Beauchamp House

Proctor Road, Chedgrave, Norwich NR14 6HN
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9.4 72 Reviews
  • Beauchamp House, Norwich
Beauchamp House is a residential care home in Chedgrave, South Norfolk that aims to provide residents with a friendly living environment, with the added benefit of having a professional team of staff on hand to help and advise on their individual needs.

All residents are allocated a key-worker who is responsible for agreeing a personal care plan. This plan is regularly reviewed with residents and their family. Residents are encouraged to make as many choices as possible about their interests and activities and staff always try to provide or facilitate activities that promote a high quality of life.

A dedicated area of the home has recently opened which provides specialist care for people living with dementia. It contains bedrooms, a kitchen and dining area, a communal living room, assisted bathroom and separate toilets.

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Care Provided by Beauchamp House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Henderson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Beauchamp House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £983 – £1,292
    • Self-Funded Residential Dementia Care £982 – £1,292
    • RESPITE Self-Funded Residential Care £983 – £1,292
    • RESPITE Self-Funded Residential Dementia Care £983 – £1,292

  • Any external services will warrant additional charges
  • (these prices are only a guideline, please contact Beauchamp House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Television point in own room

Beauchamp House Reviews (72)

Total of 72, showing 61-72
9.4

Beauchamp House has a Review Score of 9.4 (9.444) out of 10, based on 13 reviews in the last 2 years. Over all time Beauchamp House has 72 reviews.

Overall Experience

  • 53
  • 18
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Date Published

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Review from Henry John S (Son of Resident) published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into Beauchamp House in 2009. Beauchamp House has the most wonderful caring staff that any home could have. Recently my Mum, due to her age, became ill at 91. She had seven great carers at the home and was looked after until the end. If all care homes were like Beauchamp, families would
never have to worry about their loved ones.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and support your Mum received at Beauchamp House. Please accept our condolences on your loss.


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Review from John G (Son of Resident) published on 12 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beauchamp House provides an excellent environment for older people and in my Father's case, someone with a degree of dementia and physical frailty.
The staff were extremely caring people, mostly local, so could share local experience with the Residents. The dementia unit (Dragonfly) was for max 7 people,
and had plenty of living space for the residents to spend their time. This also provided sufficient space for a reasonable degree of privacy when making family visits. The personal room was sized with sufficient space if the resident wished to spend time sitting in their room as well. They are encouraged to make the rooms their own with some personal effects such as pictures and ornaments. The home was run well, and such incidentals as hair care, chiropody, and daily papers were all organised for each resident. My Father was as happy as he could be in a care home situation, and we very much thank the staff for providing for this.

Reply from Richard Smith, marketing manager at Beauchamp House

Thank you for your kind words about Beauchamp House, the Dragonfly unit and the care team. Please accept our condolences for your loss.


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Review from Julie H (Granddaughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always found the care provided really good. The staff were so warm and caring. It was always kept clean. Nothing was too much trouble for them. I felt confident my grandmother was in good hands.

Reply from Richard smith, marketing manager at Beauchamp House

Thank you for your kind words about the care provided for your grandmother at Beauchamp House.


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Review from David B (Son of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic service, staff very friendly, professional and nothing was too much trouble. First rate attention to detail and always accommodating to my mothers every need. Thanks for everything.

Reply from richard smith, marketing manager at Beauchamp House

Thank you for your kind words about the care we provide to your mother at Beauchamp House.


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Review from Jane J (Daughter of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother had been settling into residential care. She was no longer able to be managed at home, after her most recent prolonged hospital admission, 7 months with bi polar syndrome (36 year history). The staff could not have tried harder to accommodate this 86 year old, who was in physical decline
and not behaviourally typical of a dementia patient. They endeared themselves to our whole family, in the 3 weeks before she died unexpectedly on 26/4. My 92 year old father is so pleased his wife was in their care and relaxed with them.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the support we gave to your stepmother and her family at Beauchamp House and we send our condolences for your loss.


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Review from M M (Resident) published on 10 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't expect to be here. I have enjoyed it so much. The carers are here to help at any time of day and night. I have enjoyed the meals. I would come again if I needed to. The staff are always very helpful and willing.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care you've received at Beauchamp House.


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Review from Steve H (Son of Resident) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very friendly and helpful, nothing was too much trouble. Team leaders were very very good at communication which made things run much smoother than I imagined. The home itself was very well equipped with all mod cons. Also kept very clean and tidy. A good varied menu each day was offered
and staff were very responsive to issues. All in all a very well run and kept home.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your positive comments about the care at Beauchamp House. It's good to hear that communication and responsiveness are positive elements of our care.


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Review from S H (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the daughter of a resident who has had several stays with this care home. She has always enjoyed her stay and not wanted to leave. She comes home reluctantly, clean and with her hair looking lovely. She says nothing is too much trouble for the staff and that it all flows smoothly. She is always
looking good when she leaves and I as her carer feel good every time I leave her there.

Reply from richard smith, marketing manager at Beauchamp House

Thank you for your kind review of the care we provide to your mother at Beauchamp House.


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Review from R B (Son of Resident) published on 22 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is mum's second care home. The first one was terrible compared to Beauchamps. Here, in her own world, she feels cared for, fed well, looked after and most importantly, safe!
She says she enjoys being here and that is a lovely feeling (as her son). We don't worry about her any more. She says she
eats well and sleeps well. All her family would like to send all the thanks to all the staff for their wonderful care.

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Review from Chris H (Son of Resident) published on 15 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the service excellent from start to finish. Friendly caring staff for both resident and family. Clean and good food. Excellent activities.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind words about the care and facilities at Beauchamp House.


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Review from R B (Son of Resident) published on 27 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are wonderful really caring. Staff make residents feel secure. Individual care.

Reply from richard smith, marketing manager at Beauchamp House

Thank you for your lovely comments about the team at Beauchamp House.


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Review from A J (Daughter of Resident) published on 20 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Beauchamp House for 10 months, all that time she was very happy, and the care she had was excellent in every way. We didn't every find anything we were not happy with, it has top marks from us as her family, and when she passed over. The care we had as her family was tops as
well, cannot speak too highly of Beauchamp House.

Reply from Richard Smith, Marketing Manager at Beauchamp House

Thank you for your kind comments, we're pleased we were able to care for your Mum and your family. Please accept our condolences for your loss.


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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Beauchamp House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Beauchamp House is calculated as follows: ( (79 Excellents x 5) + (63 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 153 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beauchamp House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Sarah

Sarah Henderson

Job Title: Registered Manager

Joined: 2021

I have worked in care for 20 years, rising from the role of care assistant to my current role as manager of Beauchamp House. I have a passion for person centred dementia care, and enjoy talking to our residents, who all have great stories to tell. I enjoy meeting with people to help them when they move into our home, helping them with becoming part of our community, forming new friendships and generally settling in to living with us – there really is no greater achievement.