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Fairland House has a Review Score of 9.5 (9.516) out of 10, based on 8 reviews in the last 2 years. Over all time Fairland House has 31 reviews.
Review from Elizabeth G (Daughter of Resident) published on 10 August 2016
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Review from Sandra M (Friend of Resident) published on 18 February 2016
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Review from Anne B (Daughter of Resident) published on 29 January 2016
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Review from Diana H (Granddaughter of Resident) published on 27 January 2016
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Review from Richard S (Son of Resident) published on 19 January 2016
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Review from Peter F (Nephew of Resident) published on 18 January 2016
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Review from Rachel F (Resident) published on 14 January 2016
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Review from A B (Daughter of Resident) published on 14 January 2016
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Review from M F (Daughter of Resident) published on 11 January 2016
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Review from P B (Son of Resident) published on 4 January 2016
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Review from Brian S (Friend of Resident) published on 29 October 2015
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The Review Score of 9.5 (9.516) out of 10 for Fairland House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.716 for Fairland House is calculated as follows: ( (70 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 95 Ratings = 4.716
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Fairland House is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jan 2024
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Job Title: Managing Director
Joined: 2017
Alongside her husband and founder of Ashley Care Group, Ashley George, Anna has overseen the smooth management of Ashley Care Group for 7+ years now.
Job Title: Deputy Manager
Joined: 2023
Marked by her joyous personality and unbelievably hardworking ethic in care, Kelly supports the daily management of the home.