Park House Nursing Home

27 Park Crescent, Peterborough PE1 4DX
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9.9 100 Reviews
  • Park House Nursing Home, Peterborough
Set in Peterborough's leafy Park Crescent conservation area, Park House Nursing Home is a long-established facility for 52 residents which offers, within elegant and spacious surroundings, all necessary modern facilities for fully discreet nursing care of the frail elderly.

The aim for each resident making their home at Park House, is to ensure a fulfilling individual lifestyle, one completely respectful of personal dignity and choice, and with all nursing needs met, monitored and regularly re-assessed.

All accommodation is, of course, en-suite and comes fully furnished, together with a large flat screen TV receiver in each room; staff always welcome additional individual memorabilia and personalisation to complete that feeling of "home". Each day's pattern is of the individual resident's choice, and the highest standard of catering, based on fresh, local supplies, individually presented according to need, ensures all meals are enjoyed as much in the expectation as the actuality. Residents have several lounges available for different get-togethers and social occasions, and diverse weekly activities programmes, as arranged by the six-strong activities team, ensure all may be involved in active social focus as they desire; group or one-to-one. Various outside entertainers bring their skills and talents to Park House, and thus help to complete a picture of "Life is for Living" whatever its constraints may be.

The team provide medical and palliative care for the elderly as well as having a separate dementia community. The owners are delighted to have been awarded, in 2011 and 2012, the accolade of double national award winners for dementia care and community.

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Care Provided by Park House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mungwaluku Mupatu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Park House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,525
    • Self-Funded Residential Dementia Care from £1,525
    • Self-Funded Nursing Care from £1,525
    • Self-Funded Nursing Dementia Care from £1,525
    • RESPITE Self-Funded Residential Care from £1,575
    • RESPITE Self-Funded Residential Dementia Care from £1,575
    • RESPITE Self-Funded Nursing Care from £1,575
    • RESPITE Self-Funded Nursing Dementia Care from £1,575
  • (these prices are only a guideline, please contact Park House Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Park House Nursing Home Reviews (100)

Total of 100, showing 1-20
9.9

Park House Nursing Home has a Review Score of 9.9 (9.854) out of 10, based on 28 reviews in the last 2 years. Over all time Park House Nursing Home has 100 reviews.

Overall Experience

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Review from S L (Daughter of Resident) published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98 year old mum went to Park House for end of life care. She arrived on Thursday 13 February from hospital. I visited first on 14 February and saw she was in a lovely ground floor room that felt like home. She was never able to enjoy the garden view from her room but I could see she was peaceful,
calm and comfortable, wearing her own nighties too, She was washed and fed by all the wonderful team and quietly passed on 24 February.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

We are vert thankful for the time you have taken to provide us with your valuable feedback. We are sorry that your Mum wasn't with us for longer. We are pleased that she was supported to be comfortable by our wonderful team of staff. We appreciate your kind words with regards to the care your mother received at Park House.


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Review from Eirlys C (Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased my daughter in law found park house. it is an amazing home, from management to nursing staff,to caring staff, kitchen staff, entertainment staff maintenance, laundry staff , GPs. they all played a big part in the care. nothing was too much trouble. i especially liked the first day as
my friend(resident to be) was greeted to big beaming smiles and warm friendly greeting. this caring continued every day during his stay. the care was exceptional and towards the end, the management and nursing staff were very helpful and caring towards the family giving advice and support. the kitchen staff were also very kind towards us all. we deeply appreciate everything you all did and cant praise you all enough for being such loving caring people. Many thanks

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Firstly, thank you very much for the time taken to provide us with your valuable feedback. It was an absolute pleasure to have known and looked after your friend at probably his most vulnerable time in life. As a family, your dedication and willingness to support him and the home was second to none. Thanks for having been there for them and the staff when ever you were needed.The staff team at Park House will be very delighted with your kind words.


