Barchester Hickathrift House

217 Smeeth Road, Marshland St James, Wisbech PE14 8JB
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9.9 110 Reviews
  • Barchester Hickathrift House, Wisbech
Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential Care, Dementia Care and Pre-bookable respite stays for older individuals.

Communities at Hickathrift House are smaller with a family feel so residents' feel safe and comfortable. Care is focused on independence, dignity and choice. Dedication and high standards can be seen across the board at Hickathrift House: care, hospitality, house-keeping, administration and life enrichment for the home's residents and visitors alike.

Dementia Care is provided in Memory Lane at Hickathrift House and utilises a careful blend of skills and techniques developed by leading experts in the field of Dementia Care. Memory Lane incorporates bespoke design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Individuals living with Dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

The team would be delighted to welcome you at Hickathrift House anytime for a cup of tea and a chat - you are assured of a friendly and warm reception from all who live and work at this delightful home.

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Care Provided by Barchester Hickathrift House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula Melerski (General Manager)
  • Admission Criteria
    • An individual care needs assessment is always completed by our clinical team prior to any admission to Hickathrift House
    • Ages 50+
  • Room Information
    • Single Rooms (54)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Barchester Hickathrift House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,616

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hickathrift House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Hickathrift House anytime - the door is always open!


    Visitors are more than welcome to come along to the life enrichment programme of activities and join their loved ones as they participate too!


    Please do talk to the Activities Coordinators if wishing to join in on excursions on the home's Mini Bus and they will be happy to discuss this further.


  • Parking

  • When pulling into the home driveway - please follow the drive round to the right to find the standard parking spaces.


    Disabled parking is also available - please follow the drive round to the left into the Courtyard where visitors can park closer to the home entrance.


Barchester Hickathrift House Reviews (110)

Total of 110, showing 21-40
9.9

Barchester Hickathrift House has a Review Score of 9.9 (9.885) out of 10, based on 35 reviews in the last 2 years. Over all time Barchester Hickathrift House has 110 reviews.

Overall Experience

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Review from Derek G (Respite Resident) assisted by family/friend published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Barchester Hickathrift House was very satisfactory. The staff was caring and nothing was too much trouble for them. Food was lovely and chef always offered an alternative. I particularly enjoyed the day out at the zoo.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review and your positive feedback which I will cascade to all the team. We hope to welcome you in the future for another respite stay at Hickathrift.


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Review from Mark G (Son of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family wanted to send our personal thanks to everyone for looking after Dad so well during his recent respite stay with you at Barchester Hickathrift House Care Home and would like to pass on our personal thanks to all the staff.
We applaud how hard you all work in all departments and behind the
scenes that results in the team working closely together providing a five-star service, well done to you all.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review and your kind words which I will cascade to the whole team. I am so pleased your dad enjoyed his respite stay with us at Hickathrift and don't hesitate to contact us if we can support in the future.


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Review from Taylor-Anne S (Granddaughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad seems happy and I am pleased to hear of all activities he has been included in, especially when he got to go back fishing and family events. All the staff are very friendly and the food looks very good. Only thing I would say is the room could do with an upgrade.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from B B (Sister-in-law of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely welcome on arrival. The food for the BBQ was exceptional. Beautifully presented and tasted even better. The entertainment was so good. Great voices and interaction with the residents. Even the weather held out. Overall, it was a brilliant afternoon.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Laurie W (Grandson of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been coming most weekends to visit my grandad as he has recently come to Hickathrift. Very impressed at the amount of activities and support he receives every day. The food choices are always different and delicious, having been invited to a roast dinner in June. Every carer I have met has always
been happy and chatty. It's nice to see a smile back on my grandad's face. Thanks to all the staff at Hickathrift - keep up the great work.

Reply from Kat Colangelo, Activities Lead at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review. Feedback is always very much appreciated, and your kind words will cascade to the whole team. It is a pleasure to create these events for you and your grandad to enjoy together.


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Review from Sam P (Granddaughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely afternoon at the Hickathtift family and friends BBQ. The food was lovely, good choice, and the entertainment was good. Lovely to see the residents happy and joining in.

