Dorrington House (Dereham)

28 Quebec Road, Dereham NR19 2DR

9.7 73 Reviews

Funding & Fees Guide for Dorrington House (Dereham)

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £840 – £926
Self-Funded Residential Dementia Care £840 – £926
RESPITE Self-Funded Residential Care £840 – £926
RESPITE Self-Funded Residential Dementia Care £840 – £926

Threshold for Social Services support is £23,250.00 please e-mail steve@dorringtonhouse.com for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.

(these prices are only a guideline, please contact Dorrington House (Dereham) to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Susan R (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience

I cannot praise the staff at Dorrington House enough. Since Mum has been there, January 2020, she has nothing but thrived. When she arrived she was a very sick and frail woman. She now looks 15 years younger than her 89 years and her skin and hair look soft and healthy. She is a different woman to the

one who arrived. She has put on weight and smiles all the time. The staff take time to stimulate her mind and are always kind and helpful. They really do care.

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Review from Christine D (Wife of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience

I was really scared that my hubby had to go into a home, but I should not have worried! The staff are wonderful and really take care of our loved ones. I can't thank them enough for what they do for my husband, nothing is too much trouble. If I could give them the top rating, I would!

Reply from Steven Dorrington, Service Provider at Dorrington House (Dereham)

Thank you for your lovely words. We are all doing our best, please e-mail us anytime at steve@dorringtonhouse.com.

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Review from Margaret B (Sister-in-law of Resident) published on 1 February 2019
Submitted via Postal Card • Report

Overall Experience

Having current experience of visiting other care homes in the area, I realize, by comparison, how homely Dorrington House is. This generates a tolerant and happy atmosphere which may too be partly because of the free mixing of residents in their "normal" minds and those not so.
A visitor's toilet could

be an asset as some come from a distance.

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Review from Claire T (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience

My Mother has been a resident at Dorrington House (Dereham) for five months now and she is the most content that I have seen her for years. The staff are always courteous and helpful. They contact me promptly whenever there is a change in her condition and I know I can query anything at any time.

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Review from Richard D (Son of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience

My mother was resident in two other care homes from 2015 and after moving again to this current home in July 2015 we have been very pleased and satisfied with the care that she's received. The staff and management are always keen to discuss matters and take positive action in the welfare of my mother.

The food is of a good standard and they try their best to cater for all needs.

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Review from J C (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience

The staff are very caring. Nothing is too much trouble.

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Review from Nigel W (Nephew of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience

I am very happy with the help and support my aunt receives at Dorrington House. I see my aunt regularly and staff and management are always polite and helpful to me and kind and courteous to residents. My aunt who is nearly 92 frequently praises the staff saying "They are all very kind and patient"

as well as "I'm lucky to be here being so well looked after." Dorrington House does a wonderful job and excellent staff - resident relationships as any visit will attest.

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Review from Anthony S (Son of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience

As we looked at homes we soon realised that apart from the basics the attitude and amount of staff were the most important thing. We have never met a single staff member at Dorrington House who hasn't been polite, attentive and compassionate. The food is good. Most important for a blind lady they have

ensuite bathrooms so many homes don't have them! Vital for dignity.

Reply from Steve Dorrington, Service Provider at Dorrington House (Dereham)

Thank you for your support. Please e-mail us anytime steve@dorringtonhouse.com

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Review from Jan T (Daughter of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience

Mum is very happy at Dorrington House. My only concern is that on occasions items have gone missing from her room. She has also been on occasions wearing clothing that do not belong to her.
The food is excellent with a varied diet. She also is clean and has her regular bath/showers. Her clothing is

changed daily. Overall an excellent home which I would recommend.

Reply from Steve Dorrington, Service Provider at Dorrington House (Dereham)

Thank you for your support. Please e-mail us anytime steve@dorringtonhouse.com

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Review from Kevin W (Son of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience

Staff are friendly and considerate. Any concerns have always been addressed promptly.

Reply from Steve Dorrington, Service Provider at Dorrington House (Dereham)

Thank you for your support, please feel free to e-mail us anytime Steve & Lorraine Dorrington steve@dorringtonhouse.com

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Review from S B (Daughter of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience

Dorrington House is very friendly. My dad is very happy there and if my dad is happy so am I. They are very caring, food is very good.

Reply from Steve Dorrington, Service Provider at Dorrington House (Dereham)

Many thanks for your support. Please feel free to e-mail Steve & Lorraine anytime steve@dorringtonhouse.com

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Review from S P (Daughter of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience

All the staff are very caring, nothing is too much trouble. Whatever you ask them to do, they do it, they are always clean and tidy, the food is very good.

Just one thing and this is the only thing, the home could do with some fragrant sprays.

Reply from Steve Dorrington, Service provider at Dorrington House (Dereham)

Many thanks for your support. You can e-mail Steve and Lorraine anytime steve@dorringtonhouse.com

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Review from Roland L (Son of Resident) published on 24 September 2015
Submitted via Website • Report

Overall Experience

In view of how difficult I can see it is, to care for the people you have in your care along with regulations, staff issues (sickness, holiday, leaving etc) my wife and I can only say good things about the care my Father has received since joining your care home Dorrington House in Dereham. Considering

he has vascular dementia and is 89 years old but still very active, he is in a very happy place.

The staff are very helpful and happy and I have not found one yet with an attitude unacceptable in the position they hold. I could name many by name who have introduced themselves to us at various points and have been nothing but polite kind caring helpful and most times doing more than I would expect of them with A HAPPY NOTE IN THEIR VOICE.

As for the fabric of the building and cleanliness there are no faults, it never smells of anything awful, the place is cleaned and vacuumed more times than we do our own busy household. The gardens are pleasant and safe and away from wind AND VERY SECURE as the buildings surround them, a great design attribute from where I see it.

My experiences of care homes, to be fair, is limited, however, I never hear people crying out for hours on end whilst I am visiting, every one of the staff are attentive to all residents at all times regardless of what they have to do. As I have made comments before I do not need to remind you of some of the very lovely things we have enjoyed at Dorrington House along with members of your staff…. both male and female staff, there are no exceptions.

Please keep working hard to maintain the status quo in Dorrington House as it is hard. Do not be despondent when things go wrong, as they will, take them as a learning lesson or a reminder of what should be done. Please remember we are all fallible and not perfect, your staff I am sure do their best, it's up to you/us to keep them motivated to continue as they are. What lovely people you have there, you either made them like it, keep them like it or they are naturally like it. I think it’s a mixture of all those along with a pleasant working condition.

Be assured I would be contacting you if the above were not true to remedy any questions that we may have about care and my dear Dad.

Reply from Steve Dorrington, Service provider at Dorrington House (Dereham)

Many thanks for your kind words, please e-mail anytime myself or Lorraine if you have any concerns, thanks Steve & Lorraine Dorrington

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Dorrington House (Dereham)

Care Provided by Dorrington House (Dereham)

Good to Know

Funding & Fees Guide for Dorrington House (Dereham)

Facilities