Barchester Hickathrift House

217 Smeeth Road, Marshland St James, Wisbech PE14 8JB
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9.9 110 Reviews
  • Barchester Hickathrift House, Wisbech
Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential Care, Dementia Care and Pre-bookable respite stays for older individuals.

Communities at Hickathrift House are smaller with a family feel so residents' feel safe and comfortable. Care is focused on independence, dignity and choice. Dedication and high standards can be seen across the board at Hickathrift House: care, hospitality, house-keeping, administration and life enrichment for the home's residents and visitors alike.

Dementia Care is provided in Memory Lane at Hickathrift House and utilises a careful blend of skills and techniques developed by leading experts in the field of Dementia Care. Memory Lane incorporates bespoke design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Individuals living with Dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

The team would be delighted to welcome you at Hickathrift House anytime for a cup of tea and a chat - you are assured of a friendly and warm reception from all who live and work at this delightful home.

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Care Provided by Barchester Hickathrift House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula Melerski (General Manager)
  • Admission Criteria
    • An individual care needs assessment is always completed by our clinical team prior to any admission to Hickathrift House
    • Ages 50+
  • Room Information
    • Single Rooms (54)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Barchester Hickathrift House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,616

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hickathrift House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Hickathrift House anytime - the door is always open!


    Visitors are more than welcome to come along to the life enrichment programme of activities and join their loved ones as they participate too!


    Please do talk to the Activities Coordinators if wishing to join in on excursions on the home's Mini Bus and they will be happy to discuss this further.


  • Parking

  • When pulling into the home driveway - please follow the drive round to the right to find the standard parking spaces.


    Disabled parking is also available - please follow the drive round to the left into the Courtyard where visitors can park closer to the home entrance.


Barchester Hickathrift House Reviews (110)

Total of 110, showing 41-60
9.9

Barchester Hickathrift House has a Review Score of 9.9 (9.885) out of 10, based on 35 reviews in the last 2 years. Over all time Barchester Hickathrift House has 110 reviews.

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Review from Sally C (Daughter of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like to say a big thank you to all the staff, for making Mum's first birthday at Hickathrift House, so special. She had a fabulous day with cake, cards and presents from staff. Mum has settled really well into the home and that's all down to the care from the staff that she has received. The entertainment
that is provided for residents is amazing, with something going on mornings and afternoons. Mum really enjoys the sing-alongside, but has really embraced everything that's on offer. The food is amazing and the home is always clean and tidy. The staff are in regular contact and are always available should you need them. I was really apprehensive about the decision to place Mum in a home, but now I have peace of mind that she is well cared for in a safe environment. Thanks to you all.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for your exceptionally kind words about our home and the team and the care that your mum receives here at Hickathrift House. Absolutely delighted to hear that she thoroughly enjoyed her birthday and your feedback really does mean so much! I will be sure to share it with all of the team.


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Review from R C (Son of Resident) published on 13 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother appreciates the activities run by the staff and appreciates the effort in organising these for her. She has talked about simple craft activities. She especially enjoys trips out and the company of the other residents.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to share your feedback with us here at Hickathrift House. We are delighted to hear that your Mum enjoys our activities and the excursions on our home Mini Bus too! If there is anything that we can do to make your Mother's stay even better please do not hesitate to let the team and myself know - my door is always open and it is always lovely to speak on the phone.


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Review from Diane B (Friend of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seeing our photo on the front of the July newsletter reminds us of the happy barbecue afternoon we spent at Barchester Hickathrift House in July. We chatted with residents, other relatives and staff, enjoying the hospitality, the games and the fun. We have come to expect a warm welcome at all times
at Hickathrift House and are always reassured by the caring and cheerful environment.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review and your kind words which I will cascade to the whole team. I am pleased you enjoyed the family and friends event; we are looking into arranging more such events at Hickathrift in the future.


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Review from G G (Daughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled into his new home now, having lived in his previous house for 70 years. Both he and the family are happy with the friendly and caring staff. His surroundings are pleasant and comfortable. The entertainment team try hard to make things interesting and fun, and my father's recent
birthday was made very special for him.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us a review and your very kind words, which I will cascade to the whole team. It is our pleasure to care for your father here at Hickathrift, and I am so pleased he enjoyed his birthday celebrations.


