The Star Nursing and Residential Home

56/64 Star Road, Peterborough PE1 5HN
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9.7 50 Reviews
  • The Star Nursing and Residential Home, Peterborough
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle.

Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist needs. The home's philosophy of care is based on an ethos of respect, privacy and dignity.

Alongside skilled care, the home's activities coordinator ensures there is much to enjoy, including entertainments, reminiscience sessions and pamper mornings.

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Care Provided by The Star Nursing and Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Toni Power (Home Manager)
  • Admission Criteria
    • Our admission policy ensures that every prospective resident receives a thorough and personalised pre-admission assessment to determine whether we can meet their needs safely and competently. We involve the individual, their family, and any relevant professionals in this process, aiming to provide clear, accessible information so they can make an informed choice about moving into the care home. Key steps in our process: Initial Enquiry: We log all enquiries, provide an information pack, and invite the prospective resident to visit the home. Pre-Admission Assessment: We assess physical, psychological, and social needs, ensuring any necessary equipment or specialist care can be arranged before admission. Capacity and Consent: We follow the Mental Capacity Act, ensuring the individual consents to the process or that decisions are made in their best interests if needed. Financial and Legal Clarity: Funding arrangements (private, social care, or NHS-funded) are confirmed upfront, and legal agreements are put in place before admission. On Admission: The resident is welcomed, introduced to staff, and supported to settle in. Key risk assessments (such as falls and evacuation plans) are completed within 12 hours, and personalised care plans are finalised within the first week. Ongoing Review: A formal review is held within 28 days to ensure the placement is suitable and to gather feedback on the resident’s experience. Our approach is person-centred, aiming to make the transition into the home as smooth, informed, and supportive as possible. We also conduct regular audits to maintain high standards and ensure all legal and regulatory requirements are met.
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Star Nursing and Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact The Star Nursing and Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes.


    Key points of the policy:


    Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance.


    Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests.


    Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place.


    Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission.


    Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered.


    Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well.


    Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary.


    Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed.


    Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy.


    Our goal is to make every visit a positive, safe, and supportive experience for all.


  • Parking

  • Parking available


The Star Nursing and Residential Home Reviews (50)

Total of 50, showing 1-20
9.7

The Star Nursing and Residential Home has a Review Score of 9.7 (9.668) out of 10, based on 16 reviews in the last 2 years. Over all time The Star Nursing and Residential Home has 50 reviews.

Overall Experience

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Review from J N (Daughter of Resident) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum arrived at the beginning of January 25. Very apprehensive about coming into a care home, but not even 24 hours later, mam was raving about the staff. Very friendly, professional and caring. I have the same sentiments. Always open and honest. Will help in whichever way is needed. The Star is a lovely
home.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Dear JN, Thank you for your lovely review. Your mum has become a much loved member of The Star family.


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Review from A W (Daughter of Resident) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has received excellent care since she arrived. The care and nursing staff are very engaging with all the residents. Always time for a chat, a smile or to reassure them. The catering is plenty and freshly cooked with a choice of dishes each day. There are numerous activities throughout the month.
The public areas and residents rooms are clean and well presented, with a lovely outdoor space. I would highly recommend.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Dear AW, Thank you so much for your kind review. Your mum has settled in so well and we love having her in our family.


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Review from H G (Daughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived here after having a fall and sustained brain injury, she had already spent some time in rehabilitation and needed extra care and help to regain her health and strength. I was a little dubious of The Star as the location and building from the outside is not the prettiest! However, we were
absolutely blown away by the amazing care from the staff who were able to help mum regain the skills to enable her to move on to living in extra care accommodation and living independently back with her husband. Thank you for all the help and support - I would absolutely recommend you for anybody looking for a caring and nurturing environment for their loved ones. Incredible team.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Thank you for your review, H. We loved having your mum stay with us and wish all of you, all the best for the future.


