is required of a good provider.

Reply from Tracie Green, Manager at Alan Atchison Residential Services - Davids Close

Residents all have their own Doctor and where required a consultant, who will visit on a regular basis, health needs are closely monitored and reviewed by health professionals. When necessary medication is prescribed to meet the needs of the individual resident and strict protocols are in place.


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Overall Experience  Overall Experience 4.0 out of 5

Very happy with standard of home and the staff. Home has a lovely family feel and is a safe environment. My son enjoys his time there and is always happy to return there after the weekend. He also enjoyed his holiday - thanks to the staff who took him.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle has complex needs and the staff are able to meet them professionally and with much care. My uncle has been at Davids Close for nearly 3 years and I have been able to relax in the knowledge that he is safe, well cared for, I know the staff go that extra mile for him. He is vulnerable and so
it is important that his family are 100% confident about his care and we are. My uncle spends a lot of time asleep so when I visit on a weekly basis, I have really got to know the staff and feel happy that he is in the correct environment.


The staff ensure he has the best quality of life he can, considering his complex needs. For example, visiting his old workplace to see his friends, going to day centres where he needs much support, but still going even if he is asleep in his wheelchair in case he wakes and can enjoy some of the visit.


A lot of thought goes into the lives of each resident, to ensure they enjoy life as much as they can and they are not just left around the house.


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Overall Experience  Overall Experience 5.0 out of 5

My sister has really enjoyed living at Alan Atchison Residential Services for the past seven years. I visit her each week and always find a very happy household. The staff provide excellent support to every individual's needs. I would have no hesitation recommending the establishment.

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Alan Atchison Residential Services - Davids Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Alan Atchison Residential Services - Davids Close is calculated as follows: ( (122 Excellents x 5) + (10 Goods x 4) ) ÷ 132 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alan Atchison Residential Services - Davids Close is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 11 registered maximum number of service users is 2.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 20 hours ago

No Vacancies


Awards / Recognitions (2)

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Frequently Asked Questions about Alan Atchison Residential Services - Davids Close

What types of Care is Alan Atchison Residential Services - Davids Close registered for?

Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alan Atchison Residential Services - Davids Close provide?

Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alan Atchison Residential Services - Davids Close have?

There are 11 Single Rooms.

What are the Facilities & Services at Alan Atchison Residential Services - Davids Close?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alan Atchison Residential Services - Davids Close to the centre of Peterborough?

3.8 mile(s) as the crow flies, distance by road may be significantly further.