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Rose Meadow has a Review Score of 9.7 (9.673) out of 10, based on 13 reviews in the last 2 years. Over all time Rose Meadow has 31 reviews.
Review from Val K (Daughter of Resident) published on 30 January 2025
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Reply from Steven Barnett Hall, Manager at Rose Meadow
Thank you for a lovely review. It is wonderful that your mum was so happy living at Rose Meadow and that you felt well-informed and supported.
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Review from Alison G (Daughter of Resident) published on 27 January 2025
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Reply from Steven Barnett Hall, Manager at Rose Meadow
Thank you for your kind words about Rose Meadow. I am so pleased that your mum enjoyed the range of activities at the home.
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Review from Yvonne W (Daughter of Resident) published on 16 December 2024
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Reply from Steven Barnett Hall, Manager at Rose Meadow
I am so pleased that your mother was happy during her time at Rose Meadow and you had such a positive experience of the care provided during her last days.
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Review from Carolyn L (Daughter of Resident) published on 16 December 2024
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Review from Julie H (Respite Resident) published on 29 October 2024
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Reply from Steven Barnett Hall, Manager at Rose Meadow
I am so pleased that you had such a positive stay and that we were able to help in the recovery from your operation.
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Review from K H (Daughter of Resident) published on 26 September 2024
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Reply from Steven Barnett Hall, Manager at Rose Meadow
We are so happy that your dad enjoyed his stay and that we were able to help him improve his mobility.
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Review from J A (Daughter of Resident) published on 17 September 2024
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Reply from Steven Barnett Hall, Manager at Rose Meadow
Thank you for your positive review. I am so pleased that you felt that you found everyone thoughtful to your mum and your family.
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Review from R T (Daughter of Resident) published on 28 August 2024
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Reply from Steven Barnett Hall, Manager at Rose Meadow
Thank you for your kind words. I am so pleased that you found the care kind-hearted and that your mother felt safe and comfortable.
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Review from Colin W (Respite Resident) published on 27 August 2024
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Reply from Steven Barnett Hall, Manager at Rose Meadow
Thank you for your positive review. We are happy that you had a good experience of your stay at Rose Meadow.
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Review from C I (Son of Resident) published on 8 November 2023
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Reply from Steven Hall, Manager at Rose Meadow
Thank you for you kind comments. We are happy that you had such a positive experience of you mother’s time at Rose Meadow.
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Review from L B (Daughter of Resident) published on 7 November 2023
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Reply from Steven Hall, Manager at Rose Meadow
Thank you for your lovely review. We are so pleased that your mother enjoyed her stay at Rose Meadow and would be happy to stay with us again.
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Review from Steven C (Son of Resident) published on 13 October 2023
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Review from G V (Nephew of Resident) published on 21 September 2023
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Review from John C (Son of Resident) published on 11 October 2022
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Reply from Steven Hall, Manager at Rose Meadow
Thank you for a lovely review. We are pleased that you and your mum have had such a positive experience with the staff.
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Review from S C (Son of Resident) published on 5 June 2022
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Review from Neil P (Friend of Resident) published on 6 September 2021
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Reply from Caroline Beale, Customer relationship manager at Rose Meadow
What a wonderful review. Thank you so much for your kind words.
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Review from Marilyn S (Daughter of Resident) published on 20 August 2021
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Reply from Caroline Beale, Customer relationship manager at Rose Meadow
Thank you for your lovely words about the care and support at Rose Meadow. It is a privilege to be able to care for your mother.
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Review from P S (Daughter of Resident) published on 28 October 2020
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Reply from Richard Smith, Marketing Manager at Rose Meadow
Thank you for your kind comments about the care and support your mother and you as a family received at Rose Meadow. Please accept our condolences for your loss.
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Review from G B (Daughter of Resident) published on 22 January 2020
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Reply from Richard Smith, Marketing Manager at Rose Meadow
Thank you for your kind review about the reassurance that our team at Rose Meadow have given you.
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Review from Joan C (Friend of Resident) published on 10 October 2019
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Reply from Richard Smith, Marketing Manager at Rose Meadow
Thank you for your kind comments on the staff at Rose Meadow.
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The Review Score of 9.7 (9.673) out of 10 for Rose Meadow is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.673 for Rose Meadow is calculated as follows: ( (109 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 153 Ratings = 4.673
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rose Meadow is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2019
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Job Title: Registered Manager
Joined: 2019
I have been working in the care sector for 17 years, initially working with adults with physical disabilities and for the last 15 years working with the older people. I started with Norfolk County Council as a Care Support Worker and worked in several different roles before becoming manager at Rose Meadow. I am committed to providing high quality residential care in line with NorseCare’s values, to promote the dignity and independence of the people living at Rose Meadow and to support them to lead fulfilling lives.