Martham Lodge

34 The Green, Martham, Great Yarmouth NR29 4PA
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9.2 4 Reviews
  • Martham Lodge, Great Yarmouth
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Care Provided by Martham Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Nicola Buck (Manager)
  • Admission Criteria
    • Over 65 Years. Dementia
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1995

Funding & Fees Guide for Martham Lodge

  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
    • Self-Funded Residential Dementia Care £850 – £950
  • (these prices are only a guideline, please contact Martham Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Martham Lodge Reviews (4)

9.2

Martham Lodge has a Review Score of 9.2 (9.226) out of 10, based on 4 reviews in the last 2 years. Over all time Martham Lodge has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
2
4
0

Review from C S (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Martham Lodge since April 2014. She is loved & cared for by all staff, some of whom still work there 10 years later. I am always appraised of her care and wellbeing including any changes made in her medication, in her, or anything else. As the home is an older building, it
lacks en-suite bathrooms or latest mod-cons, but far more important is the love and care taken to ensure the happiness and comfort of all residents. Having just 20 residents means despite being a very busy home, there are sufficient staff to spend quality time with residents. My mother needs more personal care and attention than she did when she first entered and staff and management are happy to spend as much time with my mother as she needs with no sense of being in a hurry due to being busy. The staff work very hard to make residents happy. It is kept clean and individual tastes in food are catered for. Overall, I cannot fault Martham Lodge in any way and I am very happy my mother resides there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Value for Money

Review from Allen B (Son of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The boat trip was a success and enjoyed by all, knowing the time and effort that it must have taken the staff - a big well done.
Knowing this it would be so good if similar events might be arranged to help keep the residents interested and have a more normal existence.
The staff are always very helpful
caring and attentive and my mother always sings your praises.

Reply from Nicola Buck, Registered manager at Martham Lodge

Thank you for your kind words. I will ensure your feedback is shared with the Martham Lodge team!


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Review from Kathy B (Friend of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home is very welcoming and the staff are very pleasant and informative. My friend has been here nearly 4 years and happily classes it as home. The meals look appetising and delicious. A very clean establishment. There is a beautiful large garden that is available for us to use.

Reply from Nicola Buck, Registered manager at Martham Lodge

We appreciate your kind words. I will ensure the feedback is shared with our team. Thank you!


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Review from Mary H (Wife of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be more satisfied with the general care and kindness of every member of staff. My husband has been a resident for almost four years and to him it is home. Meals are of a very good standard with a good variety of choice and care if nothing suits.

Reply from Nicola Buck, Registered manager at Martham Lodge

We appreciate your kind words. I will ensure the feedback is shared with our team. Thank you!


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Cleanliness

Treated with Dignity

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Current Review Score: 9.2 (9.226)

Overview of Review Score

The Review Score of 9.2 (9.226) out of 10 for Martham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Martham Lodge is calculated as follows: ( (41 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Martham Lodge is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Martham Lodge

What types of Care is Martham Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Martham Lodge provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Martham Lodge have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Martham Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Martham Lodge to the centre of Great Yarmouth?

7.6 mile(s) as the crow flies, distance by road may be significantly further.