The Beeches

West Harling Road, East Harling, Norwich NR16 2NP
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9.8 59 Reviews
  • The Beeches, Norwich
The Beeches is Located in East Harling and set within fabulous grounds, extending over two acres.

A truly beautiful home with en-suite wet rooms, The Beeches is decorated to an exceptional standard.

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Care Provided by The Beeches

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Chloe Boon (Home Manager)
  • Admission Criteria
    • All admissions are subject to an assessment by the home's management team
    • Ages 60+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for The Beeches

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,500
    • Self-Funded Residential Dementia Care £1,000 – £1,500
    • RESPITE Self-Funded Residential Care £1,000 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,500

  • Weekly fees include personal care, all food and drinks, activities and entertainment.
  • (these prices are only a guideline, please contact The Beeches to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hour visiting welcomed


  • Parking

  • Parking available outside home


The Beeches Reviews (59)

Total of 59, showing 41-59
9.8

The Beeches has a Review Score of 9.8 (9.775) out of 10, based on 9 reviews in the last 2 years. Over all time The Beeches has 59 reviews.

Overall Experience

  • 47
  • 10
  • 2
  • 0
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Date Published

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Review from Bill S (Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very happy and satisfied. Food very good.

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Review from Ian F (Son of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant location, good facilities, friendly staff and good food.

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Review from Margaret T (Respite Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are marvellous!

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Review from Ruth A (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely outstanding, my mother has been in the home for eighteen months and has settled in so well. This would have only been possible because of the fantastic care she has had. All of the staff are wonderful and will always go that extra mile to help.

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Review from S S (Resident) assisted by family/friend published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Having been in this care home two and a half years, I regard this place as my home. Staff are helpful and caring and nothing is too much trouble. Personal care and attention is very good, with hairdressing services available on a weekly basis.

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Review from Jill P (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for just four months and is a different woman due to the care and attention given to her by the manager and with every member of staff. The facility is of the utmost level for any care home that I have been to before and only too pleased we found it.

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Review from M C (Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care is good on the whole. Food could be better. Entertainment varies, some very good, others mediocre. Hairdressing service good.

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Review from C J S (Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, safe, food quite OK.
Location in the countryside which I am used to.

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Review from Barbara M (Resident) assisted by family/friend published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here with my friends. Staff are very good to us. Staff are very friendly and helpful. My room is very clean and tidy. The food is alright, would like different menu changes or special nights e.g. Fish and chips. Entertainment is brilliant. Love the singers and Power Hoop classes. Would
like to go out in garden with assistance. Love having my hair done weekly.

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Review from Valerie O (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with mum stay at The Beeches and with all the staff helping. This is the best care home around.

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Review from Doreen F (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is cared for very well, always clean, well fed. All staff seem to love her as she can be a nightmare and her face always lights up when one appears. Overall, we are very grateful to all of them and we feel very humble that we don't do it ourselves. We are always made very welcome by all when we
visit.

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Review from Maria C (Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy living at The Beeches. I have a beautiful room with lovely views. The staff are kind and always happy to help me. The staff are used to me and know how to help and when to help. I have everything I need here and my family who visit regularly are always made very welcome.

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Review from Winifred W (Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I made my own decision of coming to The Beeches as I was lonely and couldn't manage by myself and I'm sure I made the right choice as I am happy here with lots of nice company and know I will be looked after if the occasion arises.

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Review from K E (Husband of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Surroundings are pleasant, no odours, very clean. Staff are friendly and helpful. I don't think I could find a better care home for my wife.

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Review from Michael G (Nephew of Resident) published on 6 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt and Uncle have received excellent care since they entered the home in July this year. All staff, without exception, have been so thoughtful, kind and professional. My uncle died on the 26th August. During the days up until his death, everyone was so kind and helpful to him, my Aunt and all relatives
who were sitting with him. My aunt so appreciated that, during the afternoon of the 26th, all staff who were leaving for the weekend came into to talk to and comfort her.


It is not an easy job and I must state that at no time have I ever seen any member of staff treating a resident with anything but patience, care and a touch of humour.


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Review from E W (Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a lovely place to live, lots going on each day and I feel safe here. Food is good and all the staff are brilliant.

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Review from M B (Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy here. I have a lovely room and my cat has been made to feel welcome too! The food is good and the daily activities are also great. Lovely garden, we even have resident chickens that we named and feed daily. Lovely!

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Review from C M (Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant, lovely food, lovely staff and environment. Home from home.

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Review from B S (Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, happy.

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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for The Beeches is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for The Beeches is calculated as follows: ( (96 Excellents x 5) + (11 Goods x 4) ) ÷ 107 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.878 Points relating to the number of positive Reviews for The Beeches is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 9 Positive Reviews ÷ 9.2 = 0.978

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

9 Bed Vacancies

posted 17 Mar 2025

Single en-suite wet room


Awards / Recognitions (11)

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Meet the Team (1)

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Chloe Boon

Job Title: Registered Manager

Chloe is the registered manager at The Beeches.