Furze Hill House, North Walsham

Furze Hill House was opened in November 2007 as a purpose built Home for 40 older people. Most of the residents are from the local area and many continue to remain in touch with families, friends and the local community. It is located on the outskirts of the lovely and historic North Norfolk market town of North Walsham.

Furze Hill's mission is to provide care in a safe, secure and homely environment. The aim is to give quality care in a purpose built home, so that an individual’s physical, emotional and spiritual needs are met. Support is given to each resident whilst also encouraging their independence. Respecting individuals' privacy, wants and needs in an inclusive setting.

The ethos of the home is Christian and this is enhanced by having a Chaplain (ordained minister) as part of the team.

Special attention is paid to the needs of people living with dementia. Staff do all they can to help those living with dementia hold on to their cherished memories. Encouragement is given to residents to acquire new skills and interests as this will give a sense of purpose and quality of life, so as to maintain mental, physical and spiritual health and well being.

All the bedrooms are single and en-suite and have views of the gardens, the surrounding woods or across the open fields towards Happisburgh.

Outside, the home has pleasant gardens, patios, seating areas and an ‘all weather’ gazebo. There are some raised beds where residents can grow vegetables.

The Home employs an activities leader who compiles a programme of weekly activities. These include board games, puzzles, crafts, skittles, film shows, reminiscence, quizzes and gardening. Daily activities are posted on the Home’s notice board.

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Care Provided by Furze Hill House

Primary Care Categories
Dementia
No Medical Intervention
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 40 Service Users
Voluntary / Not for Profit Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia

Care Offered
Alzheimer's
Bariatric Care/Obesity
Cancer Care
Colitis & Crohn's Disease
Epilepsy
Head/Brain Injury
Hearing Impairment
Huntington's Disease
Korsakoff Syndrome
Multiple Sclerosis
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
End of Life Care
Own GP if required
Palliative Care

Good to Know

Group/Owner
The Salvation Army

Person in charge
Jodie Hemmings (Home Manager)

Local Authority / Social Services
Norfolk County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (40)
- Couples/Companion Rooms (0)
- Single Rooms with ensuite Wet Room (40)

Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2012
- Number of floors: 2

Funding & Fees Guide for Furze Hill House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care £1,169 – £1,169
- Self-Funded Residential Dementia Care £1,169 – £1,169
- RESPITE Self-Funded Residential Care £1,169 – £1,169
- RESPITE Self-Funded Residential Dementia Care £1,169 – £1,169
Fees cover all aspects of support for skills of daily living.
Hair dressing, Foot Health care and any items purchased from the in house shop are charged as extra.
(these prices are only a guideline, please contact Furze Hill House to find out the exact price for your requirements)

Facilities

Bar/Café
Close to Local shops
Gardens
Lift
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Residents Kitchenette
Smoking not permitted
Television point in own room
Wheelchair Access

Visiting
Welcome visitors any time of the day.
Family & friends able to come and have meals with their loved one at anytime

Parking
Parking is available on site. Including Disabled spaces

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Jodie Hemmings

Job Title: Home Manager

Joined: 2017

Jodie has worked in the Social Care sector, starting as a Care assistant at the age of 18. She has been employed by The Salvation Army since June 2017 in her current role.
Jodie has gained Social Care qualifications, skills and experience in the time that she has been working in the care sector, her highest qualification being a Level 5 Diploma in Leadership in Health and Social Care.
Jodie has experience in working with Older people, including those living with Dementia, People living with a Mental Health Condition and also People living with a learning disability.

Louise Cook

Job Title: Head of Care

Joined: 2022

Louise has a wealth of knowledge and experience in Adult social care, particularly in working in Older Peoples Services.

Deborah Dale

Job Title: Business and Facilities Manager

Joined: 2014

Debbie has worked at Furze Hill House for a number of years in a supervisory role. Debbie has gained further skills and knowledge around business management since being in her current role. Debbie has a passion for person-centred support of the residents, staff and related personnel.

Furze Hill House Reviews (42)

Total of 42, showing 41-42

9.7

Furze Hill House has a Review Score of 9.7 (9.735) out of 10, based on 17 reviews in the last 2 years. Over all time Furze Hill House has 42 reviews.

Order by:

Review from Sarah W (Daughter of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience

Mother seems very happy. Place is always clean and tidy. Mum joins in as much as able as she is blind, this sometimes is difficult. She enjoys quizzes and bus journeys out and singers/musicians. The carers are always kind and helpful. She mostly likes the food. The reason she sometimes does not is because

of nausea, not to do with the food.

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Friend of Resident) published on 25 January 2017
Submitted via Postal Card • Report

The home is light and airy. All the rooms are spacious and have a view over the gardens or countryside. The staff are kind and caring and take an interest in individuals. There are activities every afternoon for those who want to join in and trips out. A comfortable, happy and friendly home.

Reply from Aaron Bellward, Head of care at Furze Hill House

Thanks for such a lovely review!

Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Furze Hill House is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months: