Kings Lynn Residential Home

Kettlewell Lane, King's Lynn PE30 1PW
Submit a Review
9.8 64 Reviews
  • Kings Lynn Residential Home, King's Lynn
Kings Lynn care home is perfectly situated in the heart of Kings Lynn, just five minutes walk from both the mainline rail and bus stations.

The home is a purpose-built facility with all accommodation situated on one level for ease of access. It has homely touches, with recently decorated light and airy communal spaces and predominantly en-suite accommodation for the comfort of its residents. The home features a pretty, enclosed garden which is readily accessible and a mixture of small and large communal areas.

High quality short-term, respite or rehabilitation care or longer term support is available at the home. Residents enjoy a relaxing environment with good access to local amenities in the local community.

Freshly cooked, nutritious meals are provided, catering for any dietary needs and there is a full activities and wellbeing programme, including one-to-one activities personalised to each resident as well as group activities. The team at the home is keen to maintain close relationships with the local community, and supports residents to continue to be a part of the local community.

The well-trained and high quality staff support residents with a blend of friendliness and professionalism, taking the concerns and feedback of residents and their loved ones very seriously and helping them to achieve a satisfying day-to-day lifestyle.

The team at Kings Lynn is always happy to invite prospective residents and their loved ones to join for lunch and activities, enabling them to meet other residents and staff to gain a true feel for what the home offers.

Care Provided by Kings Lynn Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jodi Collins and Sally Haynes (Managers)
  • Admission Criteria
    • All admissions are subject to an assessment by the home's management team
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Kings Lynn Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
  • Weekly fees include personal care, all food and drinks, activities and entertainment.


  • (these prices are only a guideline, please contact Kings Lynn Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • 24 hour visiting welcomed.


  • Parking
  • Parking available outside home


Kings Lynn Residential Home Reviews (64)

Total of 64, showing 21-40
9.8

Kings Lynn Residential Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Kings Lynn Residential Home has 64 reviews.

