Lancaster House

2 Portal Avenue, Watton, Thetford IP25 6HP
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2 Reviews
  • Lancaster House, Thetford
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Care Provided by Lancaster House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Four Crest Care (Watton) Ltd
  • Person in charge
  • Caroline Rowlands (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Lancaster House Reviews (2)

Over all time Lancaster House has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
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2

Review from Jennifer G (Daughter of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for about 6 months. He is well cared for, but from what I have seen of activities, there isn't much going on. I think this could be improved, I know it isn't easy but they all just sit there. Happy with everything else.

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Treated with Dignity

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Review from Peter K (Husband of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lancaster House has a professional and pleasant atmosphere, friendly helpful staff, clean welcoming environment, nice outdoor areas, safe and secure, bright clean rooms. The staff look after the residents but at the same time allow them some degree of self-sufficiency.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Lancaster House

What types of Care is Lancaster House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lancaster House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Lancaster House have?

There are 31 Single Rooms.

What are the Facilities & Services at Lancaster House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lancaster House to the centre of Thetford?

11.5 mile(s) as the crow flies, distance by road may be significantly further.