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Review from Donato G (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive Thank You to The manager and all the staff. We as a family cannot thank Park House enough for the fabulous care and support they have provided for our father. The four years father was in Park house the staff were nothing short of incredible. We always felt complete peace of mind, knowing
he was always always in their safe hands. Their dedication, patience, and genuine kindness gave me and our family will never be forgotten.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thanks very much for spending your valuable time to provide us with your kind and warm feedback. We are particularly pleased that you felt staff were dedicated, genuine, patient and kind. This will be shared with the team who will be delighted.


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Review from Martin S (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provided excellent care for the three years that my mother lived there. The staff and management were very helpful and understanding. I would strongly recommend the home to anyone looking for dementia care.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

We very much appreciate the time taken to provide us with your very valuable feedback We are pleased that staff and management were very helpful and understanding for the three years that your mother was looked after at the home. The team at Park House will be delighted by your kind words.


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Review from Hayley P (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the Park House, has been nothing but excellent, the service they have provided to myself and my Mother has been exceptional. From the care home Manager and all nursing staff. I was totally unsure at the beginning, of what to expect, with all the horror stories you here, but they have
gone above and beyond for all our needs.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

The staff team at Park House are thrilled about your warm feedback. We are particularly delighted that you feel staff go over and beyond. Thank you very much again for the time taken to provide feedback.


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Review from David T (Son of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional Care and Compassion at Park House Nursing Home - A Heartfelt Thank You.
I cannot thank Park House enough for the outstanding care and support they have provided for my dad. From the moment we first visited, it was evident that this was not just a care home, it was a true home filled with
warmth, kindness, and compassion.
The staff at Park House are nothing short of incredible. They go above and beyond every single day, ensuring that my dad receives not only the highest standard of medical and physical care but also the emotional support and companionship he needs. Their dedication, patience, and genuine kindness have given our family complete peace of mind, knowing he is in the best hands possible.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for the time taken to provide us with your valuable and welcome feedback. We are very pleased that you feel your father receives exceptional, warm kind and compassionate care at Park House. The staff team will be delighted with your feedback. Much appreciated.


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Review from Charles Z (Friend of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since visiting my friend, I have been disappointed that he cannot get up and walk anymore. It is a shame because he looks so well. Since I have been coming to Park House, I meet different residents and talk to them.

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Review from C S (Granddaughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late grandfather spent his last months at Park House and it truly felt like home every day we visited. All of the staff were so caring, loving and attentive towards my grandfather. The staff understood my grandfather's complex needs and the care they showed him was always above and beyond.
The manager
got to know us all as a family, made us feel welcomed and responded quickly to questions. I can't thank the team enough!

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Review from Paul C (Son of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place with amazing staff.
They made my dad's stay the best bit could be.
Big shout out to two particular members of staff who looked after my dad so well. Cannot fault what they did for my dad caring for him. They really do care about the residents.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for time taken to provide us with your valuable feedback regarding the care your father received at Park House. We are particularly pleased that you found our staff to be amazing and caring for other residents. Your kind feedback will be shared with the rest of the team who will be delighted.Thank you again.


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Review from Ali C (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so delighted to have found Park House for Mum! What a warm, caring and friendly place! The manager leads an excellent team of staff who go above and beyond to care for the residents and to welcome and support family members too. The nursing staff and the local GP surgery ensure residents receive
quick and effective medical care and the kitchen team ensure there is great food available to meet individual needs and preferences. If you are looking for a care home for a relative, don't despair, book a visit here! The manager and his team set a very high standard in the care industry! They don't claim perfection, but they certainly aim to do their very best. Staff clearly enjoy working in the home and many have been there a long time. The home has a homely feel and all the staff work together so well as a team. We received a couple of recommendations from friends and we can see why.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for your kind feedback. We are pleased that you find Park House a warm, caring, friendly and welcoming home where staff do the best they can. We very much value your feedback and the team will be delighted by your kind words.


