Barchester Hickathrift House

217 Smeeth Road, Marshland St James, Wisbech PE14 8JB
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9.9 110 Reviews
  • Barchester Hickathrift House, Wisbech
Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential Care, Dementia Care and Pre-bookable respite stays for older individuals.

Communities at Hickathrift House are smaller with a family feel so residents' feel safe and comfortable. Care is focused on independence, dignity and choice. Dedication and high standards can be seen across the board at Hickathrift House: care, hospitality, house-keeping, administration and life enrichment for the home's residents and visitors alike.

Dementia Care is provided in Memory Lane at Hickathrift House and utilises a careful blend of skills and techniques developed by leading experts in the field of Dementia Care. Memory Lane incorporates bespoke design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Individuals living with Dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

The team would be delighted to welcome you at Hickathrift House anytime for a cup of tea and a chat - you are assured of a friendly and warm reception from all who live and work at this delightful home.

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Care Provided by Barchester Hickathrift House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula Melerski (General Manager)
  • Admission Criteria
    • An individual care needs assessment is always completed by our clinical team prior to any admission to Hickathrift House
    • Ages 50+
  • Room Information
    • Single Rooms (54)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Barchester Hickathrift House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,616

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hickathrift House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Hickathrift House anytime - the door is always open!


    Visitors are more than welcome to come along to the life enrichment programme of activities and join their loved ones as they participate too!


    Please do talk to the Activities Coordinators if wishing to join in on excursions on the home's Mini Bus and they will be happy to discuss this further.


  • Parking

  • When pulling into the home driveway - please follow the drive round to the right to find the standard parking spaces.


    Disabled parking is also available - please follow the drive round to the left into the Courtyard where visitors can park closer to the home entrance.


Barchester Hickathrift House Reviews (110)

Total of 110, showing 1-20
9.9

Barchester Hickathrift House has a Review Score of 9.9 (9.886) out of 10, based on 36 reviews in the last 2 years. Over all time Barchester Hickathrift House has 110 reviews.

Overall Experience

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Date Published

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Review from Sue S (Daughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the 1st day my dad entered Hickathrift, the staff picked him up, got him walking, talking, and eating properly again. Their care, encouragement and love for him was exceptional.
The various events and activities provided were so varied that everybody would feel included, including the relatives.
Dad had a busier social life than I did!
We will always remember the birthday party they threw for him and the whole family, they are fond memories to us all.
We miss visiting and seeing the staff as, at first, they were strangers, but we left them as friends, and were touched when so many attended dads funeral.
We can't recommend Hickathrift House enough, and we will be forever grateful to them for giving us another year with our dad/grandad/great grandad/great great grandad, brother and uncle.
Hickathrift has a special place in our hearts, and always will

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Hi , thank you so much for taking the time to leave a review and your kind works about Hickathrift and our staff which I will cascade to the whole team. It was our pleasure caring for your dad and getting to know you as a family. Kettle is always on if your passing , join us for a cuppa anytime


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Review from Joy T (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed into her new home environment and settled quickly. On visiting her the following day she was full of praise for the staff and commented on the lovely food served. She has now been there a week and is pleased that she will be able to attend chapel this week, all organised by activities
coordinator. A big THANK YOU

Reply from Paula Melerski, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave a review and your kind words which i will cascade to the team - It is our pleasure caring for your mum here at Hickathrift House.


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Review from Jane A (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's Christmas Day, and we are unable to visit Mum, but the excellent staff made it possible for us to video call each other.
A big thank you to everyone at work who has made her Christmas Day so special from cooking her roast dinner to all the entertainment being provided.

Reply from Jane Longstaff, On behalf of Hickathrift House at Barchester Hickathrift House

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gary R (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just entered her second spell of respite at Hickathrift. Every single staff member - manager, admin, care staff, cooks, maintenance has been welcoming and friendly and as a result, we have been very happy to leave Mum in their care. The indoor space is bright and feels very clean, in a homely
way; a testament to the great personal care residents receive and I should imagine, the effective laundry systems employed by the team. Well done to you all and thank you.