Reply from Kat Colangelo, Activities Lead at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review. Feedback is always very much appreciated, and your kind words will cascade to the whole team. It is really a pleasure to create these events for the whole family to enjoy, and thank you for attending.


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Review from Melanie S (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased Dad is being well cared for. Staff are always helpful and pleasant. Lots of activities going on every day.
Dad always looks clean and tidy.
Dayroom is always clean and happy atmosphere.
On the whole a very good care home, and I am pleased Dad seems happy and content here.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your kind words. I will feed them back to the team. It is our pleasure caring for Dad here at Hickathrift.


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Review from Barrie B (Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a resident now for 2 years and since the new year as the Resident Ambassador I have learnt a considerable amount about the way care homes are run. I feel that the home I am in is managed superbly and most of all the resident's needs are catered for. One example of this was on our Father's
Day lunch when resident families were invited to lunch with their family residents. The activity team decorated the dining room and after a truly splendid meal organised the entertainment that followed guests were invited to stay and a wonderful time was had by all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.


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Review from Tracy B (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad are both at Hickathrift House and I visited them for Father's Day. It was a lovely occasion as we sat in the restaurant area with them and after there was a duo playing music. It was so wonderful to see everyone singing along and dancing. This is the first time I had attended a function
and it was extremely well organised. It was wonderful to spend quality time with my parents in lovely surroundings and see them so happy. Thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S P (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We continue to be in awe at the level of care and service offered by Hickathrift. Staff go above and beyond to create family, fun and love-filled atmosphere. So grateful for everything they do!

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review. Feedback is always very much appreciated and your kind words will cascade to the whole team. It is really a pleasure caring for your mum at Hickathrift.


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Review from Kerry C (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Hickathrift House since March this year. I have been impressed from day one with the care and understanding given to him. Nothing is too much trouble, organising a special activity for him as they knew he had a particular interest. He is always being encouraged to participate in
the many activities both in-house and further afield. The staff are always friendly and welcoming when I visit, you are never made to feel you are in the way. There is never a dull moment, always something going on so residents are never bored or just left sitting with no interaction, this was very important for me to know Dad would have stimulation and people to chat to. I feel very lucky that Dad has a place here, I know he is well cared for and safe and that his wishes and needs are being listened to.
A big thank you to all the staff for your hard work and dedication and for making my dads later years happy and comfortable.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave a review and for your kind words, which I will cascade to the whole team. It is our pleasure to care for your dad here at Hickathrift House.


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Review from S B (Daughter-in-law of Resident) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to express our gratitude again to the manager and her team at Hickathrift, for their exceptional care and compassion provided to my mother-in-law.
Everyone there goes above and beyond to ensure the well-being and happiness of all residents and one aspect that truly sets the team apart
is their dedication to organising regular outings and organising activities. As well as providing a change of scenery for residents they offer opportunities for social interaction and engagement. They are thoughtfully planned, take into consideration each resident's interests and needs and bring my mother-in-law immense joy.
Each Hickathrift carer deserves the utmost praise for their unwavering commitment towards the residents. The smiles on my mother-in-law’s face in the photos posted on social media show just how loving and caring they are towards her. Thank you.

Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us this review and for your lovely kind words about myself and the team. Feedback is so much appreciated and I will ensure this review is cascaded to the whole team. It is our pleasure to care for your mother-in-law at Hickathrift House.


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Review from Susan B (Daughter of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hickathrift House goes above and beyond with their care and nothing is too much trouble. My dad was a fisherman and although only been in the home for a short time a trip to a fishing lake was arranged by the activities lady and Dad spent an enjoyable afternoon reminiscing about his fishing. Also, he
went on a trip where he had worked and told everyone all his 'stories'. Dad is happy and contented and praises the caseworkers and the care he receives and although he has dementia he enjoys a laugh and a joke with staff and other residents.

Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us this review and your kind words which I will cascade to the whole team. It is our pleasure for caring for Dad at Hickathrift.


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Review from Kate C (Niece of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has dementia/Alzheimers and can be extremely difficult and volatile but all the wonderful people at Hickathrift keep her calm and happy. They have worked miracles. Her son has been her carer for 20 years and I have helped him for the past 10 years. After a long hospital stay, we can no longer
care for her as she needs to be. Hickathrift is wonderful, it is a paradise of care and love.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review. Such kind words, which I will cascade to the whole team. It is our pleasure caring for your aunt at Hickathrift.