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Review from Maureen G (Wife of Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has some very challenging behaviour problems, which can be verbal and physical. He has been at Park House Nursing Home since September 2024, after a very stressful eventful time and being in hospital just over two months. My husband was unsettled and confused, when arriving at Park House,
however all the staff made him feel at home with their great care, compassion, kindness and reassurance. This home is a very warm, homely, welcoming and clean place, with tasty homemade food. There is plenty entertainment and activities going on. Activity team are very proactive in getting the residents to partake in a friendly, caring way. All the staff, from manager downwards, are very patient, caring, kind, understanding and thoughtful towards their residents and relatives, working as a cohesive team. All I've received is kindness, understanding, a good rapport with staff and involved in my husband's care and welfare needs.
Highly recommend.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with valuable feedback. We are pleased to learn that Park House is a warm and welcoming home. Our staff team will be delighted with your very kind and meaningful feedback.Thanks again.


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Review from Andy C (Son of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From August 2019 - March 2024 My Mother was a resident in Park House.
Mum displayed some very challenging behaviour problems when she was first admitted to Park House, These included high levels of physical violence on almost all occasions when the very competent staff were assisting Mum with her personal
care etc. Mum was very disagreeable with staff - visitors - and family if her mood was low.
Some members of staff in my opinion went above and beyond the care and tolerance we expected especially when mum had assaulted members of staff through anger and frustration of her worsening condition.
The food was of excellent quality in appearance and presentation. The home was always spotlessly clean and entertainment and activities were very good with staff encouraging the residents to join in the fun.
I don't think we could have asked any more from the staff and management.
We would always recommend Park House to other people!

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for spending your time to provide us with your valuable feedback. We are very pleased to learn our staff went above and beyond their care provision to ensure your Mum's care needs were met despite the difficult times. Many thanks again for this feedback which will be shared with the rest of the team.


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Review from John C (Son of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been in Park House, he has received great care from all the staff. They take the time to help, talk to him and make sure they can assist in any way.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable review. We are very pleased that our staff take time to help and support your father. The feedback will be shared with the rest of the team. Thanks again.


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Review from B M (Wife of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband transferred to Park House in February 2023 with terminally ill brain cancer.
The deputy manager did an assessment of his needs and was knowledgeable. So was the staff member, very positive - he listened and reassured me about my husband. We were both cared for appropriately!
Eight months
at Park House were physically challenging - all nurses treated him with the utmost excellence and respect when he was frail. They tolerated me as a concerned wife with patience/understanding. Excellent in their regular collaborations with GPs, 111 doctors and paramedics.
Kitchen, cleaning and maintenance staff were equally brilliant. The carers were incredibly good, warm and approachable - their interactions added enormous quality to his daily life.
We received continuous understanding and expert support of the manager and his wonderful team throughout. They were absolutely brilliant in their consistency of care for us both!
I have so much gratitude in my heart to all staff!

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking the time to provide us with your valuable feedback. We are particularly glad that our staff were not only warm and approachable but also tolerant and treated your husband with the utmost respect. We are also grateful to the staff for collaborating with other health care professionals well to ensure the best outcomes for your husband. Your kind feedback will be shared with the rest of the team who will be delighted. Thank you, again.


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Review from Pat G (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Park House for the last eighteen months of her life. I cannot fault the excellent care she received from all members of the team. She enjoyed being well looked after and taking part in the activities, even though she had not previously been the sort of person to join in with other people.
At all times, she was treated with great respect and kindness. It was such a comfort to know that she was safe, happy and contented.
When visiting, I was always aware of the happy atmosphere and made to feel most welcome at all times. I can strongly recommend Park House to all who need such care and support.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking the time to provide us with your valuable feedback. We are pleased you feel your mother received excellent care and you felt welcome whenever you visited the home. Your feedback will be shared with the rest of the team.
Thanks again.