Reply from Jane Longstaff, On behalf of Hickathrift House at Barchester Hickathrift House

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Judy H (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care mum received at Barchester Hickathrift House. She was always happy and content. Nothing was too much trouble, making the last few months bearable both for her and her family.
Thank you so much.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and your kind words which I will cascade to the whole team. It was our pleasure caring for your mother at Hickathrift House.


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Review from Julie M (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had rehabilitation care. She was treated with kindness and the friendly staff were always obliging. The activities were well thought through and stimulating. The home was being refurbished to a high standard. There was a very pleasant garden area which we enjoyed sitting in. The room was spacious
and light and airy. Staff were very friendly and helpful. Meals seemed well thought out and with good choices. Tea and coffee making facilities were there for all to enjoy. There was always a warm welcome from reception staff.

Reply from Jane Longstaff, On behalf of Hickathrift House at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ali W (Niece of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently visited my uncle for a birthday party, which the staff organised for him. It was a truly lovely gathering. Not only were we all made very welcome but I could see the care and respect my uncle and all the other the other residents were treated with.
The staff were all friendly and accommodating,
despite it being an incredibly hot day!
What a lovely place to visit.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Davina B (Daughter of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we walked into Hickathrift to have a look around for potential respite/permanent care for Mum, I knew we had found the right place. The management and team are all without a doubt exceptional. Every little detail of the service user are taken into consideration for the maximisation of
their care, independence and dignity. Staff are always smiling, happy, welcoming and caring which impacts the residents in such a positive way. We're so happy that mum is happy and settled, it's simply the best! Thank you Team Hickathrift!

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to write this review and for your very kind words about our home which I will cascade to the whole team. Feedback is much appreciated and it is our pleasure to care for your mum here at Hickathrift.


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Review from Tessa B (Sister of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit frequently and on each occasion, the staff display such a kind and caring nature. The staff and management are superb. The facilities/activities are excellent and the catering is to a high standard. Well done to everyone.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Linda P (Daughter of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum wanted a way to celebrate the four generations of our family. Barchester Hickathrift House arranged for us to do a sensory art activity. We all left our handprints on canvas which were framed so we could all have a copy.
We all had a fun afternoon doing this activity and have a lovely keepsake
of the handprints. A huge thank you to Hickathrift and all the staff for organising this for us, they made this very special.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us this review and your kind words which I will cascade to the whole team. I am so pleased you are happy with your keepsake.


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Review from Brian P (Friend of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A group of us called at Barchester Hickathrift House to visit a very dear friend who is now in your permanent care. We were treated like royalty with the most marvellous "afternoon tea" in the morning, which would have been a credit to any top London hotel! Your staff are absolutely wonderful, totally
dedicated and caring. We were all extremely impressed and delighted that our friend is residing in such wonderful, loving and caring surroundings.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave this review and for your kind words which I will cascade to the whole team. I am so pleased your visit to our home was a positive experience.


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Review from Colin G (Friend of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a resident who has been a friend for thirty years. There were six of us who did a joint visit.
The home made us feel so welcome. They laid on tea, coffee, cakes and made up a table in a private area for us.
A lovely visit and the staff were excellent and went that extra mile to make it so
special for us.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from P C (Son of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank you for organising my father's reward celebration for 55 years of service for an international service organization. My father really enjoyed the event as did his fellow Lions. Your compassion and the delicious cakes were very much appreciated. Thank you for the care you and the wonderful
team at the care home provide for my father. Thank you from the family.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us this review and your kind words which I will cascade to the whole team. I am so pleased that you all enjoyed your father's celebration which we hosted at the home. It is a pleasure caring for your father at Hickathrift.


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Review from Julie Q (Friend of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear neighbour was in this home for six weeks for restbite. I found the home very friendly nothing was too much bother for any staff any requests were dealt with quickly. My neighbour did so many activities.. bingo puzzles Scrabble drawing baking garden and many trips out to the pub, cinema and garden
centre. Was amazing all the activities they did along with sing-alongs. Irish band. Music group day. The list goes on. He enjoyed his stay.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Carolyn M (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Booked in my mother for 2 weeks respite care, since returning, she has been very positive about the experience. A highlight for her was the trip into a local town, and she was enthusiastic about the activities in general. She also had high praise for the staff and the cleanliness of the home, and she
felt happy and secure in her room. I would have no hesitation in booking her for further respite care, and possibly in the longer term.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time in leaving us a review, I am so pleased your mother had a positive experience with us. Also thank you for your kind words which I will feedback to team Hickathrift. It was our pleasure caring for your mum during her stay and please don't hesitate to contact us if we can support in the future.


