Kings Lynn Residential Home

Kettlewell Lane, King's Lynn PE30 1PW
Submit a Review
9.8 64 Reviews
  • Kings Lynn Residential Home, King's Lynn
Kings Lynn care home is perfectly situated in the heart of Kings Lynn, just five minutes walk from both the mainline rail and bus stations.

The home is a purpose-built facility with all accommodation situated on one level for ease of access. It has homely touches, with recently decorated light and airy communal spaces and predominantly en-suite accommodation for the comfort of its residents. The home features a pretty, enclosed garden which is readily accessible and a mixture of small and large communal areas.

High quality short-term, respite or rehabilitation care or longer term support is available at the home. Residents enjoy a relaxing environment with good access to local amenities in the local community.

Freshly cooked, nutritious meals are provided, catering for any dietary needs and there is a full activities and wellbeing programme, including one-to-one activities personalised to each resident as well as group activities. The team at the home is keen to maintain close relationships with the local community, and supports residents to continue to be a part of the local community.

The well-trained and high quality staff support residents with a blend of friendliness and professionalism, taking the concerns and feedback of residents and their loved ones very seriously and helping them to achieve a satisfying day-to-day lifestyle.

The team at Kings Lynn is always happy to invite prospective residents and their loved ones to join for lunch and activities, enabling them to meet other residents and staff to gain a true feel for what the home offers.

Show Kings Lynn Residential Home on the Map

Care Provided by Kings Lynn Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jodi Collins and Sally Haynes (Managers)
  • Admission Criteria
    • All admissions are subject to an assessment by the home's management team
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Kings Lynn Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400

  • Weekly fees include personal care, all food and drinks, activities and entertainment.
  • (these prices are only a guideline, please contact Kings Lynn Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hour visiting welcomed.


  • Parking

  • Parking available outside home


Kings Lynn Residential Home Reviews (64)

Total of 64, showing 1-20
9.8

Kings Lynn Residential Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Kings Lynn Residential Home has 64 reviews.

Overall Experience

  • 55
  • 9
  • 0
  • 0
  • 0

Date Published

64
2
5
16
48

Review from Tony W (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The BSKL took Mum in at short notice and cared for her very well whilst we organised some more local care. The staff and management were all very helpful and kind. We felt Mum was safe and secure in the home and well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon H (Nephew of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has only been at Kings Lynn Residential Home 3 weeks but has settled in very nicely, she started off with respite but we have all agreed this would be best for her permanent care. She is well looked after regarding help with getting washed and dressed, taking her medication, mealtime food and
drink choices, plenty of activities going on and encouraging her to join in. Whenever myself or a member of family go to visit we are also very welcomed, staff make sure we have somewhere private to sit if we want to be out of her room, we are always offered drinks and snacks, it is very reassuring knowing that she has 24-hour care and has lovely people looking after her, treating her as one of their own, we have nothing but praise for the care she has received so far and are very much at ease that she is happy and safe and has helped this big move easier for us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff helpful and friendly, activities are good, this year's BBQ was brilliant, staff worked very hard. Mum's room has just been completed redecorated with new carpet and furniture moved to give more room. Only issue is sometimes staff slow answering room buzzer but overall very good.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you very much for your kind comments which will be shared with the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V S (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great place, the staff are so kind and cannot do enough for the residents. There are lots of activities and things to get involved in. I am so impressed with the staff they are always busy but nothing is too much trouble.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you very much for your kind review which I will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kyla S (Regular Volunteer) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were all so smiling and helpful. I was made to feel like one of the family straight away. It is clean and bright and the rooms are lovely. Everyone is just so friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Son of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a very happy resident. The staff are all caring, friendly and helpful. The home is run very professionally. My dad thoroughly enjoys the various activities and excursions. His wishes have been well met, and for example, he now even has a piano in his room.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally G (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently arrived at the care home and everyone has been so welcoming, the home is warm and I feel so secure in the knowledge mum is safe and everyone has her best interests at heart. The food is very good and I’m pleased she is encouraged to join in with activities and meals in the lovely
dining room.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mike H (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since transferring Dad from his previous care home he has been so much happier and content. He used to spend so much time in his bedroom but now he always seems to be occupied with various activities and only ever sleeps in his room spending a majority of his time in the communal areas. The staff are
wonderful, friendly and caring and go a long way to create a fantastic atmosphere in the home. I am so pleased we moved him here!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard H (Son of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start, my family and I have been made to feel welcome and respected. Everyone is sensitive to my father's needs and accommodated him extremely well. He recently commented that the food was so good and the staff are always there for him. I am always met by friendly faces and anyone of
the staff can tell me how he is getting on. Surprisingly, he is getting more involved with daily activities on offer, something he was reluctant to do before.
The home is clearly very well managed and runs very smoothly. I am always impressed with how staff are so highly visible and attentive to residents.
The atmosphere is positively lovely and genuinely has a 'family feel' about it; residents and visitors can eat and play together, which is wonderful. Little touches like snacks and drinks being freely available for residents, their family, friends, visiting Health Workers and that my father can enjoy a little nightcap like he used to, makes this a very special place indeed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the home about eight months and I am very happy with the service and care they are providing. Although Mum was not keen at all to move into a care home, she has said nothing but positive things about the home, the people, facilities, food and cleanliness. I live in Canada and the staff
have engaged in personal conversations with me which really helped. They have ensured Mum is in her room at an agreed time so that she is there to receive a video call from me. This is fantastic as it allows Mum to have a video chat with us, including my son, her only grandchild. (For anyone interested, we find the WIFI service very good for these video chats). They have also helped Mum with the technical side of using the video conferencing which is beyond helpful! I recently came over to the UK and visited Mum. I was very impressed with all the facilities, the staff and my mum's wellbeing. They reminded Mum about my arrival and made sure she was ready for our planned activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C F (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was assessed due to her Alzheimer’s diagnosis and then had a two week trial period at the care home. Managers and staff really helped settle Mum in and responded positively to all my constant questions! Visiting family members were all made to feel welcome. Moving into a care home is a difficult
decision, but I feel we’ve been able to make it Mum’s new home quite quickly. A very big thank you to everyone at the care home.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you so much for your review. It is good to hear that you have been made to feel welcome. I will pass your kind comments onto the Kings Lynn team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon P (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since May, before this she lived alone, since she has been in the home she now enjoys the company of others and joins in with the activities each day and we know she is being well cared for and is happy in her new environment. I would recommend this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pearl P (Sister of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff, very clean home and the activities are really good and also the entertainment are good visitors are always welcome and the security is very good the rooms are always clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel H (Cousin of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King's Lynn Residential Home is a wonderful home, always clean, and well maintained, the furniture is in excellent condition and the food is to a very high standard and good choices to cover all resident's needs.
Themed parties and birthdays are catered for with some lovely food, cakes and decorations.
The staff always look well dressed in their uniforms, are very attentive and nothing is too much for them, they are always ready to go that extra mile, organising all manner of games bingo, dominoes cards, and keep fit exercises, musical/singing entertainment, pub lunches, gardening groups, theatre visits and much more to keep the residents entertained and active both mentally and physically.
Overall, this is a very well-run residential home and I only have praise for the management, carers, catering team and home maintenance team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a very pleasant environment, my mother is very happy and content. The staff are welcoming and their interaction with residents is friendly and caring. Visitors are made to feel very welcome.