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Review from Christine C (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is approaching his fourth year at Hickathrift House. We constantly consider ourselves fortunate to have found such a wonderful place. All of the team give Dad such constant care and have become like a family to both Dad and us his loved ones. There is always a warm welcome at Hickathrift and
a real family atmosphere. The staff so often give up their free time to assist with all the fantastic trips and experiences the activities
team organise and they all enjoy their enriched times together.
I get great joy in joining in with their many themed party afternoons and seeing Dad and his friends smiling faces, all having such a happy time.
So a big heartfelt thank you to all the staff for their tireless care.
We are truly blessed to have you all.

Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review and for the amazing lovely comments you have made which I will cascade to the whole team. It is truly our pleasure caring for your dad at Hickathrift and having you join in so many events with us.


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Review from M Y (Daughter of Resident) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We needed respite for my mother and from the reviews decided on Hickathrift House. The staff were very helpful and informative so it reassured us that Mum would be in good hands. The home is very well presented, and her room was lovely and practical. All the staff are friendly and caring, making time
for everyone. I enjoyed seeing their social media page for updates on the daily activities and knew Mum was having a nice time there. Definitely recommend it and would use it again if needed.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from T G (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experince with this home is very good. They are very friendly and give the best care to everyone. Could not wish for my loved one to be here; they are very welcoming. Thank you all.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave a review and for your kind words which I will cascade to the whole team. It really is our pleasure caring for your loved one here at Hickathrift


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Review from G T (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hickathrift House is an exemplary care home. Members of staff are very approachable and have a good relationship with residents. Mum particularly enjoys the activities and outings, which are brilliantly organised and (in my mother's words) make her 'feel human again'. Activities include talks (virtual
and real-life), virtual tours of interesting places, yoga, cooking, gardening, mobile library visits, live music, craft, cooking... but best of all is residents' access to the community, with regular visits to craft and reading groups locally (not to mention the odd trip out to the pub or garden centre!). There are also visits from dogs and toddlers, snakes and reindeer!
I am more than pleased we found Hickathrift, as it provides mum with a caring, clean, secure home with plenty to keep her occupied (and her brain ticking over!) I can't praise it highly enough.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hickathrift House

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Polly R (Daughter of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad recently celebrated their Golden Wedding Anniversary. We were able to use the snug room for the celebration with family and friends attending. a member of staff offered to decorate the room for the occasion and it looked amazing! Far exceeding our expectations. We all had a wonderful time
and the staff member could not have done more to make the afternoon go perfectly. Thank you.
Mum and Dad are so happy at Hickathrift. We are content and happy knowing that they are being given the best care and being looked after perfectly. All the family are incredibly grateful for all you do.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time in leaving this lovely review and kind words. It is our pleasure at Hickathrift House to support with such special celebrations and caring for your parents. I will share this review with the whole team.


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Review from Judith P (Wife of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband enjoyed his first respite for one week. The staff were really friendly and caring. His room was a lovely, light and sunny one with plenty of space to move around. There were lots of activities going on throughout the week, and he won't be hesitant to have another respite to give me, (my husband's
full-time carer) a break.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for your amazing review about our team, the care your husband received and the activities that he experienced during his stay with us at Hickathrift House. It really does mean so much to all of us, and I will be sure to share this with the team. Thank you once again for your lovely feedback and kind words.


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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Barchester Hickathrift House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Barchester Hickathrift House is calculated as follows: ( (371 Excellents x 5) + (44 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 417 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hickathrift House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (26)

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Meet the Team (10)

Paula

Paula Colman

Job Title: General Manager

Joined: 2015

Hello, my name is Paula and I am proud to be General Manager at Hickathrift House. I joined Barchester in 2015 and my background is actually in Nursing.


As an experienced home manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about our residents being safe, making them happy and enabling them to lead fully enriched lives whilst constantly receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and as Hickathrift House is their home they have the right to choose what goes on here!


I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Hickathrift House are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


I look forward to welcoming you to Hickathrift House very soon!