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Review from Dave H (Son of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently visited for my mum's birthday. The home had decorated a room for us to all have lunch together, laid the table, put on music, and served us lunch. They couldn't have done more to make it special. We also brought in our dog to see her and stayed for the quiz to make a great afternoon.

Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your kind words, we are very proud of our life enrichment team and all the care staff who support us. I will cascade your positive feedback to the whole team. I am so pleased your day was so special. Thank you again


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Review from George N (Husband of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is refreshing to find such a comprehensive list of activities for residents throughout the month.
Everyone is included and encouraged to enjoy the entertainment provided.
The opportunity to have lunch with their loved ones on Christmas Day was, although I was not able to take part, a very thoughtful
addition to the good time that residents had through the festive period.
Well done to all the staff who were there to make things run very smoothly.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your kind words, we are very proud of our life enrichment team and all the care staff who support us. I will cascade your positive feedback to the whole team. Thank you again.


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Review from Melanie W (Daughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only at Barchester Hickathrift House Care Home for three months as he was terminally ill with cancer. However, all the staff at the home made sure that he lived the last of his life to the full and with dignity, for that I will be eternally grateful.
Every member of staff truly cares
about the well-being of their residents and families.
The home is always beautifully clean and bright and my father was bathed and dressed always with compassion and care. He hated to be unclean and that never happened. I cannot thank everyone enough.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review at this sad time and thank you for your lovely, kind words which I will cascade to the whole team.
It was our pleasure caring for your dad at Hickathrift House and he will be dearly missed.


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Review from Gareth A (Son of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident for the last months of his life in this lovely care home. All the members of staff worked tirelessly to ensure that my dad was kept comfortable and happy until the end. He was looked after with great humility and friendship. My dad kept his dignity and humour due to this care.
A terrible situation was made bearable by the work of this organisation. My dad kept saying I like this hotel.
100% professional care, 100% compassion to the residents.
A million thanks, bless you all.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

During this sad time for you, thank you so much for taking the time to leave us a review and the lovely comments you have made about our care provision at Hickathrift House. It was our pleasure caring for your dad and getting to know you all. I will cascade your kind words to the whole team.
Thinking of you all.


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Review from Valerie C (Niece of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual I get a friendly welcome and an update on my aunt. Living some distance away it is not always easy to visit as regularly as I would like but I rest easy in knowing that my aunt is receiving the best care. She is not the easiest person to deal with but her carers are always upbeat and couldn't
manage her care better. They try to include her in activities wherever possible. Everyone works hard to make her as comfortable as possible. Very many thanks to all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Barchester Hickathrift House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Barchester Hickathrift House is calculated as follows: ( (382 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 429 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hickathrift House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (26)

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Meet the Team (10)

Paula

Paula Colman

Job Title: General Manager

Joined: 2015

Hello, my name is Paula and I am proud to be General Manager at Hickathrift House. I joined Barchester in 2015 and my background is actually in Nursing.


As an experienced home manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about our residents being safe, making them happy and enabling them to lead fully enriched lives whilst constantly receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and as Hickathrift House is their home they have the right to choose what goes on here!


I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Hickathrift House are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


I look forward to welcoming you to Hickathrift House very soon!


Barrie

Barrie

Job Title: Resident Ambassador

Joined: 2021

Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with the staff and residents here. I became the resident advocate for Hickathrift House in March 2022.


I like to help residents express their views and be a friendly ear when they need it. Should there be any areas of our life here that anyone would like to discuss or suggest, such as nutrition, activities or cleanliness, please contact me and I shall bring it to your attention at the next Residents' Meeting?


Sarag

Sarag Sage

Job Title: Deputy Manager

Joined: 2012

Hello, my name is Sarah and I am Deputy Manager at Hickathrift House.


