The Elms

34 Elmgrove Road, Gorleston, Great Yarmouth NR31 7PP
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4 Reviews
  • The Elms, Great Yarmouth
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Care Provided by The Elms

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Elms Residential Care Home Ltd
  • Person in charge
  • Christine Morgan (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Elms

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £950
    • Self-Funded Residential Dementia Care £900 – £950
    • RESPITE Self-Funded Residential Care £900 – £950
    • RESPITE Self-Funded Residential Dementia Care £900 – £950
  • (these prices are only a guideline, please contact The Elms to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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The Elms Reviews (4)

Over all time The Elms has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
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Date Published

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4

Review from Glenda B (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are beyond grateful to all the staff at The Elms Care Home. My mum was a resident for just over three years, having had a diagnosis of dementia for nearly ten years. The care givers were always welcoming, nothing was ever too much trouble and always had time for a chat. Sadly, Mum passed away recently
and the staff were so kind and compassionate during this sad time. We will always have fond memories of this excellent care home.

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Review from Carly M (Granddaughter of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan moved into The Elms in December 2021 having been diagnosed with cancer and as a family, we felt that she needed 24hour care. We were amazed at how quickly Nan settled in, a testament to how welcoming the staff were and the level of care was excellent. Nothing was too much trouble and Nan thought
the world of the staff and vice versa. Nan's health deteriorated very quickly and the staff went out of their way to make sure we got to spend her last hours together, looking after us, as well as her. If I had to recommend a home to anyone, it would be The Elms. Everyone took the time and effort to chat and they were on the end of the phone, if we had any concerns. Keep up the good work. Thank you so much to the manager and the team for everything.

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Review from Sally H (Daughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only with The Elms for 2-weeks before he passed away, but I'm so very glad he came to here. They are really a home from home, and although I couldn't visit until the very end due to covid and lockdown, the manager and her team were always extremely helpful and friendly each day I rang. I
feel like my dad got tender care from them at a time when I was unable to give him it myself. And I must say, that at the very end, the manager went above and beyond, helping me to see my dad, and I will always be so very grateful for that. A special mention of thanks and gratitude goes to one lady who sat with my dad when he passed. Thank you for making a horrible time better.

Reply from Paul Godfrey, Director at The Elms

Thank you for your kind words. The team strive to do the best they can in what has been an extremely challenging year. They do what they do without seeking praise, so when it is received, it means a lot to them. Thank you.


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Review from Mandy G (Daughter of Resident) published on 17 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and the team have done a wonderful job of integrating my Mum into her new home. Everyone, residents and staff always make us feel welcome when visiting, whatever the time of day or night. Since being at The Elms my Mum's mental health has improved, this I am sure is due to the dedication
of the hard working staff and the relaxed, friendly, homely atmosphere of her new home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Elms

What types of Care is The Elms registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Elms provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Elms have?

There are 20 Single Rooms.

What are the Facilities & Services at The Elms?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Elms to the centre of Great Yarmouth?

2.7 mile(s) as the crow flies, distance by road may be significantly further.