Overall Experience

  • 55
  • 9
  • 0
  • 0
  • 0

Date Published

64
2
5
16
48
Overall Experience  Overall Experience 5.0 out of 5

Staff always seem friendly and willing to help. They always seem friendly towards my mother. I'm always kept well informed if my mother has any health issues and the home are good at arranging transport for my mother's hospital appointments. I have not rated the activities because I don't know how good
they are but can confirm they are always being arranged with is good. I don't have a comparison to determine if it's good value for money. Overall I feel that my mother is being well looked after and I have complete confidence in the staff and management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dads recently moved in and it has been amazing. Food is of a high standard, which he enjoys. His room is small with limited storage but more than adequate. Staff are usually very attentive and helpful and are friendly. Today however took ten minutes to be let in which was frustrating. His coffee
machine (£200) is still missing which is not ideal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into this home in March. She has settled in so well and says she really feels at home there. She has made a lot of friends and it feels like a little community. The staff are really friendly and helpful and nothing is ever too much trouble. All in all, I can't praise this home enough. It
is so nice to know that if I'm away or can't get to see mum for some reason I know she is being well looked after and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I moved both of my parents into the care home in November. Dad had been in another care home but was unhappy there, and Mum had been at their house alone. I wanted them to be together. They are both very happy now, and I can see the care and attention they are receiving is a 5-star plus. Their rooms
are bright, warm and comfortable, and we count ourselves lucky to have found such a wonderful place for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased that my mother seems to have settled well and is happy at the home. The staff are always very pleasant to my mother and the manager is always helpful and keen to sort any worry out. Because of Mum's eyesight problems, it makes it difficult for her to participate in all activities,
but the staff help her to join in as much as possible. She likes the musical entertainment. I like the fact it is homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. Dad has only been in two weeks and is looking so much better. Staff are both caring and friendly and try to include all residents in daily activities. Dad is eating well again - the food is very good with lots of choice. It really does feel homely and we are able to visit and
have a meal with Dad whenever we want to. Everyone works so hard to keep the residents happy and healthy. Can't rate the home highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Kings Lynn Residential is the most fantastic care home for my mum. The staff always go the extra mile and show love and understanding to the residents. I couldn't ask for a better place for my mum. There is a great selection of activities. Thank you to everyone who works there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Having visited twice in the past week I found this Care Home absolutely first class, the staff really are friendly and helpful and they are always on hand, and treat everyone with care and respect. Keep up your excellent work!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can not rate this care home high enough. Everyone is so friendly and caring. Mum is so lucky to have you all to look after her. Nothing is too much trouble. Always kept in touch with Mum's medical needs. Well done and thank you for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely wonderful, after the sad loss of my sister (her daughter), I couldn't have wished for a better, caring and compassionate group of people to look out for her, she actually calls them her extended family. They went above and beyond to make sure that she had all the support
she needed. Can't thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A fantastic home, with very caring and friendly staff and brilliant management. The home is very modern with great facilities, kept very bright and clean, with amazing food and lots of entertainment always going on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This care home is simply the best. You all care for my Dad so, so well, I can’t thank you all enough. Fantastic care and amazing entertainment for all the residents. My Dad watches the football and the staff always puts it on for him, makes him cups of coffee when he's upset and sits with him. I know
my Dad is safe and well looked after here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome when visiting Dad. The staff go out of their way to make everything run efficiently and safely due to Covid-19 whilst keeping a friendly and helpful atmosphere. Love being able to see what our family member is up to via an online page and you can see how caring the staff
are and how they go out of their way to ensure our family are loved and cared for when we are so far away.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I've rated this home previously in 2020 but wanted to update as it continues to offer such a high level of care to all of the residents and I feel this needs to be recognised. I follow them online and love seeing regular updates of activities that the residents have taken part in. My friend who resides
in the home had a large bird feeding area built outside for her and other residents to enjoy, which she loved! The home offers a wide variety of activities and uses a person-centred approach in regards to this and other aspects of an individual's care. The residents look happy and content. The staff are kind, caring and accommodating and are very much like a second family to the residents. The food is great! The manager and deputy manager are amazing and offer staff support and learning paths to progress and this is very evident in the levels of care and support residents receive. If I ever had to reside in a care home I'd want to be in this one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Wonderful staff, caring and respectful. I particularly like the innovative activities that are organised, and seeing the residents on Facebook is so wonderful. Everyone appears to really enjoy the activities and I feel very reassured to see my Dad’s smiling face on a regular basis. My Dad is also
very happy and enjoys his life at the home and feels very well supported and content.
The room is just right for him, a good size with en-suite facilities which is so useful for him and he feels that the room is homely. I also appreciate the attention that is given to his medical needs, he is supported with attending physiotherapy and opticians and whatever he needs. The staff communicate regularly to keep me up to date with his medical problems which really helps to alleviate my anxieties. I also am very appreciative of the way staff go out of their way to help Dad to attend local events for example Remembrance Sunday, to ensure he is included in parades and able to meet old friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in a previous care home after a fall at home, that care home was not a patch on Kings Lynn Residential and I can't thank them highly enough for making her feel so relaxed and safe. The management and staff are all truly amazing and nothing is too much trouble for them. I couldn't have wished
for her to be in a better place. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My aunt has only been in your care a short time and she has certainly settled in very well.
She is always very happy when we visit, telling us of all the great activities the home provides.
The management and staff always go that extra mile to make sure both my aunt and her visiting family are happy.
I can't thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My grandma was cared for at King's Lynn Residential Home through the last years of her life till her death in December, and I cannot be more thankful that she was in such a good, caring environment. Her dementia made her a complex patient, but every single member of staff went above and beyond in kindness
and compassion. Her wish to stay in her room was supported and respected, and I can't count how many times I visited only to find a member of staff taking time out of their hectic day to reassure and chat with her. During the pandemic, they have gone above and beyond to provide safe contact, from window visits to video calls as the rules permitted. She adored the food, and if I had to go into a care home tomorrow, I would choose to go nowhere else. From management to carers, housekeeping to handyman, kitchen staff to everyone else I've forgotten, every single person there is truly doing a hard and demanding job giving the quality of care we would all wish for. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Who would obviously prefer to be in their own home? But, for my father-in-law, this is no longer an option so he is in the next best place. The staff in this home are amazing ... professional and caring, treating the residents as if their own family. There is also a great management team monitoring
the resident's well being and making sure everything they need is provided and standards are well maintained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mother was placed in Kings Lynn Residential Home following a lengthy stay in hospital after a fall at home. After a few weeks of adjusting to these new circumstances, she has settled in well, enjoying the food (lovely) and the activities. Staff are friendly, caring and accomodating as much as they
can be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Kings Lynn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Kings Lynn Residential Home is calculated as follows: ( (157 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 189 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Lynn Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

Single en-suite


Awards / Recognitions (10)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Jodi

Jodi Collins

Job Title: Registered Home Manager

Jodi is the dedicated home manager at King's Lynn care home.