Ashville House

Fairfield Road, Downham Market PE38 9ET

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3 Reviews

Ashville House, Downham Market

Care Provided by Ashville House

Primary Care Categories
Older Person Care
Respite Care

Care Types Provided
Residential Care
For a maximum of 51 Service Users
Privately Owned

Care Offered
Epilepsy
Hearing Impairment
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Independent Living Training
Own GP if required
Palliative Care
Physiotherapy

Good to Know

Owner
F J J Healthcare Ltd

Person in charge
Anne Buckley (Manager)

Local Authority / Social Services
Norfolk County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (47)
- Couples/Companion Rooms (2)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019

Funding & Fees Guide for Ashville House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care £867 – £1,126
This is for room rate extra charges apply for telephone, chiropodist, hairdressing, etc.
(these prices are only a guideline, please contact Ashville House to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Internet Access
Smoking not permitted
Stairlift
Television point in own room
Wheelchair Access

Visiting
Ashville House doesn't have set visiting times but ask that visitors avoid mealtimes.F ollowing most recent covid-19 guidance.

Parking
Ashville House has a private car park to the back and side of the building but limited spaces due to busy trainline.

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Review from M B (Son of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience

Our mother recently died after living at Ashville House for two years. During all this time, we were very impressed by the standard of care she received. The food and facilities are excellent. Regular entertainment is provided and the staff are warm, caring and compassionate and care for the residents

with dignity and good humour. As her health deteriorated, she received excellent end of life care. Everything that could be done to make her more comfortable was done. She died peacefully and pain free with a trusted carer by her side. We could not ask for better care. To further demonstrate how much they cared, 3 members of staff attended her funeral to pay their respects.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Management

Safety / Security

Rooms

Value for Money

Review from Neil C (Son of Resident) published on 22 October 2019
Submitted via Website • Report

Overall Experience

I would also like to say how much we appreciate the devotion that the superb staff have shown Mum while she was there. She loved the House and every single carer that came into contact with her. They looked after her every need as if she was their own and it was a pleasure to visit her there.
The

care and compassion that everyone showed Mum, in her final days, was absolutely amazing. They were all so caring and helpful to us as well while we were there with Mum.
I would recommend Ashville House as a caring and loving environment for loved ones, from the lovely room, fabulous grounds (which Mum adored) and the professional and compassionate carers. They provide comfort and special care every moment for the residents. They attend to their comfort, meals, entertainment and their religious needs. It is a fantastic place with wonderful people and support to all the residents and their families. It is a relief to the family when we know just how much our relative is looked after.

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Cleanliness

Treated with Dignity

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Review from Peter R (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother was in Ashville House for 11 years. During that time we never had cause for complaints of any kind. My mother was always happy, well cared for and enjoyed her food and the entertainment. As her health failed the care and attention increased and I was very impressed at how well she was looked

after. All the staff over the years were always attentive, polite and professional. It was nice to be able to rely on Ashville to take the best care of my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2019

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ashville House

What types of Care is Ashville House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashville House provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Ashville House have?

There are 47 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashville House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashville House to the centre of Downham Market?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Ashville House

Care Provided by Ashville House

Good to Know

Funding & Fees Guide for Ashville House

Facilities

Ashville House Reviews (3)