Kings Lynn Residential Home

Kettlewell Lane, King's Lynn PE30 1PW
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9.8 64 Reviews
  • Kings Lynn Residential Home, King's Lynn
Kings Lynn care home is perfectly situated in the heart of Kings Lynn, just five minutes walk from both the mainline rail and bus stations.

The home is a purpose-built facility with all accommodation situated on one level for ease of access. It has homely touches, with recently decorated light and airy communal spaces and predominantly en-suite accommodation for the comfort of its residents. The home features a pretty, enclosed garden which is readily accessible and a mixture of small and large communal areas.

High quality short-term, respite or rehabilitation care or longer term support is available at the home. Residents enjoy a relaxing environment with good access to local amenities in the local community.

Freshly cooked, nutritious meals are provided, catering for any dietary needs and there is a full activities and wellbeing programme, including one-to-one activities personalised to each resident as well as group activities. The team at the home is keen to maintain close relationships with the local community, and supports residents to continue to be a part of the local community.

The well-trained and high quality staff support residents with a blend of friendliness and professionalism, taking the concerns and feedback of residents and their loved ones very seriously and helping them to achieve a satisfying day-to-day lifestyle.

The team at Kings Lynn is always happy to invite prospective residents and their loved ones to join for lunch and activities, enabling them to meet other residents and staff to gain a true feel for what the home offers.

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Care Provided by Kings Lynn Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jodi Collins and Sally Haynes (Managers)
  • Admission Criteria
    • All admissions are subject to an assessment by the home's management team
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Kings Lynn Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400

  • Weekly fees include personal care, all food and drinks, activities and entertainment.
  • (these prices are only a guideline, please contact Kings Lynn Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hour visiting welcomed.


  • Parking

  • Parking available outside home


Kings Lynn Residential Home Reviews (64)

Total of 64, showing 41-60
9.8

Kings Lynn Residential Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Kings Lynn Residential Home has 64 reviews.

Overall Experience

  • 55
  • 9
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Date Published

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5
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48

Review from Jean S (Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after and cared for.

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Review from Susan (Daughter of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care my mother receives. She is very well looked after both physically and mentally. The staff are always friendly and helpful.

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Review from S C (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in your care since September 2020, we, my sister and I have the security that Mum is safe and well cared for.

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Review from Ian W (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had to go into respite care, he was welcomed and cared for with the utmost respect for the complete time of his visit. I was myself encouraged and assisted in supporting my father, even in this difficult time. The standard of care, food, and hygiene was matched by all levels of staff.

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Review from V P (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in a previous care home and was not looked after. We moved her to Kings Lynn Residential and have seen her change, she loves it there. The staff are amazing, they have all become friends. Cannot recommend the home enough. They are so friendly, attentive and truly care about their residents.
My Mum summed it up, 'I love it here, it feels like my home'. Brilliant place.

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Review from C L (Sister of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is in this home and she gets all the attention she needs. Staff are always pleasant and friendly, making us welcome whenever.
Nothing is too much trouble. Many thanks to all of them.

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Review from Elaine G (Daughter of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find if I ever need to ask a question, the care home is very helpful. The staff know the residents individually and know their needs. If there are any problems they will ring me and let me know.

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Review from K K (Great-Niece of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit, my aunt is well presented and obviously cared for. Staff are always welcoming to us and kind to my aunt. Nothing is too much trouble for them.
The home is a safe and comfortable environment, lots of activities and special touches. My children love visiting the "sweet shop" with
my aunt.
I would highly recommend this home.

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Review from G N (Friend of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have known this person for many years and cannot believe the remarkable change in her. The home is so friendly, very pleasant atmosphere staff are wonderful, the food is 5 star. Cannot fault this home in any way if the need ever arises with us to go into care you would be our number 1 choice.

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Review from I H (Son of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been made welcome and his care plan is perfectly suited to his social medical and care needs.
His room is always clean and he enjoys the food, the activities and the garden. We are pleased that he is happy safe and treated with respect.

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Review from K A (Niece of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well run with caring staff.
Some rooms are very tired and need redecorating.
Big advantage is that accommodation is all on the ground floor.
Located close to the town centre and good bus routes.

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Review from Patricia F (Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here.
The staff are nice.

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Review from Monica W (Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My comments are that I live in this home and it’s absolutely excellent. The management are lovely and the care that I receive is 100%. I highly recommend Kings Lynn Residential Home.

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Review from M E H (Niece of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Noise noticeable, compared to another home which was a very pleasant and nice environment.

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Review from David W (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault King's Lynn Residential Home at all. The staff are always helpful and can't do enough for you. I am well pleased with how my mum is being looked after.

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Review from Lawrence K (Resident) assisted by family/friend published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been happy and well looked after in my care home. I have no complaints and would certainly recommend it to anyone.

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Review from James F (Friend of Resident) published on 3 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited my friend at Kings Lynn Residential and have noticed some good improvements under the new ownership, particularly around how the home looks. There has been a lot of decorating and refurbishment taking place and it feels much nicer. Care staff are attentive and pleasant and the home
appears well run.

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Review from Daphne K (Wife of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my husband every day and always find that he is cared for as well as possible. The staff are always kind to him. I would not like to see him go into any other care home. Thank you for looking after him so well.

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Review from Kay S (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff, always available to take my father out shopping or for a walk if none of us can do it. Staff are always prepared to go that 'extra mile' to accommodate him. Good food and pleasant rooms/surroundings. Staff always cheerful.

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Review from Patricia S (Daughter of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has a very relaxed, welcoming atmosphere. The staff are highly recommended as they are always polite, kind, helpful and try to do their best for the residents. I would certainly recommend this care home to anyone.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Kings Lynn Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Kings Lynn Residential Home is calculated as follows: ( (157 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 189 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Lynn Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

Single en-suite


Awards / Recognitions (10)

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Meet the Team (1)

Jodi

Jodi Collins

Job Title: Registered Home Manager

Jodi is the dedicated home manager at King's Lynn care home.