Beauchamp House

Proctor Road, Chedgrave, Norwich NR14 6HN
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9.4 72 Reviews
  • Beauchamp House, Norwich
Beauchamp House is a residential care home in Chedgrave, South Norfolk that aims to provide residents with a friendly living environment, with the added benefit of having a professional team of staff on hand to help and advise on their individual needs.

All residents are allocated a key-worker who is responsible for agreeing a personal care plan. This plan is regularly reviewed with residents and their family. Residents are encouraged to make as many choices as possible about their interests and activities and staff always try to provide or facilitate activities that promote a high quality of life.

A dedicated area of the home has recently opened which provides specialist care for people living with dementia. It contains bedrooms, a kitchen and dining area, a communal living room, assisted bathroom and separate toilets.

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Care Provided by Beauchamp House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Henderson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Beauchamp House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £983 – £1,292
    • Self-Funded Residential Dementia Care £982 – £1,292
    • RESPITE Self-Funded Residential Care £983 – £1,292
    • RESPITE Self-Funded Residential Dementia Care £983 – £1,292

  • Any external services will warrant additional charges
  • (these prices are only a guideline, please contact Beauchamp House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Television point in own room

Beauchamp House Reviews (72)

Total of 72, showing 1-20
9.4

Beauchamp House has a Review Score of 9.4 (9.444) out of 10, based on 13 reviews in the last 2 years. Over all time Beauchamp House has 72 reviews.

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Review from M S (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in this home approx a year now. Her 24hr care has been provided in a professionable and thoughtfull manner. The home is quite a freindly place with activities provided to suit those with enhanced care residents mixing with the upper floor residents. We as a family get on
well with management, floor staff and residents alike. Small areas of concern have been, length of time toilets were out of order. My mother's mid week shower or bath being implemented.

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Review from G E (Wife of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was well looked after and cared for. Excellent staff, so helpful. He enjoyed his stay

Reply from Sarah Henderson, Registered Manager at Beauchamp House

Many thanks for your kind words, I am glad that your husband enjoyed his stay and we look forward to welcoming him again in the future.


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Review from Mervyn D (Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in general have empathy with the residents. Medication given at correct time and amount. Are usually busy but still able to spare some time to converse with residents. Choice of food is varied and adequate portions given, also to residents that need a specific nutrition diet. Help people who
are physically and/or mentally impaired and also they react swiftly to anyone who has difficulty socialising. Any problems are usually sorted out promptly.

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Review from Lynn P (Daughter-in-law of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Beauchamp House since January and settled really well. Loves the company of carers and other residents as was very lonely at home.

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Review from Sharon S (Granddaughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents are really enjoying their stay here. The fantastic, caring staff make them feel loved and safe. I hope they enjoy many more months in this fantastic setting. The staff are always welcoming when I go to visit.

Reply from Sarah Henderson, Manager at Beauchamp House

Thank you so much for such a wonderful review; it really is appreciated. We are pleased to hear that your Grandparents are happy at Beauchamp House and that you too feel welcomed during your visits. We will ensure that your kind words are shared with the team.


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Review from Robyn W (Cousin of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly cousin spent the last 2 years of her life at Beauchamp House. She was exceptionally well looked after and had a very comfortable small, warm, clean room to live in. The staff were always kind and attentive and managed superbly in very difficult circumstances. I was always well informed as
to issues relating to my cousin and I was always so grateful for the kindness shown to my cousin when she was not very easy to care for. She certainly was extremely lucky to have been able to live there and I am eternally grateful for the care and kindness she was shown there.

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Review from Cecil N (Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It took me some time to settle down in my new home, Am happy I can see my wife every day. Looked after by such lovely people.

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Review from L A (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very friendly and welcoming when you go to visit. They all work extremely hard, looking after the residents.

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Review from E E (Niece of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is very happy in Beauchamp House staff, friendly and helpful at all visits. Always notified of any problems when they arrive.
The private room my aunt had on arrival was very small. Just adequate for her needs. When now in the social services room. Larger and better outlook to gardens and
beyond.
Have no regrets in my aunt being here. No complaints.

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Review from Sylvia N (Resident) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I cannot walk at the moment because of ulcerated legs, I have to use a wheelchair so I am very pleased with all the help I get to go to the toilet and to bed. Thanks to everybody. I love you all.

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Review from Carol P (Niece of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From day one of my aunt being a resident here, I have been very happy that she settled in very well. The staff are all very friendly, and there are often lovely activities for the residents to do.

Reply from Tracy Morter, Deputy Manager at Beauchamp House

Thank you for your very kind words; they are very much appreciated by the team here at Beauchamp House.