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Review from R A (Daughter of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a not-so-great experience at a different home, I was really apprehensive about dad having another respite week but I need not have worried. The time invested in finding out dad's needs, likes and dislikes meant he had a very enjoyable stay and even joined in activities. The communication is
great. "Dad's First day” email, with pictures, was lovely and prior to his next visit the activities coordinator has made contact to see if he wants to book on to any arranged excursions. Dad received excellent care during his stay at Hickathrift.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your kind words which I will feedback to the team. It is our pleasure to care for your dad here at Hickathrift during his respite stays.


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Review from Sara P (Daughter of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum is always getting involved in the lovely activities and most recently enjoyed her 90th Birthday celebrations. The team made it a really special weekend for her and us as a family. The staff are so kind to Mum and she is well looked after.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your kind words which I will cascade to the whole team. It was our pleasure to support mum's special birthday celebrations.


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Review from Tracy I (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Dad came to live with us in 2019, I knew I was fulfilling his wishes, but as his social interaction diminished, we became concerned that whilst we worked, his life consisted of a chair, newspaper and TV. Then I found Hickathrift. Not a care home to him; it’s a club with hotel rooms, where he’s
delighted to go for respite breaks, social interaction, stimulation, engagement and more independence than I allow him at home. There are such noticeable differences in his behaviours. At home, it’s shut-eye most of the time at Hickathrift, he’s the life and soul, laughing, singing, flirting with the ladies and a totally happy chappy! So, I wonder, is home the best place for him to be? Hickathrift is an establishment, the same as the next along the road, but the staff under amazing leadership, truly bring out the best in people. When I see Dad there, I see the man I guess he was behind his daughters’ eyes; Hickathrift allows him to be the man he was and I, to be his daughter.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to leave us this review, and thank you so much for your kind words which I will cascade to the team. It is our pleasure to care for your dad during his visits to Hickathrift 'his hotel'.


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Review from Patsy S (Daughter of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living in Australia and having a father with limited communication and mobility skills I found it difficult to keep connected to my dad. I received newsletters but not personal updates unless requested. However, I found the activities coordinator on the Facebook messenger who helped me supply details
of dad's life photos and in return they have helped me deliver birthday gifts photos of special days and a much more personal connection. I can message anytime to send my father a message and this has meant so much to me. As far as care the staff understand my father's preferences and adapted care to suit him. He was heartbroken after losing my mother but the care at Hickathrift has been amazing. Thank you all, especially the activities coordinator from a grateful daughter.

Reply from Kat Colangelo, Activities Lead at Barchester Hickathrift House

Thank you for your time in leaving us a review; we really appreciate it. It is a pleasure creating an activities program for your dad here at Hickathrift. I really value your input and enjoy sending you and other families photographs of their respective loved ones. I will cascade your review to the whole team. It is our pleasure caring for your dad here at Hickathrift House.


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Review from Beverley M (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After many years living alone, it took Dad a couple of days to adapt, but after that, he found the company and help at hand more than friendly. He's asked to go back for respite again as he enjoyed the food! Not having dementia means he was able to interact with the staff and enjoy the chats. He certainly
looked very well after his week in respite. His only criticism as he always wanted another cup of tea! But he loves his cuppas!

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time in leaving us a review; it is a pleasure caring for your dad here at Hickathrift and will cascade this to the whole team. We will ensure during his next stay there will be plentiful cups of tea!


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Review from M P (Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. Food is good.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review, I am pleased you are happy here at Hickathrfit and will cascade your feedback to the team.


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Review from C P (Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm happy here, I've made good friends and we do lots together.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for the time to write us a review, I am pleased you are happy at Hickathrift and will cascade your feedback to the team.


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Review from B P (Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good and carers are very good. Clean everywhere.

Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you for taking the time to leave a review, we are pleased you are happy at Hickathrift and I will cascade your feedback to the whole team.


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Review from C P (Daughter of Resident) published on 23 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was admitted to Hickathrift House following a brief but traumatic stay in hospital. His mobility and health had deteriorated, but within a few days of being cared for at Hickathrift House, he had made a dramatic improvement. Without exception, the staff work tirelessly to provide a happy
and safe environment. Nothin at all is too much trouble for them. The amazing care and support that our dad has received has enabled him to return home. We will always be grateful to the Hickathrift House for the enormous part they played in his recovery.

Reply from Paula Colman, Acting General Manager at Barchester Hickathrift House

Thank you for taking the time to leave a review and your kind words which I will cascade to the whole team, it was a pleasure looking after your dad here at Hickathrift House and don't hesitate to let us know if we can support him anytime in the future.


