The Moorings

Church Road, Earsham, Bungay NR35 2TJ
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9.9 32 Reviews
  • The Moorings, Bungay
The Moorings team understand that making a decision for your loved one is a difficult task especially when Residential Care sometimes receives adverse publicity. The Moorings is owned and managed by a local family who live in South Norfolk. They pride themselves on always looking to improve the service they offer and making sure the Resident comes first in whatever they do. The family is involved on a daily basis with each home supporting the Managers to ensure an ‘excellent’ service is maintained to all Residents.

The Moorings is situated overlooking the beautiful Waveney valley surrounded by beautiful gardens close to the market town of Bungay and is a home for elderly people with dementia.

Cygnet Care are proud of the homes they offer, careful to make sure they feel like a home rather than a hotel, using good quality furnishings and making sure they are well maintained inside and out.

Danielle, the long standing manager, is supported by a well trained team of staff who proudly deliver person centred care, daily activities, and lovely traditional home cooked food.

The Moorings provides both long and short term care

You are welcome to make an appointment and come and see The Moorings for yourself.

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Care Provided by The Moorings

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniela Howard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for The Moorings

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.
  • (these prices are only a guideline, please contact The Moorings to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please telephone to arrange a visit.


  • Parking

  • Free car park on site.


The Moorings Reviews (32)

Total of 32, showing 21-32
9.9

The Moorings has a Review Score of 9.9 (9.865) out of 10, based on 10 reviews in the last 2 years. Over all time The Moorings has 32 reviews.

Overall Experience

  • 27
  • 5
  • 0
  • 0
  • 0

Date Published

32
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3
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22

Review from Julia W (Daughter of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for lovingly throughout her almost two years in your care. She was always praising every aspect of her care.

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Review from Wendy G (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and professional at all times. My mother was made to feel very welcome from the start. As she approached the end of her life, she was treated with dignity and compassion by everyone.
Consequently, she decided to remain at 'Moorings' rather than go to hospital. A great place
for the many visitors she had to visit also - they were very impressed!

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Review from Glenda G (Daughter of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was extremely lucky that The Moorings was able to look after my mother with care, compassion, love and dignity. They provided a safe and loving environment for the last 2 years of her life. In all the time she was there I did not have any cause for concern. A big thank you to the wonderful staff.

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Review from Lynn F (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum only spent a few weeks at The Moorings before she died. I cannot fault the care and compassion shown both to Mum and to me. Every member of staff was the true definition of a "carer".

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Review from L H (Friend of Resident) published on 2 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited here many times in the past couple of years. I have always found the staff to be very polite, considerate and caring to both residents and visitors. The accommodation is always clean and very well decorated and maintained. Food seems to be very adequate and all residents I come into contact
with appear well dressed and clean.

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Review from Valerie W (Daughter of Resident) published on 2 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely peaceful environment. Staff always happy and pleasant and available when needed. Very happy.

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Review from S P (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family are very pleased with the care given to our mother.

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Review from Christine C (Daughter of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living at The Moorings, Earsham for six months. She seems to have settled very well and says that she is happy. She has nothing but praise for the staff. She is enjoying her food and replacing the weight she lost while at home. It is a huge relief to myself and my two brothers that
she is, at last, receiving the care that she needs and deserves. Thank you.

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Review from William R (Brother of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every respect

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Review from Howard B (Son of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in The Moorings for just over two years and in all that time has had very comprehensive care from all the staff, with a few of them forming particularly close relationships. The building itself has been undergoing a major refurbishment and extension to the facilities which has made
the work load difficult and stressful for staff, but they have never wavered in their dedication to their charges.

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Review from Jane D (Daughter of Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been at The Moorings for nearly three years. The first year was very difficult but the staff and management were amazing and worked very hard and compassionately to help us all through a bad time. The home has recently been extended and refurbished and is a lovely place for our Mum to live.
I cannot praise the staff enough, especially as Mum considers it to be her home most of the time, with "very nice people" there.

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Review from Carol (Daughter of Resident) published on 11 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been happily living at The moorings for over 7 years, consequently that makes me very happy. There's a really friendly family atmosphere there which is lovely for the residents and family alike!! The recent extension to The Moorings is really well thought out and with beautiful furnishings etc.
They've thought of everything. The staff are extremely kind, thoughtful, and respectful of each individuals needs.They are a very good team.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for The Moorings is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for The Moorings is calculated as follows: ( (108 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 116 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.943 Points relating to the number of positive Reviews for The Moorings is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Mar 2025

Two rooms available both on the ground floor and both have en-suite facilities. For elderly people with dementia.


Awards / Recognitions (1)

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