This is a great place, the staff are so kind and cannot do enough for the residents.
V S (Daughter of Resident)
staff are wonderful, friendly and caring and go a long way to create a fantastic atmosphere
Mike H (Son of Resident)
My mother has recently arrived at the care home and everyone has been so welcoming
Sally G (Daughter of Resident)
Weekly fees include personal care, all food and drinks, activities and entertainment.
24 hour visiting welcomed.
Parking available outside home
Kings Lynn Residential Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Kings Lynn Residential Home has 64 reviews.
Review from Carl W (Son of Resident) published on 15 December 2022
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Review from J S (Daughter of Resident) published on 13 December 2022
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Review from Jackie L (Daughter of Resident) published on 6 December 2022
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Review from John D (Son of Resident) published on 6 December 2022
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Review from J D (Daughter of Resident) published on 7 October 2022
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Review from E N (Daughter of Resident) published on 6 October 2022
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Review from Richard S (Son of Resident) published on 6 October 2022
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Review from John P (Son-in-law of Resident) published on 6 September 2022
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Review from Janet W (Daughter of Resident) published on 19 May 2022
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Review from Sandra S (Daughter of Resident) published on 10 May 2022
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Review from L D (Regular Volunteer) published on 28 April 2022
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Review from Tracey C (Daughter of Resident) published on 28 April 2022
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Review from Caroline M (Daughter of Resident) published on 28 April 2022
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Review from Skye C (Friend of Resident) published on 28 April 2022
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Review from Sue E (Daughter of Resident) published on 28 April 2022
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Review from Christine W (Niece of Resident) published on 18 April 2022
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Review from Sandra C (Niece of Resident) published on 14 April 2022
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Review from C B (Granddaughter of Resident) published on 11 January 2022
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Review from Hugh P (Son-in-law of Resident) published on 22 December 2021
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Review from James H (Son of Resident) published on 9 December 2021
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The Review Score of 9.8 (9.804) out of 10 for Kings Lynn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.804 for Kings Lynn Residential Home is calculated as follows: ( (157 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 189 Ratings = 4.804
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kings Lynn Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Apr 2019
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
Single en-suite
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Black Swan Care Group
Date: Friday 31 Jan 2025 More details
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Black Swan Care Group
Date: Wednesday 31 Jan 2024 More details
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Black Swan Care Group
Date: Tuesday 28 Feb 2023 More details
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Job Title: Registered Home Manager
Jodi is the dedicated home manager at King's Lynn care home.