Beauchamp House

Proctor Road, Chedgrave, Norwich NR14 6HN
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9.4 72 Reviews
  • Beauchamp House, Norwich
Beauchamp House is a residential care home in Chedgrave, South Norfolk that aims to provide residents with a friendly living environment, with the added benefit of having a professional team of staff on hand to help and advise on their individual needs.

All residents are allocated a key-worker who is responsible for agreeing a personal care plan. This plan is regularly reviewed with residents and their family. Residents are encouraged to make as many choices as possible about their interests and activities and staff always try to provide or facilitate activities that promote a high quality of life.

A dedicated area of the home has recently opened which provides specialist care for people living with dementia. It contains bedrooms, a kitchen and dining area, a communal living room, assisted bathroom and separate toilets.

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Care Provided by Beauchamp House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Henderson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Beauchamp House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £983 – £1,292
    • Self-Funded Residential Dementia Care £982 – £1,292
    • RESPITE Self-Funded Residential Care £983 – £1,292
    • RESPITE Self-Funded Residential Dementia Care £983 – £1,292

  • Any external services will warrant additional charges
  • (these prices are only a guideline, please contact Beauchamp House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Television point in own room

Beauchamp House Reviews (72)

Total of 72, showing 41-60
9.4

Beauchamp House has a Review Score of 9.4 (9.444) out of 10, based on 13 reviews in the last 2 years. Over all time Beauchamp House has 72 reviews.

Overall Experience

  • 53
  • 18
  • 1
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Date Published

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Review from Joyce C (Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant and safe.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind comments about Beauchamp House.


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Review from Andrew C (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old mum needed to move into residential care in June 2020. Social services offered me a choice of three placements. The reviews for Beauchamp house were very positive. I am so pleased to have made this choice. Mum settled in well and was forever telling me on the phone how wonderful and caring
the staff were and how hard they worked. Despite being a naturally timid and quite shy person she made some friends and had a good relationship with the staff which was obvious every time I was able to visit. She would engage with the member of staff who brought her out to see me chatting to them and asking about them and how they were doing. Despite the challenges of Covid and the extra work this demanded all my phone calls were dealt with both professionally and in a caring and thoughtful manner. As a result, I felt very confident that Mum was not only in a safe environment but that her needs were always attended to with thought and kindness. I could not have wished for more.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for this heartfelt tribute to the care and support your mum received at Beauchamp House.


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Review from Caroline M (Niece of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident in Beauchamp House for over 3 years and the care she receives is first class. She is very happy in the home and is always treated with dignity and respect. The past 10 months have been extremely difficult for both residents and staff but next of kin have been able to visit
when possible, safe to do so in a relaxed but very safe and controlled way. Allowing visits to take place puts added pressure and duties on to the staff but allowing visits to take place is very much appreciated.
My aunt was able to enjoy Christmas as much as possible, with assistance from staff in opening her presents and helping her with tasks that normally would have been supported by family in her room.
All staff are polite and helpful and my family consider ourselves very fortunate to have them to care for our relative.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind comments about the care and support your aunt is receiving at Beauchamp House.


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Review from Mike H (Son of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and kindness Mum is receiving in a comfortable, safe and secure environment. The staff are so patient, extremely hard working and treat Mum with dignity and respect. Thank you all very much; I have no hesitation in recommending this home.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support your Mum is receiving at Beauchamp house.


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Review from Theresa B (Daughter of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum stayed at Beauchamp for respite care. We received a warm welcome from the staff and had a carer telling us how Mum had settled in. She had a lovely clean, well-furnished room. There are lots of cosy areas for the residents to sit. We visited at mealtimes where the residents were provided with
good food and drink. Each resident received attention during their meal. The carers that we met were warm and attentive to the residents which was very comforting for us. We are very happy with everything involved in Mum’s care whilst she was there. Thank you.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support your mum received during her stay at Beauchamp house. We hope you will consider another stay in the future.


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Review from Jean C (Respite Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found my two-week respite very relaxing. The staff were very caring and pleasant and attended my needs at all times. I enjoyed all the activities and the food was good. I had a very nice room which was very clean.
I would definitely like to stay here again.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind comments about your recent stay at Beauchamp House.


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Review from Pauline S (Daughter-in-law of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has settled so well into Beauchamp House, believe me, I never thought this was possible! I feel happy leaving her in their care and I didn’t think that was possible either! The staff do a fantastic job in difficult situations I know for one I couldn’t do their job and they do it with
care and compassion (Thank you). The doctor said she needed more care than we could now give her, she needed 24hr care, it was hard to accept her moving out of our home into a care home as media scares you! But this decision couldn’t be any better she is flourishing, happy and in a safe environment, free from falls. Also mixing laughing and reminiscing with her own age group is great to see. I wanted to write this as we are quick to put pen to paper when things go wrong but never when things are done well so Thank you Beauchamp House staff and well done!!

