Hill Barn Care Home

Church Lane, Sparham, Norwich NR9 5PP
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9.2 10 Reviews
  • Hill Barn Care Home, Norwich
Welcome to Hill Barn Care Home, a beautiful barn conversion in the quiet village of Sparham. Hill Barn has ensuite bedrooms, homely 'countryside feel' communal areas and gardens for enjoyment all year round.

Accommodation is set on the ground floor, with many rooms looking out to the large and peaceful gardens. There are two communal lounges, a dining room and a conservatory, which opens out to the tranquil courtyard, containing a fish pond and comfortable seating areas, where residents can relax and socialise.

At Ashley Care Group, qualified and friendly residential and dementia care professionals pursue person-centred, compassionate, warm, and personalised care, always getting to know each individual on a family basis level. The home is always open, so please don't hesitate to get in touch for further details or to speak to the Hill Barn manager and her dedicated staff.

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Care Provided by Hill Barn Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care

Good to Know

  • Person in charge
  • Rachel Amiss (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Hill Barn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,250
    • Self-Funded Residential Dementia Care £1,000 – £1,250
  • (these prices are only a guideline, please contact Hill Barn Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room

Hill Barn Care Home Reviews (10)

9.2

Hill Barn Care Home has a Review Score of 9.2 (9.243) out of 10, based on 7 reviews in the last 2 years. Over all time Hill Barn Care Home has 10 reviews.

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Review from Tracy M (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience has been very good. Staff are always friendly and helpful. I have no areas of concern at this time.

Reply from Isaac George, Referrals at Hill Barn Care Home

Thank you for your review of Hill Barn. We always ensure that we provide the highest quality care as possible, and we are pleased that you have confidence in the staff at the home. I will pass on your kind words to them.


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Review from I W (Son of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent the last few months of her life at Hill Barn Care Home during which time she received impeccable care and attention from all of the staff. Having lived on her own for the last nine years I was concerned that the transition, albeit necessary, was always going to be difficult. Yet it proved
to be a seamless move accomplished through the kindness and understanding displayed by all concerned. The staff swiftly established her needs and treated her with tremendous dignity and compassion in what was to become for her a safe and comfortable home. The staff were clearly well organised and demonstrated they were proficient in performing their duties. I felt confident that the treatment that my mother received was of great comfort to her.

Reply from Isaac George, Referrals at Hill Barn Care Home

Thank you for your kind review of Hill Barn. The manager and her team pride themselves on the care they provide to everyone at the home, and we are pleased you felt this during your mothers time at the home.


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Review from J C (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good home really taking care and always happy to talk.

Reply from Isaac George, Referrals at Hill Barn Care Home

Thank you for your review. I will pass on your kind words to the hill barn team.


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Review from Stephen H (Son of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for over 3 years and my experience has generally been good. The staff are kind and caring but it would help if there were more of them. The home keep me informed with regards to my mother's health and welfare.
There has been issues with the employment and retention of
cooks over the last year which is disappointing but possibly not a reflection on the home itself. It is difficult for me to comment on activities provided as my mother has always declined to participate in any that are provided despite encouragement from the staff.

Reply from Ania, Director at Hill Barn Care Home

Thank you for your review. We are pleased to hear that you find our staff kind and caring. We always work in accordance with the dependency tool and ensure that there is always sufficient staff on duty. I would encourage you to speak directly with the care home manager regarding staffing concerns, as they will be able to provide further clarity. As I'm sure you're aware, finding cooks can be a challenge across the entire industry, and we are working diligently to address this. Thank you again for your feedback


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Review from Sandra K (Wife of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into respite, Hill Barn last October whilst l was in hospital and in recovery afterwards, he stayed approximately 4 weeks.
He was very anti-going into the home but he loved it, so much so he did not want to come home.
The staff were very attentive, he had a nice clean room, he enjoyed
the food and the staff were always popping into his room to see if he was ok as he stayed in his room all the time (his choice).

Reply from Isaac George, Referrals at Hill Barn Care Home

Thank you for your kind review. We always aim to provide top quality person centred care. I will pass on your praise to our manager and staff.


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Review from Carol W (Daughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Hill Barn Care Home for four and a half years now, she is well looked after all of the time. She is always happy, she does lots of activities which she loves. She is always happy with the food they give her and a big credit to the manager and her team for everything they do to keep
my mum happy.

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Review from Louise L (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved into Hill Barn, after remaining in her home with help for several years. It was a major decision and I am so pleased that we did.
Mum has settled in quickly because of the dedication of all the staff excellently led by the manager who is diligent in her care of residents and staff.

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Review from Gillian B (Daughter-in-law of Resident) published on 18 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring home. Clean, warm and good standard of food.
Staff continuity and always willing to talk to residents and visitors.

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Review from Peter B (Son of Resident) published on 9 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was placed here in Feb 2018 for a two week temporary placement on discharge from hospital while a long term placement was found, however he was so pleased with the staff, food and atmoshphere that when offered the option to move he chose to stay permanently.
For me that was a positive outcome,
the need to search for an alternative home was going to be difficult knowing his own thoughts on being 'placed in a home' after living independently prior to his hospital admission. The home was further away than I would have liked but the distance is compensated by Dad liking the whole experience of being at Hill Barn.
I always find the staff friendly and chatty, they can update me on Dads situation if needed.
Dad is a fussy eater and for him to enjoy the food is a good review in itself!
I have also met and chatted to the owner at one of the fetes and they came across as someone who is genuinely interested in the residents.

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Review from Pat E (Friend of Resident) published on 7 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my dear friend, (ex-neighbour), approximately once a week from the time it was no longer able to live independently. Hill Barn had been recommended to me by another of my neighbours whose mother had been a resident until her death. I suggested to my friend’s son that he should visit to assess
the suitability of Hill Barn for his father and as he was impressed, put his father on the waiting list for a room with an outdoor access.
From the day a room became available, my friend was looked after with kindness and understanding. He had his 99th birthday in October and I visited on Monday 27th January which sadly proved to be my last, as he passed away peacefully within in a week of my visit. As a retired SRN / Midwife, I thought the care from the friendly staff was excellent

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Current Review Score: 9.2 (9.243)

Overview of Review Score

The Review Score of 9.2 (9.243) out of 10 for Hill Barn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.543 for Hill Barn Care Home is calculated as follows: ( (48 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 81 Ratings = 4.543

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Hill Barn Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Rachel Amiss

Job Title: Home Manager

With over 10 years experience in care, Rachel brings a wealth of knowledge and a deep commitment to enhancing the lives of our residents. Rachel's leadership is marked by her humour communication style, ability to inspire her team, and her unwavering focus on providing the highest quality of care


Frequently Asked Questions about Hill Barn Care Home

What types of Care is Hill Barn Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hill Barn Care Home provide?

End of Life Care is an additional type of care provided.

How many Rooms does Hill Barn Care Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Hill Barn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hill Barn Care Home to the centre of Norwich?

12.1 mile(s) as the crow flies, distance by road may be significantly further.