Rose Meadow

64 Yarmouth Road, North Walsham NR28 9AU
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9.7 31 Reviews
  • Rose Meadow, North Walsham
Rose Meadow is a Norse Care facility that is well-respected in the local community for providing a dignified care service and homely interior.

The aim of the home is to balance effective and tailored care packages alongside support for a versatile daily lifestyle, with access to personal interests and with privacy respected.

Together with a comfortable interior, the home's garden also includes a summer house which is an excellent place to greet guests and loved ones.

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Care Provided by Rose Meadow

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Steven Hall (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rose Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,078 – £1,382
    • RESPITE Self-Funded Residential Care £1,078 – £1,382

  • Any external services will warrant additional charges
  • (these prices are only a guideline, please contact Rose Meadow to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access

Rose Meadow Reviews (31)

Total of 31, showing 21-31
9.7

Rose Meadow has a Review Score of 9.7 (9.673) out of 10, based on 13 reviews in the last 2 years. Over all time Rose Meadow has 31 reviews.

Overall Experience

  • 25
  • 6
  • 0
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  • 0

Date Published

31
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9
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18

Review from Shirley G (Friend of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spoke to the team leader about the resident I had come to see. Although just back from leave and very busy, she made time to take me into the office and explain, after consulting the residents' notes, why she was not there and in hospital but at no stage compromising patient confidentiality.
I am
also impressed with all the other staff who were extremely pleasant.
The home appears to be very clean.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind comments - retaining confidentiality whilst ensuring, we provide a welcoming approach is important to us.


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Review from John M (Son of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Meadow is truly amazing. Having been a manager of a care home, I have nothing but praise and admiration for the way this home is run and the quality of care from the managers and staff.
Our 96-year-old mum was welcomed and made to feel "safe" within minutes of walking into Rose Meadow. She has
made friends, had her hair done at the "in house" hairdressing salon, seen a visiting chiropodist, visited by a doctor from one of the medical surgeries who visit Rose Meadow. The daily food menu, care, activities etc are all such good and high quality. Care staff, kitchen staff, cleaners, laundry etc are all a great team, being lead and guided by a committed manager and assistant manager.
Overall, Rose Meadow is a home within a home. We would be very happy to be a resident ourselves.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Wow - what a wonderful review - thank you!


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Review from Tina C (Great-Niece of Resident) published on 24 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-aunt stayed at Rose Meadow. As soon as she walked through the door, she was made at ease.
The staff fell over themselves to help and to make sure everything was what she wanted and carried on for her full stay in the home. If you had any problems they sort it straight away. We stayed for lunch
some days and it is highly recommended.
Unfortunately, my aunt passed away in the home and the care and support for her and the family were out of this world.
If you are thinking of this home, I give it 5 stars.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind words about the care and support provided to your great-aunt and your family at Rose Meadow, please accept our condolences for your loss.


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Review from Val K (Daughter of Resident) published on 28 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say thank you to all the staff who look after my mum so well. She is settled and very happy to be there. The staff are friendly to residents and visitors, and the home has a relaxed atmosphere. I do not live locally and my sister lives abroad, therefore I am not able to visit as much
as I would like too. The manager is installing SKYPE which will enable mum to see us when we phone her. She is quite excited about this and I think it illustrates the individualised care and compassion I see when I visit.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind words about the care and support your mum is receiving at Rose Meadow. We are particularly pleased that you are able to continue to see and speak to her via Skype, which we understand is very important to you, given you and your sister don't live locally.


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Review from Alison G (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my mum for the first time as soon as I walked in I felt welcome. I noticed all the staff knew everyone's name, it was clean, no awful smells! There was laughter, a relaxed atmosphere and it felt unhurried and compassionate. On subsequent visits my opinion has improved, my mum feels safe
and happy. All the staff are compassionate and the leadership excels in expecting very high standards from everyone, every day and they do. I truly recommend Rose Meadow.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your thoughts and observations and the way the staff and manager support the residents at Rose Meadow.


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Review from Barbara L (Daughter of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care Mum has received since moving into the home. She has gained weight, made friends both with staff and residents and is the happiest she has been in a long time. All the staff welcome me as part of their "family" as much as Mum. Always activities on hand if the
residents wish to join in. All the rooms are clean, warm and well lit.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your lovely comments about the care and support your mum and you are receiving from Rose Meadow.


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Review from Rachel W (Daughter-in-law of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent and treat our mum and aunt as though they are family - for this my husband and I are grateful. They take the time to make sure they are comfortable - we feel we have found the best place possible for my mother-in-law and her sister. We are all pleased they are together. Thanks
again!

Reply from Richard Smith, Marketing manager at Rose Meadow

Thank you for your lovely comments about the care and support your mum and aunt are receiving at Rose Meadow.


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Review from Eileen G (Daughter of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to say thank you to all the hardworking staff and management for making my mother's last ten months so enjoyable. She was very well looked after with dignity, respect and love. A private home could not have supplied better care.
I would recommend Rose Meadow to anyone. If it hadn't been for
your wonderful and diligent care, I doubt she would have survived many weeks let alone months.
Xmas at Rose Meadow was wonderful, and the carol services you put on were great. Mother and I loved them. I don't know where the staff found the time to practice!
Thank you all so much.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind comments, and please accept our condolences for your loss.


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Review from Eileen P (Friend of Resident) published on 8 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend had a full stroke on 24th December and was admitted to hospital and then on to Mulberry rehab centre, he was assessed and recommended to Rose Meadow. I must admit I was very disappointed with the small 9x9 room and awful lift, but the care he has been given in the nearly 4 months he has been
there couldn't be better. They give him 100%, very kind and caring. Any queries I have, there is always someone to speak to and help deal with any problems.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind words about the care and support your friend receives at Rose Meadow. I will pass on your comments about the lift and the rooms to our team.


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Review from Myra C (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Rose Meadow from November 2013 and remained there until she passed away in February 2016. We visited her on a regular basis and were always impressed with the care she received, she was treated with dignity by very dedicated staff.
The home is extremely well managed. We
felt welcome whenever we visited. We have nothing but praise for Rose Meadow where my mother was happy and content in the last four years of her life.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind words about the care and staff at Rose Meadow and please accept our condolences on your loss.


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Review from Pamela D (Daughter of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I met the manager and her team at Rose Meadow when my mum who is 95 years old had to go into a care home for her safety. They treated her as though she was the most important resident, going the extra mile to make her comfortable. Mum has been in the home now for two weeks and is still getting excellent
individual care.

Reply from Richard Smith, Marketing Manager at Rose Meadow

Thank you for your kind thoughts on the care at Rose Meadow. We are pleased your mum has settled in well and you can be assured we will continue to provide her with individualised care.


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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Rose Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Rose Meadow is calculated as follows: ( (109 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 153 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Meadow is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Steven

Steven Barnett-Hall

Job Title: Registered Manager

Joined: 2019

I have been working in the care sector for 17 years, initially working with adults with physical disabilities and for the last 15 years working with the older people. I started with Norfolk County Council as a Care Support Worker and worked in several different roles before becoming manager at Rose Meadow. I am committed to providing high quality residential care in line with NorseCare’s values, to promote the dignity and independence of the people living at Rose Meadow and to support them to lead fulfilling lives.