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Review from L D (Granddaughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support is excellent. Plenty of activities, lots of updates, and very accommodating with visits! The staff have been amazing, not only for my grandfather as a resident, but also for the rest of the family!

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Thank you for your kind comments. We are so glad that you all feel welcomed into The Star family.


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Review from K W (Granddaughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandmother has become a service user at the star nursing home I have seen such an improvement in her mental and physical health.
The home's social media page shows weekly updates and activities that are provided and it's lovely to see my grandmother participating in them.
The staff are very
approachable when I have phoned to speak to my grandmother and when I've visited.
My family and I were apprehensive when my grandmother first went into full time care after living independently all her life but have been more than happy with the care she has received and the acceptance into their family.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Thank you for your lovely review! Your grandmother is a pleasure to have within The Star.


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Review from Mark B (Brother of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite and helpful staff.

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Review from John U (Husband of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been looked after so well, the care is amazing and my wife and I really liked the activities they do in the home.

Reply from Toni Power, Home Manager at The Star Nursing and Residential Home

Thank you John. We hope your wife settled well into her new home. Come back and visit anytime.


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Review from Angela S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled well and all the staff are very helpful and lovely. Lots of activities are available if residents want to join in.
They allow Dad's dog to visit with me as well which is such a good thing for Dad and all the other residents love to see her too.
Always a cup of tea and biscuits is offered
when visiting, which again makes you feel welcome.

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Review from Danny S (Grandson of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, helpful staff. The staff give me great confidence.

Reply from Toni Power, Home Manager at The Star Nursing and Residential Home

Dear Danny, Thank you so much for your positive review. Our staff team will be delighted.


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Review from James S (Brother of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy. All staff very helpful. Also very polite and understanding.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Thank you for your kind words and appreciation of our hard working staff team. We are very proud of them.


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Review from Michael R (Son of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and helpful. Mum always happy and well looked after. Staff engage with mum. Activities are fun for mum.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Thank you for your review and your kind words. It's an absolute pleasure to look after your relative.


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Review from Jayne C (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care home. Made to feel one of the family. Very nice staff, always accommodating, from the domestic staff to the management.

Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home

Thank you for your lovely review. You are one of the family or at least it certainly feels that way. It's a pleasure to care for your loved one.


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Review from G M (Niece of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was in the nursing home after a hospital stay for a bad fall, fractured hip, pelvic. The staff were so lovely here, they go above and beyond their duties, caring for residents and their families, always a happy place to go into. Always lots to do if residents wanted to join in. The nurses were
very good, always keeping us informed as to what was happening, always clean. Unfortunately, our aunt was too ill to enjoy the things on offer in the community room, always well looked after in her room though.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for taking the time to share your experience with us. We appreciate your kind words about our dedicated staff and the positive atmosphere at our nursing home. It warms our hearts to know that your aunt received excellent care and we're grateful for your recognition of our team's efforts.


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Review from C F (Daughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed my mum here as emergency respite care after two very stressful experiences at other homes. We were initially hesitant because it’s not the prettiest of surroundings or buildings but..
We have been absolutely blown away by the care and love of the staff at the Star Show to the residents.
The professionalism of the nursing staff and the care and hard work of all staff is second to none. Mum can be challenging but they ‘include’ her in their staff meetings (!) and have so much patience with her.
They do fun creative activities with the residents despite lots of them being very ill - they had them all out for mini fireworks display the other evening! Mum has just enjoyed a visit to a local garden centre. The job can’t be easy but the staff make it seem so! Having to put our lovely mum in a care home is the hardest thing we have ever had to do but the staff at the star have made it that bit more bearable.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your heartfelt review. We're honored to provide your mum with the care she deserves. Our dedicated team values every resident, and your kind words inspire us. We're committed to making each day special


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Review from M J (Wife of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband was at the home for a few months. He passed away peacefully. The care he received was impeccable. All the staff could not do enough for him, care which I could not give him. Three members of staff in particular and all the others are really dedicated to their work. Another particular member
of staff is always smiling and happy to help, the manager was great and very helpful.
Excellent care, passionate staff looking after everyone's needs. Highly recommend for the care they give.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your kind words and positive feedback. We are deeply sorry for your loss and it was an honour to care for your husband. We appreciate your recognition of our staff’s dedication, passion and care. We are happy to hear that you had a great experience with our members of staff. We will make sure to share your compliments with them. Thank you for choosing us and recommending us to others.