Reply from Ria Odgers, Regional Manager at Kings Lynn Residential Home

Thank you for your kind comments, I will ensure they are passed into the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan N (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mother contracted covid at the end of March 2020 whilst in Kings Lynn Residential Centre and this gave her a major stroke. She went from being a very independent, fit lady albeit with dementia, to someone who has to have everything done for her and has pain from her paralysed right arm and
leg. I know that despite her sweet temperament she often gets angry with her carers. I hold the carers at Kings Lynn Residental Care in awe that they continue to always be so kind and caring to her in what is a physically and mentally demanding job.


I have realised that a care home is really about the staff and their cheerfulness, kindness and hard work never fail to astound me. They also have to have an understanding of her type of dementia and what she believes and this must be tricky. I am very grateful to them. I can thoroughly recommend KLRC. I have been humbled by the warmth, gentleness and forbearance of the staff. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue P (Daughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When your mother needs to move into a care home, it will always be difficult. My mother has recently experienced such a move into the King's Lynn Residential Care Home and the whole experience could not have been more reassuring. The manager has a practical empathy that made everything so much easier.
She carefully explained the process for moving Mum in and there were no unwelcome surprises. All the staff I have met have been wonderful and caring, including the maintenance man, and interact well with my mother. My mother, although she would prefer to be able to live in her own home, no longer possible, constantly tells us that the place is clean, the food is good and plentiful and the staff very nice. Activities are arranged every afternoon, meaning that Mum has far more stimulation than she was getting living on her own. In her very short time so far, she is already looking better and is more alert.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you so much for your kind words and for taking the time to submit a review. I will pass on your comments to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie W (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After ongoing medical issues with our mother, we contacted the home, arranged a viewing and met some of the staff. It was such a positive experience, all staff were friendly and supportive.
The home itself is very comfortable and clean and we have been impressed with the standard of both meals and
care. Entertainment is organised on a daily basis and we were amused to find our mother playing bingo and enjoying the company. Although initially, we had only booked respite care, there is no doubt that we will be hoping she can stay permanently, as it is such a professionally run establishment.

Reply from Zoe Cattermole, Regional Manager at Kings Lynn Residential Home

Thank you for your kind comments and for taking the time to submit a review. The staff team pride themselves on the high quality care that they provide and I will ensure that your feedback is shared with them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda S (Daughter of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King's Lynn Residential Home is excellent. The premises are always clean and the staff caring and kind. Lots of little extra touches contribute to making the home feel homely and welcoming and it's lovely to have a quiet room where relatives can be with their loved ones in a quiet and peaceful environment.
I
have arrived unannounced and am reassured that my relative is well-cared for at all times. Entertainment is good and varied and the food seems to be of a high standard with all special needs catered for.
I have never felt nervous or afraid that my relative will not be cared for in a kindly, compassionate and dignified way.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Ex Family Member) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. The dining area is nice and encouraged to leave their rooms to dine, also encouraged to participate in social activities too. Well-organised home with caring staff. I was very impressed with the checks on arrival, the temperature check and the logging out when
you leave. All makes for good security. Food is plentiful and well-balanced for residents with good appetites. Most satisfactory.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Kings Lynn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Kings Lynn Residential Home is calculated as follows: ( (157 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 189 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Lynn Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

Single en-suite


Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Jodi

Jodi Collins

Job Title: Registered Home Manager

Jodi is the dedicated home manager at King's Lynn care home.


Frequently Asked Questions about Kings Lynn Residential Home

What types of Care is Kings Lynn Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kings Lynn Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kings Lynn Residential Home have?

There are 43 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kings Lynn Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kings Lynn Residential Home to the centre of King's Lynn?

0.3 mile(s) as the crow flies, distance by road may be significantly further.