Florence House

29/32 St Georges Street, Great Yarmouth NR30 2JX
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5 Reviews
  • Florence House, Great Yarmouth
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Care Provided by Florence House

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Bipolar/Manic Depression
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Amy Parker20 (Manager)
  • Admission Criteria
    • Local Council funding
    • Ages from 18 to 85
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 4

Funding & Fees Guide for Florence House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,299
    • RESPITE Self-Funded Residential Care £850 – £1,300
  • (these prices are only a guideline, please contact Florence House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at anytime.


  • Parking

  • there is no onsite parking however you are able to park in the street nearby.


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Florence House Reviews (5)

Over all time Florence House has 5 reviews.

Overall Experience

  • 1
  • 3
  • 1
  • 0
  • 0

Date Published

5
0
0
0
5

Review from J M (Friend of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Outstanding care and compassion shown to my friend and all the other residents during a very difficult time. Good activities offered to combat lockdown rules. Excellent, caring staff and well-organised manager, who was always available for a chat.

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Review from M E (Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During this difficult time, the staff have kept all the resident entertained and safe. The activities have been plentiful. The staff are extremely helpful and keeping us all comforted. They have kept our families up to date and had lots of phone calls.

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Review from J G (Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been here for 3 years and 2 months. I like my bedroom and another reason for being here is medication. My treatment by staff has been satisfactory. Old people's homes probably would not suit me, in case of fire I have been told staff would come to me that is what they are there for. Food varies
in quality, Florence House is always short-staffed at the moment. Fees are high but there are a lot of staff to be paid and central heating costs a lot.

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Review from H K (Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall satisfactory. Smoking situation frustrating. Overall, staff members very good.

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Review from Rosemary G (Sister of Resident) published on 3 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother moved to Florence House, about three years ago, where he was welcomed into a spacious room where he was able to accommodate his library. The meals are a big hit with my brother and visitors are made welcome with available tea or coffee.
The manager and staff have a genuine care and empathy
with the residents and have recently had an addition of a spaniel who is a big hit with the residents.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Florence House

What types of Care is Florence House registered for?

Older Person Care, Respite Care, Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Florence House provide?

Day Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Florence House have?

There are 27 Single Rooms.

What are the Facilities & Services at Florence House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Florence House to the centre of Great Yarmouth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.