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Review from Jane B (Respite Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I was only a resident for a short period, I was extremely impressed by the staff. All those with whom I had contact were kind, caring people. Although extremely busy at all times, everyone found the time to stop and talk to other residents, many of them with problems of communication. A small
event ' cowboy party' had been organized and most of the residents were able to attend this outside event. Appropriate music was provided, and staff members were suitably attired for the event encouraged the residents to join in with the dancing and singing. It was amazing how many joined in. Even many of the severely disabled were clearly enjoying the event, often with the help of members of staff. I cannot speak too highly of all the members of staff at Hickathrift. Their care and devotion were outstanding, and I thank them for the help received during my stay there. As for the Manager who has a very demanding situation and therefore must be congratulated for her efficiency.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave a review and your kind words which I will cascade to all the team. It was our pleasure having you stay with us at Hickathrift and please do not hesitate to contact us if we can support you in the future. I am sorry to see that the food and drink wasn't completely to your liking, we appreciate any feedback on how this can be improved.


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Review from Anthony M (Son of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After almost two years of caring for Dad in our home, my wife and I were in much need of a respite break. We had no hesitation in placing Dad in Hickathrift's capable hands (Dad had two brief stays there back in 2018).
Dad has been treated with great respect and dignity. He has been enabled to settle
in and be listed to and feel part of the community at the home.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to write a review and your kind words which I will cascade to the whole team, we would be happy to support and care for Dad anytime here at Hickathrift.


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Review from Michele H (Daughter of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If it wasn't for the manager stepping in and pretty much took charge with the hospital my mum was in, she was able to get her released to Hickathrift. I honestly don't think my mum would still be alive and that goes for all the team that have and are caring for my mum couldn't wish for a better place
for my mum.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you so much for taking the time to write us this review and for the kind words which I will cascade to the team. It was my pleasure to support as it also is to care for Mum here at Hickathrift.


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Review from A P (Husband of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my wife receives is excellent. The staff are never less than professional, kind and are often more.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time in leaving us a review and feedback and I will cascade to the team. It is really our pleasure to care for your wife here at Hickathrift House.
I am sorry to see that you feel our food is not to standard, we are proud of our chefs here at Hickathrift who provide a varied meal selection and accommodate for modified dietary needs also, I would be more than happy to discuss this further should you wish to contact myself.


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Review from M M (Niece of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunty has been a resident for over a year - most of this time has been during lockdown. Under Government guidance visiting was unable to take place - now it's gradually being reintroduced the family have been very happy with how this has been managed particularly from a safety aspect. Well done.
I always find my aunty to be contented. I couldn't ask for more. The staff are always helpful and I have actually recommended to others.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for taking the time to leave us a review and for your positive feedback, which I will cascade to the team. It is our pleasure caring for your aunt here at Hickathrift House.


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Review from Helen P (Wife of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has several health problems which now require a team to support. Nobody wants to have to move a loved one into a care home but the team at Hickathrift made the whole process so much easier. They are all extremely supportive and caring to both my husband and myself. They take the time to listen
to both of us and get to know the individual. I cannot praise them highly enough for the way they are looking after him. During these difficult times, they have a very work with approach and look to bring out the best in the residents. They all have such a positive and cheerful attitude which is so uplifting for everyone. I cannot recommend this home more highly.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your time and kind words which I will cascade to the whole team. It is our pleasure to care for your husband here at Hickathrift.


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Review from Lynn E (Daughter of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was initially on respite for one week but loved being at Hickathrift so much she chose to stay for 4 weeks.
She loved the staff and nothing was too much bother for them.
My mother was tremendously well cared for and I had no worries or concerns.

Reply from Paula Colman, General Manager at Barchester Hickathrift House

Thank you for your kind words and for taking the time to leave us feedback and I will cascade it to the whole team. It was our pleasure caring for your mother here at Hickathrift.


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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Barchester Hickathrift House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Barchester Hickathrift House is calculated as follows: ( (371 Excellents x 5) + (44 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 417 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hickathrift House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

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Awards / Recognitions (26)

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Meet the Team (10)

Paula

Paula Colman

Job Title: General Manager

Joined: 2015

Hello, my name is Paula and I am proud to be General Manager at Hickathrift House. I joined Barchester in 2015 and my background is actually in Nursing.


As an experienced home manager, I fully understand how difficult the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about our residents being safe, making them happy and enabling them to lead fully enriched lives whilst constantly receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and as Hickathrift House is their home they have the right to choose what goes on here!


I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Hickathrift House are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention - thus in turn enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


I look forward to welcoming you to Hickathrift House very soon!


