Weekly fees include personal care, all food and drinks, activities and entertainment.
24 hour visiting welcomed.
Parking available outside care home
Park House has a Review Score of 9.9 (9.902) out of 10, based on 31 reviews in the last 2 years. Over all time Park House has 65 reviews.
Review from P J B (Resident) published on 15 March 2017
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Care / Support
Cleanliness
Treated with Dignity
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Review from Sally R (Daughter of Resident) published on 22 September 2016
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Care / Support
Cleanliness
Treated with Dignity
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Activities
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Safety / Security
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Review from Frances F (Daughter of Resident) published on 28 June 2016
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Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Review from Mary (Resident) published on 2 June 2016
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Review from Ian M (Son of Resident) published on 19 November 2015
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Reply from Leon Smith, Regional Manager at Park House
Ian, thank you for your wonderful comments.
It was fantastic getting to know you and a absolute pleasure caring for mum.
Please do visit us... Don't be a stranger.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
The Review Score of 9.9 (9.902) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.902 for Park House is calculated as follows: ( (340 Excellents x 5) + (20 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 368 Ratings = 4.902
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park House is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Sep 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
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Job Title: Registered Manager
Maria is the dedicated manager at Park House