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you so much for your kind review of Beauchamp House; it's heartening to read how well your mother-in-law has settled in and how relaxed you feel about her being in our care.


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Review from Andrew M (Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff bend over backwards every day to make you feel welcome and are friendly, very kind, very nice and make time daily permitting to listen and provide company. The food is excellent every day.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for you comments about Beauchamp House.


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Review from Patricia H (Friend of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very caring and helpful and could not do enough for us all. Wonderful place. Bless every one of them.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your lovely comments about Beauchamp House and the care staff there.


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Review from T C (Son of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for at Beauchamp House for the 18 months prior to her recent passing. She was always very well looked after, and we had never had any issues with her care. They always kept us up to date with any problems, and the staff were extremely friendly and welcoming, and incredibly good with
my mother, who could be difficult at times. We have nothing but praise for the staff, and would always recommend the home to others.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support your mother received at Beauchamp House, please accept our condolences for your loss.


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Review from S H (Sister of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was a resident for approximately 18 months before sadly passing away.
The staff were amazing, friendly, helpful and always kept me informed of any problems.
My brother knew his own mind and his wishes were always adhered to by the staff.
He felt safe and settled here and was well looked
after, refusing to go into hospital even when the end was near, as he felt more comfortable in his 'home'.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support your brother received while at Beauchamp House. Please accept our condolences for your loss.


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Review from Richard B (Nephew of Resident) published on 24 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst it is impossible to get along with everyone I have been very impressed with the general standard of care provided to my Uncle. The Management was keen to get feedback from me if there were any issues I was concerned about. I never had cause to do so! Many of the team displayed a genuine care
for my uncle; popping in every half hour to check on his personal needs for cleanliness, drinks and food. I am a very fussy customer, I know I am, and I was happy and should like to thank the manager and her team for the care they provided. If I should ever need a care home then Beauchamp House would be high on my list.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your comments about Beauchamp House - I understand you have spoken to our manager and I welcome your comments.


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Review from J G (Respite Resident) assisted by family/friend published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round service. Staff very informative and very caring towards the resident's needs.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support provided at Beauchamp House.


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Review from John M (Son of Resident) published on 27 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks, appreciation ( and admiration) to the wonderful staff in this home.
My Mother was so loved and cherished, not only by us, her family, but also the staff in this home.
Wonderful staff can only be as good as the Manager, who was so kind and thoughtful.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support your mother received at Beauchamp House. Please accept our condolences for your loss.


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Review from R N (Brother of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was recently accepted by this lovely home, being no longer able to cope living alone in a flat.
I have met with the manager and several of the staff and in every instance found them to be more caring, compassionate and understanding of the residents' needs than in most other such establishments
that people in my circle of acquaintances have had cause to use.
The place looks smart, smells fresh and inviting and has an air of welcome and friendliness.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about your first impressions of the staff and environment at Beauchamp House. We look forward to seeing you more as your brother settles in.


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Review from Lilian B (Respite Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were the best, very kind and good. Cannot do any more to make you happy here.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your lovely comments about Beauchamp House.


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Review from Ian W (Son of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, fun and good activities.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind comments about our home at Beauchamp House.


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Review from S P S (Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found everyone in the home helpful, friendly and cheerful. Nothing was too much trouble, my room was comfortable and spotlessly clean. Food was excellent and plenty of choice. I was made to feel like a human being and not a room number. The gardens were a joy to look at and to walk and sit in. I look
forward to coming again in the future.

Reply from richard smith, marketing manager at Beauchamp House

Thank you for your lovely comments about your stay at Beauchamp House.


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Review from J B (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Beauchamp House for over two years. She was well looked after, cared for and encouraged to be independent, which she was until recently.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support received by your mother at Beauchamp House.


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Review from Sarah R (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the time my father stayed at Beauchamp House all the staff were very kind and caring towards dad. They also gave him encouragement at times when dad did not want to engage. We found all the staff to be professional at all times.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support received by your father at Beauchamp house.


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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Beauchamp House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Beauchamp House is calculated as follows: ( (79 Excellents x 5) + (63 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 153 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beauchamp House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Sarah

Sarah Henderson

Job Title: Registered Manager

Joined: 2021

I have worked in care for 20 years, rising from the role of care assistant to my current role as manager of Beauchamp House. I have a passion for person centred dementia care, and enjoy talking to our residents, who all have great stories to tell. I enjoy meeting with people to help them when they move into our home, helping them with becoming part of our community, forming new friendships and generally settling in to living with us – there really is no greater achievement.