The Moorings

Church Road, Earsham, Bungay NR35 2TJ
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9.9 32 Reviews
  • The Moorings, Bungay
The Moorings team understand that making a decision for your loved one is a difficult task especially when Residential Care sometimes receives adverse publicity. The Moorings is owned and managed by a local family who live in South Norfolk. They pride themselves on always looking to improve the service they offer and making sure the Resident comes first in whatever they do. The family is involved on a daily basis with each home supporting the Managers to ensure an ‘excellent’ service is maintained to all Residents.

The Moorings is situated overlooking the beautiful Waveney valley surrounded by beautiful gardens close to the market town of Bungay and is a home for elderly people with dementia.

Cygnet Care are proud of the homes they offer, careful to make sure they feel like a home rather than a hotel, using good quality furnishings and making sure they are well maintained inside and out.

Danielle, the long standing manager, is supported by a well trained team of staff who proudly deliver person centred care, daily activities, and lovely traditional home cooked food.

The Moorings provides both long and short term care

You are welcome to make an appointment and come and see The Moorings for yourself.

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Care Provided by The Moorings

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniela Howard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for The Moorings

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.
  • (these prices are only a guideline, please contact The Moorings to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please telephone to arrange a visit.


  • Parking

  • Free car park on site.


The Moorings Reviews (32)

Total of 32, showing 1-20
9.9

The Moorings has a Review Score of 9.9 (9.865) out of 10, based on 10 reviews in the last 2 years. Over all time The Moorings has 32 reviews.

Overall Experience

  • 27
  • 5
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Date Published

32
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3
10
22

Review from Antony B (Son of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was cared for and looked after by the caring, dedicated and professional staff at The Moorings for 4 months. We can't praise them highly enough. He and all the family truly appreciated their friendship and care at the end of his life.

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Review from Jen W (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Moorings is an absolutely amazing home with the kindest, nicest, most compassionate staff. My mother arrived in August 2023 in quite a bad way, but the carers, led by a wonderful lady, managed to settle her well and even got her involved in craft activities which she had never wanted to try in a
previous care setting.
Sadly, she died in April this year but following her wishes she remained in the care home until the end and I can only say the team were even more wonderful, if that were possible, during her last days. I will be forever grateful for the care, patience, kindness and compassion they showed her and would highly recommend The Moorings as a safe, caring, friendly and all-round fantastic place for a relative or friend. A heartfelt thank you to everyone.

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Review from Val W (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother lived at The Moorings for just over 3 years until she passed away. She always seemed happy, calm and well cared for. The staff were very welcoming, friendly and helpful. The manager in particular kept us updated on any changes and needs. Mum enjoyed being pushed around the lovely gardens and
also watching the rabbits, deer and birds in the fields beyond.
Mum was treated with respect and dignity, especially in her last few days. Consequently, she remained calm and peaceful.

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Review from Diane B (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we walked into The Moorings we knew it was the place for Mum. It has the most friendly and welcoming atmosphere and nothing is too much trouble for the staff who take such wonderful care of Mum. (She is taking part in activities which we never thought she would do!). When mum was 90 she was
made a lovely cake by the fantastic catering team and all her children and grandchildren were made so welcome for the afternoon.
Mum is very happy at The Moorings and thinks of the staff as her friends.
I would very much recommend The Moorings to anyone looking for a care home for friends or family.

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Review from Jan H (Daughter of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at this care home for several months and I cannot speak highly enough about it. The staff are excellent; very kind and nothing is too much trouble. My mum loves being outside and the secure garden is great. There are always staff around and they are very helpful and supportive. I feel
supported too, which is lovely. A superb residential home.

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Review from Sally T (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father and my stepmother went into care at The Moorings together quite a few years back. The staff were excellent in helping them to adjust to their new life and they were able to enjoy several years before my stepmother passed away. The care she received was kind, considered, supportive and allowed
them to be together in her end-of-life care.
The staff continued to be gently at my dad’s side. Always knowing when he needed a bit more support and allowing him again to make the adjustments to his life. My dad has thrived in the caring, positive and happy atmosphere of The Moorings. He has made lots of friendships and I have never doubted that he is content and safe there.
For residents and family it is an enormous step when considering care be it temporary or permanent but I can look back over many years now of my dad’s care at The Moorings and feel that we were fortunate to have found this care home.

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Review from Helen S (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day we looked around the Moorings when considering where Dad would like to see out his final years, I have nothing but praise for the Moorings. It's a fabulous welcoming and most importantly homely and safe environment. Nothing is too much trouble for any member of staff from the cleaners to
the carers. They are like family not only to Dad but to me too. The care and attention they give my dad and everyone in the home is amazing. I genuinely don't know how they do it. They make sure they cater to each resident's individual needs, from the food to the activities so everyone has a chance to eat and do something they enjoy every day. Dad is genuinely so happy and at home here.
This is all before you consider the immaculate and beautiful grounds that the care home is situated in. The gardens are kept to a very high standard and are a joy. Also, you can regularly see wildlife wandering in and out of the gardens which is lovely too. We couldn't have found a better care home.

