Car park to back to the building
Marine Court has a Review Score of 8.2 (8.208) out of 10, based on 2 reviews in the last 2 years. Over all time Marine Court has 6 reviews.
Review from L R (Daughter of Resident) published on 29 November 2023
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Reply from Atul Patel, Proprietor at Marine Court
Thank you for your kind words. We are very happy Mum has settled in so quickly.
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Review from Graham P (Son of Resident) published on 17 November 2023
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Reply from Jodie Lewin, Registered Manager at Marine Court
This is very nice to hear. Thank you so much for your comments; this has been passed onto the staff.
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Review from Sally D (Daughter of Resident) published on 31 October 2022
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Review from Chris P (Son of Resident) published on 26 October 2017
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Reply from Jodie Lewin, Manager at Marine Court
Thank you so much for your kind comments, it was an honour to look after your mother, I will pass these lovely comments onto the staff.
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Review from Richard N (Son of Resident) published on 20 July 2016
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Reply from Nina Patel, Proprietor at Marine Court
Thank you Richard for you kind words, I will definitely pass them on to my team who will also appreciate them. I do wish your father and you all the best.
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Review from Keith b (Son of Resident) published on 18 January 2016
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The Review Score of 8.2 (8.208) out of 10 for Marine Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Marine Court is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.375 Points relating to the number of positive Reviews for Marine Court is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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