I started my role at Hickathrift as a night carer in 2011, and have worked my way up through the roles since this time such as senior carer, Night Manager and now Deputy Manager at the end of November 2022.


I am very passionate about my job and love to know that every day I come into work I try my best to impact positively the resident's well-being. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly as well as mine. I am enjoying getting to know the families and friends which working 11 years on nights you can miss.


I am extremely dedicated to ensuring the best for all of our residents in all aspects of their care, and with the excellent support from all of the staff here at Hickathrift, it doesn’t feel like a job at all.


Tracey

Tracey Hills

Job Title: Administrator

Joined: 1996

Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and advising them where I can.


I have been part of the team at Hickathrift House for 26 years covering different job roles including Deputy Manager. I would like to think that I am a friendly and approachable person and look forward to meeting you when you visit our home very soon!


Kanita

Kanita Oakey-Kierman

Job Title: Administrator

Joined: 1995

Hello, my name is Kanita Oakey-Kierman and I have been part of the Administration Team here at Hickathrift House for the past 12 years.


I have worked at Hickathrift for over 27 years. During this time, I have been a Care Assistant and Senior Care Assistant - once I had my children, I changed to the Administration role which I really do enjoy.


I am here to ensure that our residents and their families are fully supported and it is a real pleasure to meet and greet all of the visitors and guests to our lovely home.


Having been at Hickathrift House for such a long time, I feel very attached to it and all of the home's community friends that have been made over the years too!


Kat

Kat Colangelo

Job Title: Activities Lead

Joined: 2021

Hello, my name is Kat and I am the Activities Lead at Hickathrift House.


Since 2017, I have been working in the field of well-being and I am passionate and enthusiastic about enriching all of our residents' quality of life.


As the Activities Lead at Hickathrift House, my focus is learning about each of our resident's likes and dislikes and supporting them to remain receptive and active in addition to supporting them to engage with our local community friends.


I organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities ensuring that there is something for everyone - from Wine and Cheese events, excursions on our home Mini Bus as well as individual bespoke person-centred activities.


Chantelle

Chantelle Codona

Job Title: Head Housekeeper

Joined: 2015

Hello, my name is Chantelle and I am the Head Housekeeper here at Hickathrfift House.


The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.


I love getting to know our residents, and their families and enjoy listening to all their amazing stories too! This is their home and it is an absolute pleasure to work in it.


Gerry

Gerry Horobin

Job Title: Head of Maintenance

Joined: 2012

Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.


I started as the Gardener and have always assisted with maintaining the home - becoming the Head of Maintenance here in 2022.


I am responsible for all aspects of our home maintenance and Health and Safety at Hickathrift House whilst ensuring our residents' home is just how they want them.


Kerry

Kerry Ann

Job Title: Head of Residential Community

Joined: 2018

Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.


I joined Hickathrift House in 2018 as a Senior Care Assistant and then became the Head of the community in 2020.


During my career, I have gained my NVQ 2 and 3 in Health and Social care for adults and firmly believe the care I give to our residents should be the same as if they were my own family.


I like to make myself approachable to all our staff, residents, and their families. There really is no place I would rather be and I love working alongside the team here at Hickathrift House.


Ann

Ann Johnson

Job Title: Home Hairdresser

Joined: 2015

Hello, my name is Ann and I am the home Hairdresser here at Hickathrift House.


I am a fully qualified local hairdresser with years of experience in salon and mobile hairdressing.


I fully understand the varied needs of individual residents and know the importance of how the trip to the salon can make someone feel. Whether it is a Trim, Perm or Blow-Dry, I am in the home salon every Thursday and look very much forward to meeting you!


Frequently Asked Questions about Barchester Hickathrift House

What types of Care is Barchester Hickathrift House registered for?

Older Person Care, Dementia, Respite Care, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Hickathrift House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barchester Hickathrift House have?

There are 54 Single Rooms.

What are the Facilities & Services at Barchester Hickathrift House?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Hickathrift House to the centre of Wisbech?

4.0 mile(s) as the crow flies, distance by road may be significantly further.