Barrie

Barrie

Job Title: Resident Ambassador

Joined: 2021

Hello, my name is Barrie, I moved into Hickathrift House in 2021 and have a great relationship with the staff and residents here. I became the resident advocate for Hickathrift House in March 2022.


I like to help residents express their views and be a friendly ear when they need it. Should there be any areas of our life here that anyone would like to discuss or suggest, such as nutrition, activities or cleanliness, please contact me and I shall bring it to your attention at the next Residents' Meeting?


Sarag

Sarag Sage

Job Title: Deputy Manager

Joined: 2012

Hello, my name is Sarah and I am Deputy Manager at Hickathrift House.


I started my role at Hickathrift as a night carer in 2011, and have worked my way up through the roles since this time such as senior carer, Night Manager and now Deputy Manager at the end of November 2022.


I am very passionate about my job and love to know that every day I come into work I try my best to impact positively the resident's well-being. Knowing that even the smallest of things such as a quick hello or a smile can improve their day greatly as well as mine. I am enjoying getting to know the families and friends which working 11 years on nights you can miss.


I am extremely dedicated to ensuring the best for all of our residents in all aspects of their care, and with the excellent support from all of the staff here at Hickathrift, it doesn’t feel like a job at all.


Tracey

Tracey Hills

Job Title: Administrator

Joined: 1996

Hello, my name is Tracey Hills and I have been part of the Administration team here at Hickathrift House for 12 years. I enjoy helping people and advising them where I can.


I have been part of the team at Hickathrift House for 26 years covering different job roles including Deputy Manager. I would like to think that I am a friendly and approachable person and look forward to meeting you when you visit our home very soon!


Kanita

Kanita Oakey-Kierman

Job Title: Administrator

Joined: 1995

Hello, my name is Kanita Oakey-Kierman and I have been part of the Administration Team here at Hickathrift House for the past 12 years.


I have worked at Hickathrift for over 27 years. During this time, I have been a Care Assistant and Senior Care Assistant - once I had my children, I changed to the Administration role which I really do enjoy.


I am here to ensure that our residents and their families are fully supported and it is a real pleasure to meet and greet all of the visitors and guests to our lovely home.


Having been at Hickathrift House for such a long time, I feel very attached to it and all of the home's community friends that have been made over the years too!


Kat

Kat Colangelo

Job Title: Activities Lead

Joined: 2021

Hello, my name is Kat and I am the Activities Lead at Hickathrift House.


Since 2017, I have been working in the field of well-being and I am passionate and enthusiastic about enriching all of our residents' quality of life.


As the Activities Lead at Hickathrift House, my focus is learning about each of our resident's likes and dislikes and supporting them to remain receptive and active in addition to supporting them to engage with our local community friends.


I organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities ensuring that there is something for everyone - from Wine and Cheese events, excursions on our home Mini Bus as well as individual bespoke person-centred activities.


Chantelle

Chantelle Codona

Job Title: Head Housekeeper

Joined: 2015

Hello, my name is Chantelle and I am the Head Housekeeper here at Hickathrfift House.


The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.


I love getting to know our residents, and their families and enjoy listening to all their amazing stories too! This is their home and it is an absolute pleasure to work in it.


Gerry

Gerry Horobin

Job Title: Head of Maintenance

Joined: 2012

Hello, my name is Gerry and I joined the team here at Hickathrift House in 2012.


I started as the Gardener and have always assisted with maintaining the home - becoming the Head of Maintenance here in 2022.


I am responsible for all aspects of our home maintenance and Health and Safety at Hickathrift House whilst ensuring our residents' home is just how they want them.


Kerry

Kerry Ann

Job Title: Head of Residential Community

Joined: 2018

Hello, my name is Kerry Ann and I am I the Head of our Residential Community here at Hickathrift House.


I joined Hickathrift House in 2018 as a Senior Care Assistant and then became the Head of the community in 2020.


During my career, I have gained my NVQ 2 and 3 in Health and Social care for adults and firmly believe the care I give to our residents should be the same as if they were my own family.


I like to make myself approachable to all our staff, residents, and their families. There really is no place I would rather be and I love working alongside the team here at Hickathrift House.


Ann

Ann Johnson

Job Title: Home Hairdresser

Joined: 2015

Hello, my name is Ann and I am the home Hairdresser here at Hickathrift House.


I am a fully qualified local hairdresser with years of experience in salon and mobile hairdressing.


I fully understand the varied needs of individual residents and know the importance of how the trip to the salon can make someone feel. Whether it is a Trim, Perm or Blow-Dry, I am in the home salon every Thursday and look very much forward to meeting you!