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Review from Margaret F (Wife of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Beauchamp House for a year. I have always found the staff very helpful, caring and understanding to my husband and also to myself., they are all very dedicated and care so much. It would be really helpful to have lots of photographs and comments for families to talk about with
their loved ones, to help visitors have topics to talk about during visits. I have been very grateful for all the loving care that my husband receives from you all.

Reply from Tracy Morter, Deputy Manager at Beauchamp House

Many thanks for your kind words they are very much appreciated by the team here at Beauchamp House.


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Review from John N (Brother of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming atmosphere. The staff are very friendly but very professional at all times. I enjoy being welcomed by my first name by all of them. Above all else, they are all very caring individuals and I know that my brother who is physically very able but has minor learning difficulties is very
well looked after. The home is always very clean and bright.

Reply from Tracy Morter, Deputy Manager at Beauchamp House

Many thanks for your kind words they are very much appreciated by the team here at Beauchamp House.


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Review from S A (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Beauchamp House for nearly two years. She and the family were always treated with so much care, kindness and happiness. The weeks and days before she passed, I can say were surrounded with dignity and love.

Reply from Sarah Henderson, Manager at Beauchamp House

Many thanks for your kind words and for taking the time to share your experience of Beauchamp House and the team for others, it really is appreciated.


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Review from Sue R (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mum into Beauchamp House in April 2022 because of her Dementia and the care she needed. From the first visit, I felt like it was home. 6 months on and mum needs so much additional care and none of it is too much trouble. They have such empathy not only with the residents but also have been
there to help me too when it gets too much and I need to either cry or just talk. I can visit anytime day or night which is not an option in most homes which means I can see mum as much as I want. I cannot praise this home, or its staff enough. Outstanding.

Reply from Sarah Henderson, Home Manager at Beauchamp House

Thank you for such a lovely and heartfelt review, the team at Beauchamp House really appreciate your kind words. The time shared with mum and you seemed so fleeting but it was a pleasure and a privilege to be able to share this time with you both, be assured you will both be remembered with fondness for many years to come here at Beauchamp House.


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Review from W C (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was booked to go to Beauchamp House for respite after a short spell in hospital. All the staff were very caring and dedicated to their job. The staff were so supportive to me and my family at a difficult time and always had time to talk to me when I had any worries about Dad's health. The staff
clearly enjoy their job and treated Dad with respect and dignity. I would highly recommend Beauchamp House.

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Review from Diane K (Wife of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received during his short stay was excellent. The staff were very caring and thoughtful and did their best to make him as comfortable as possible. They were also kind to me and helped me through a very difficult time.

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Review from Jenny W (Daughter of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management were very kind and helpful. I felt my mum was in very safe hands. Thank you.

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Review from M B (Daughter of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy living in this care home. She is able to remain independent but is fully aware that there is always a wonderful member of staff there to assist her if needed. The staff are always helpful and friendly when I visit.

Reply from Caroline Beale, Customer relationship manager at Beauchamp House

Thank you for your lovely review. We are so pleased to hear that mum is happy living here at Beauchamp House and that you are always greeted by our friendly team, makes it all worthwhile knowing this.


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Review from M C (Wife of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband who has dementia seemed happy and content when I visited. The staff were always friendly and attentive. The residents were clean and looked well cared for and when exhibiting somewhat challenging behaviours were attended to with a calm and caring fashion. The food according to my husband
was good (he is a bit of a foodie) and the atmosphere generally was warm and welcoming.

Reply from Caroline Beale, Customer relationship manager at Beauchamp House

Thanks very much for your kind feedback, we always try to achieve the best for our residents so it's wonderful to hear that your husband is happy with the care and support he receives here at Beauchamp House.


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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Beauchamp House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Beauchamp House is calculated as follows: ( (79 Excellents x 5) + (63 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 153 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beauchamp House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Sarah

Sarah Henderson

Job Title: Registered Manager

Joined: 2021

I have worked in care for 20 years, rising from the role of care assistant to my current role as manager of Beauchamp House. I have a passion for person centred dementia care, and enjoy talking to our residents, who all have great stories to tell. I enjoy meeting with people to help them when they move into our home, helping them with becoming part of our community, forming new friendships and generally settling in to living with us – there really is no greater achievement.


Frequently Asked Questions about Beauchamp House

What types of Care is Beauchamp House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beauchamp House provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Beauchamp House have?

There are 45 Single Rooms.

What are the Facilities & Services at Beauchamp House?

Lift, Gardens & Television point in own room are some of the Facilities & Services.

How far is Beauchamp House to the centre of Norwich?

9.6 mile(s) as the crow flies, distance by road may be significantly further.