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Review from Lorna R (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has recently moved into Park House with complex dementia/Alzheimer's needs. He came after a month-long stint in hospital and is now very weak, confused and not eating. Staff at Park House have been excellent at 'diagnosing' Dad's needs and spend time with him encouraging him to eat and drink. I
am very pleased with their understanding of dementia and the respect and care they give to Dad and us as a family.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for providing our home with such valuable feedback about your father's care. Our staff team will be delighted to learn about your kind words.


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Review from Chrissie C (Cousin of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed. This is what a nursing home should be. I was fearful of seeing my cousin who has stage four dementia and arrived from hospital last week. He is obviously very ill but a lovely, clean, bright room, a very comfy bed with a cuddly toy, TV on but not intrusive - I was able to talk to him,
remind him of days past and get to see him smile.
The carer was so kind and helpful, explaining things. The home is welcoming, it smells good (and that's important). Thank you.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking for taking time to provide us with feedback regarding your cousin's care at the home. We are delighted about your kind words which will be shared with the rest of the team.


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Review from Kevin B (Son of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two members of my family were cared for very well. The staff care about their residents and try to encourage their involvement in activities. Any problems are dealt with quickly and with respect.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable feedback. It was a pleasure to have known and looked after your family members. Your kind words will be shared with the rest of the team who will be very pleased.


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Review from Keith R (Husband of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came to Park House after leaving hospital, she was really unwell. The staff cared for her very very well. They dealt with her needs, stoma, dementia and her ANCA vasculitis in a professional way at all times. The carers and nurses were excellent in dealing with her special needs.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable feedback. We are very pleased to learn that you felt your wife was cared for very well.
Your kind words will be shared with the rest of the team who will be delighted.
Thanks again.


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Review from Dawn S (Wife of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Park House highly enough. My husband was there for just on 3 months. Not only was the nursing care he was given exemplary, all concerned with looking after him treated him with great kindness. They work as a cohesive team. I was treated with such kindness and felt very much part of
the home family.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Many thanks for taking time to provide us with your valuable and kind feedback. We were honoured to have known and looked after your husband. We are pleased to learn that he was treated with respect and felt part of the park house family. I will pass on the feedback to the rest of the team who will be delighted.


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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Park House Nursing Home is calculated as follows: ( (276 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 321 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park House Nursing Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Mungwaluku

Mungwaluku Mupatu

Job Title: Home Manager

Joined: 2019

“The staff love their work, and we are all very committed and caring. We will do anything for the residents. We are a stable core team who all support each other.”


Cristina

Cristina Tiron

Job Title: Deputy Manager

As a passionate Clinical Deputy Manager, I dedicate my heart and soul to everything I do. With a strong focus on person-centred care, I ensure that each resident receives individualised attention and support. I believe in creating a warm and supportive environment for our residents. I am excited to be part of a team that prioritises quality care and makes a real difference every day!


Nicola

Nicola Fothergill

Job Title: Activities Co-ordinator

Joined: 2004

I strive to spread laughter and fun throughout the home. I commit, care, connect, communicate and tailor myself to each individual to ensure residents lives are filled with joy.


Jelena

Jelena Dvorjanova

Job Title: Admin

Our warm, friendly and welcoming environment makes everyone feel like a true home. It's not just what we do, but how we do it. We work as one team to provide the best living experience to our residents.


Sharon

Sharon Bonnar

Job Title: Head Chef

I am a chef with 30 years of experience in the care sector, currently sharing my culinary skills at Park House Nursing Home which I joined in February 2024. I take joy in working alongside my team to create delicious and nutritious meals that cater to the unique needs of our residents. It's a pleasure to bring my love for cooking to the table and see the smiles on residents' faces.


Frequently Asked Questions about Park House Nursing Home

What types of Care is Park House Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Nursing Home provide?

Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Park House Nursing Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Park House Nursing Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House Nursing Home to the centre of Peterborough?

0.9 mile(s) as the crow flies, distance by road may be significantly further.