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Review from B D (Friend of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bit uncertain about the place at first but after five visits I found the place relaxed and the staff most helpful. The rooms look tidy, clean and good. I bring my neighbour here regularly to see her husband as she can't drive.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your kind words. We are delighted to hear that you and your neighbour have felt relaxed and supported by our staff. We are glad that you have found the rooms to be tidy, clean and comfortable. We appreciate your feedback.


We always strive to provide the best care and compassion to our residents and their visitors, and we are glad that we have met your expectations


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Review from Malcolm S (Cousin of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin entered The Star Nursing and Residential Home about a year ago when he needed nursing care. As I live some considerable distance away, I was unable to visit him as much as I would have liked and he had no other relatives or friends to visit him. I was, therefore, very grateful that the staff
took the time to get to know him and keep him company. He was always treated with dignity and respect and I was kept informed of his condition on a regular basis. My sincere thanks to all those who cared for him.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for taking the time out to complete a review. Your cousin was a pleasure to look after and was a massive character.


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Review from Michelle O (Daughter of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing staff and receptionist and care manager, are a lovely team. Caring and compassionate. My dad is very happy at the star nursing home. I know my dad is safe and protected, and very happy to have lots of company. I would highly recommend the star nursing home. With warmest regards.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your kind review, your dad is such a big character and a pleasure to look after.


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Review from Maureen J (Wife of Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with my husband's care in this care home.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your review, your husband is a pleasure to look after.


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Review from S J (Daughter of Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff have lots of patience, the receptionist is lovely and always chatty and the craft and creativity lady is so happy and bubbly, is helpful and always offers me and Mum a cup of tea. The manager is available if you need to speak to him and is lovely with Mum, as are all staff. Laundry could be
a lot better, I have to say. I know Mum is safe here and they have worked wonders since Mum came out of hospital.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your feedback on the laundry, all feedback is welcome and helps us improve the service that we provide to all residents in the home. Your mum is a lovely lady full of character.


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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for The Star Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.668 for The Star Nursing and Residential Home is calculated as follows: ( (139 Excellents x 5) + (40 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 190 Ratings = 4.668

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Star Nursing and Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

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Toni Power

Job Title: Registered Manager

Toni started her career in care at 18 years old in elderly and dementia care. She then moved on to working with people with sensory impairments and learning disabilities before returning to elderly care. Toni has a passion for ensuring people live their best lives until their last days.


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Jane Allan

Job Title: Clinical Deputy Manager

Joined: 2012

Jane started her working life as a Health Care assistant in 1988, She then qualified as a Nurse in 2006.


She explains that she became a nurse after following her friend's advice and found a passion for it and has never looked back since


Jane was one of our first nurses that came to the star once it was changed to a nursing home in 2012.


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Rahul Babu

Job Title: Registered Nurse

Joined: 2018

Rahul trained as a Nurse in India, He joined The Star as an adaptation nurse in 2018 following successfully completing his registration with the NMC. He works here at the Star full time as a Registered Nurse


Frequently Asked Questions about The Star Nursing and Residential Home

What types of Care is The Star Nursing and Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Star Nursing and Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Star Nursing and Residential Home have?

There are 27 Single Rooms.

What are the Facilities & Services at The Star Nursing and Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Star Nursing and Residential Home to the centre of Peterborough?

0.6 mile(s) as the crow flies, distance by road may be significantly further.