Barrie

Barrie

Job Title: Resident Ambassador

Joined: 2021

Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with the staff and residents here. I became the resident advocate for Hickathrift House in March 2022.


I like to help residents express their views and be a friendly ear when they need it. Should there be any areas of our life here that anyone would like to discuss or suggest, such as nutrition, activities or cleanliness, please contact me and I shall bring it to your attention at the next Residents' Meeting?


Sarag

Sarag Sage

Job Title: Deputy Manager

Joined: 2012

Hello, my name is Sarah and I am Deputy Manager at Hickathrift House.


I started my role at Hickathrift as a night carer in 2011, and have worked my way up through the roles since this time such as senior carer, Night Manager and now Deputy Manager at the end of November 2022.


I am very passionate about my job and love to know that every day I come into work I try my best to impact positively the resident's well-being. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly as well as mine. I am enjoying getting to know the families and friends which working 11 years on nights you can miss.


I am extremely dedicated to ensuring the best for all of our residents in all aspects of their care, and with the excellent support from all of the staff here at Hickathrift, it doesn’t feel like a job at all.


Tracey

Tracey Hills

Job Title: Administrator

Joined: 1996

Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and advising them where I can.


I have been part of the team at Hickathrift House for 26 years covering different job roles including Deputy Manager. I would like to think that I am a friendly and approachable person and look forward to meeting you when you visit our home very soon!


Kanita

Kanita Oakey-Kierman

Job Title: Administrator

Joined: 1995

Hello, my name is Kanita Oakey-Kierman and I have been part of the Administration Team here at Hickathrift House for the past 12 years.


I have worked at Hickathrift for over 27 years. During this time, I have been a Care Assistant and Senior Care Assistant - once I had my children, I changed to the Administration role which I really do enjoy.


I am here to ensure that our residents and their families are fully supported and it is a real pleasure to meet and greet all of the visitors and guests to our lovely home.


Having been at Hickathrift House for such a long time, I feel very attached to it and all of the home's community friends that have been made over the years too!


Kat

Kat Colangelo

Job Title: Activities Lead

Joined: 2021

Hello, my name is Kat and I am the Activities Lead at Hickathrift House.


Since 2017, I have been working in the field of well-being and I am passionate and enthusiastic about enriching all of our residents' quality of life.


As the Activities Lead at Hickathrift House, my focus is learning about each of our resident's likes and dislikes and supporting them to remain receptive and active in addition to supporting them to engage with our local community friends.


I organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities ensuring that there is something for everyone - from Wine and Cheese events, excursions on our home Mini Bus as well as individual bespoke person-centred activities.


Chantelle

Chantelle Codona

Job Title: Head Housekeeper

Joined: 2015

Hello, my name is Chantelle and I am the Head Housekeeper here at Hickathrfift House.


The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.


I love getting to know our residents, and their families and enjoy listening to all their amazing stories too! This is their home and it is an absolute pleasure to work in it.


Gerry

Gerry Horobin

Job Title: Head of Maintenance

Joined: 2012

Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.


I started as the Gardener and have always assisted with maintaining the home - becoming the Head of Maintenance here in 2022.


I am responsible for all aspects of our home maintenance and Health and Safety at Hickathrift House whilst ensuring our residents' home is just how they want them.


Kerry

Kerry Ann

Job Title: Head of Residential Community

Joined: 2018

Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.


I joined Hickathrift House in 2018 as a Senior Care Assistant and then became the Head of the community in 2020.


During my career, I have gained my NVQ 2 and 3 in Health and Social care for adults and firmly believe the care I give to our residents should be the same as if they were my own family.


I like to make myself approachable to all our staff, residents, and their families. There really is no place I would rather be and I love working alongside the team here at Hickathrift House.


Ann

Ann Johnson

Job Title: Home Hairdresser

Joined: 2015

Hello, my name is Ann and I am the home Hairdresser here at Hickathrift House.


I am a fully qualified local hairdresser with years of experience in salon and mobile hairdressing.


I fully understand the varied needs of individual residents and know the importance of how the trip to the salon can make someone feel. Whether it is a Trim, Perm or Blow-Dry, I am in the home salon every Thursday and look very much forward to meeting you!