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Review from Mandy H (Mother of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff work very hard in making my mum's life comfortable due to difficult circumstances. Always willing to listen and always trying to find ways to make mum's life more comfortable The home has a lovely feel to it in fantastic grounds food freshly cooked daily.

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Review from Keith S (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at the mooring now for a few years. Ever since his arrival, the staff have shown excellent care and handled all of my dad's needs. Since being under the care of the moorings my father has brightened up and his dementia has improved to a level we thought had passed. My mum visits twice
weekly and is made to feel so welcome like all of us do. Dad says the food is brilliant and all of the staff from management down to the handyman are always there to help and are so understanding. I have recommended the moorings to others and friends parents also now reside there. Many thanks.

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Review from G N (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents went into The Moorings in December 2022. Their care has been excellent. Mum received palliative care and sadly passed away in December 2023. The care and compassion she received was exceptional. Dad being left on his own received love and support from all the staff there after Mum's
passing and is still receiving wonderful support. Every time we visit, there is always a friendly atmosphere and nothing is too much trouble.

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Review from Moira B (Wife of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband lived at The Moorings for twenty months and his care, especially in his last days, was exceptional.
We are overawed by the kindness and dedication of all his carers, both to him and to ourselves.
They looked after us with such love.
If you are having a dilemma about arranging care for
a loved one, do not hesitate.
You will enjoy your visits to their beautiful grounds - as did we.
Thank you to everyone.

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Review from Kathryn C (Daughter of Resident) published on 11 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to her death, my mother was cared for in the most amazing and beautiful facility and spent her last years in the perfect and picturesque surroundings. The management and staff have been fantastic from the very first day to the last, when she passed in her sleep. The attention and care given to
her throughout her stay was just exceptional. We could never have found a better place for her to live out the remainder of her life, surrounded by a professional and caring team. Literally, every staff member we came across was simply brilliant. We could not recommend this place highly enough. Our thanks to The Moorings!

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Review from Jo B (Daughter of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff cared for my mum with such care, compassion and skill.
As a family, we struggled so much with the decision that Mum needed more care and support than we could offer. We visited together and Mum chose The Moorings as a joint decision as a family.
Despite finding it hard to settle Mum developed
good relationships with people living and working there. As her illness progressed and she experienced difficulties after having had Covid, the staff were always so knowledgeable, supportive and put her needs first.
In her last week they enabled us to spend valued and special time together, ensured she was comfortable and enabled her to have a 'good death' for which I will always be so grateful.

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Review from Jennifer E (Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a resident for 6 months - July 2019 - January 2020. All care was excellent.

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Review from F E (Husband of Resident) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was treated with the utmost care and attention, and she died among friends who were her carers. I cannot thank the staff of The Moorings enough, especially the manager who I now regard as my friend. The atmosphere at The Moorings is something that all care homes should aspire to. With grateful
thanks.

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Review from J E (Son of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the care that my father received during his stay at The Moorings. All aspects of care and facilities, the attitude of the staff and the management were good or excellent. I cannot speak more highly of the service that was provided and would willingly recommend this care home
to anyone with age-related health problems and dementia.

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Review from P P (Wife of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent, staff took so much care and attention when my husband was dying and kept me informed.
My husband died on 16th August 2019.
Brilliant home.

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Review from S G (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at The Moorings for just over a year. The manager and her staff- one member of staff in particular, were always friendly and approachable. They did their best with mum, who was often quite difficult to deal with.

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Review from Judith W (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been in this care home, sadly dad passed away recently but I cannot fault the care he had. The staff are very friendly and they have supported us. My mother is still in the home and is very happy they are supporting her through the loss of her husband. Highly recommend.

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Review from L R (Brother of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident of The Moorings from September 2004 to February 2019
(14 half years). She had an excellent relationship with the manager who was in charge and all the staff. They took care of her for fourteen and a half years which is testiment to that. I would be happy to end my days there.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for The Moorings is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for The Moorings is calculated as follows: ( (108 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 116 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.943 Points relating to the number of positive Reviews for The Moorings is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Mar 2025

Two rooms available both on the ground floor and both have en-suite facilities. For elderly people with dementia.


Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about The Moorings

What types of Care is The Moorings registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Moorings provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does The Moorings have?

There are 49 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Moorings?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Moorings to the centre of Bungay?

0.9 mile(s) as the crow flies, distance by road may be significantly further.