The Salisbury Residential Home

20 Marine Crescent, Great Yarmouth NR30 4ET
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10 48 Reviews
  • The Salisbury Residential Home, Great Yarmouth
The Salisbury Residential Care Home is ideally situated on the seafront in Great Yarmouth, opposite waterways.

It offers single and shared accommodation, some with en-suites.

There are specially designed bathrooms to enable all residents to have a bath or shower as they wish.

The care home is for people who require residential care and for those with dementia. All of the staff are trained to a high standard to meet residents' needs and requirements.

Every resident has a person-centred care plan to ensure, it provides the highest quality of care specifically for them whilst taking into account their individual needs, hobbies and interests.

There is a designated activities person who organises daily activities and outings to promote the residents well being.

Its main purpose is to provide a high level of care in a person-centred way, while promoting residents' dignity and independence at all times.

In April 2024 the Salisbury care home won an award for most compassionate assisted living care home in Norfolk at the Social Care Awards.

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Care Provided by The Salisbury Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Owner
  • Salisbury Residential Home Ltd
  • Person in charge
  • Nicola Humpheys (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for The Salisbury Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,050
    • Self-Funded Residential Dementia Care £950 – £1,050
    • RESPITE Self-Funded Residential Care £950 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,050

  • Hair dressing and chiropody is private.and any personal items bought for the service users are invoiced .
  • (these prices are only a guideline, please contact The Salisbury Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Arrangements can be made for the night time if there is needed at special times.


  • Parking

  • Parking in front of the home and side parking is available as well.


The Salisbury Residential Home Reviews (48)

Total of 48, showing 41-48
10

The Salisbury Residential Home has a Review Score of 10 (9.983) out of 10, based on 15 reviews in the last 2 years. Over all time The Salisbury Residential Home has 48 reviews.

Overall Experience

  • 39
  • 7
  • 2
  • 0
  • 0

Date Published

48
9
12
15
33

Review from Nick H (Friend of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited The Salisbury Residential Home on numerous occasions and it is always clean, the staff friendly and know everything about how my friend is getting on.
The standard of care is excellent and the food looks delicious. The staff are wonderful, hard working, friendly and thoughtful. They
are really dedicated to the job.
Where my friend was before, I used to worry, not here. She is safe and well looked after.

Reply from Sunita Nagpal, Partener at The Salisbury Residential Home

Thank you for your very positive feed back and we continue to provide the best standards of care with improvements as we go along.


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Review from Helen H (Daughter-in-law of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family cannot thank the staff at The Salisbury enough for the loving care they gave to my father-in-law in the last six months of his life. They became his family and ours too and we will miss them all!

Reply from Sunita Nagpal, Proprietor at The Salisbury Residential Home

Thank you so much for your kind words for the staff, we appreciate that.


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Review from Janice D (Niece of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff amazing. My aunt was well cared for and enjoyed her 2 weeks stay. Friendly environment. Beautiful position overlooking seafront. All the care staff clearly enjoy their jobs. Would definitely book a respite stay here again if needed. Food looked lovely.

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Review from J H (Niece of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It appears to me that the staff are very caring. The Care Coordinator and the Team Leader are extremely professional and have the residents best interests at heart. The care home is clean and presented to a reasonable standard. I would like to see more therapy, some classes, painting, crafts etc.

Reply from Jodie Hemmings, Registered Manager at The Salisbury Residential Home

Thank you for your time in completing the survey and your feedback. I am pleased to note that you recognise the hard work and dedication of the staff.
With regards to activities, we endeavour to ensure that activities are offered on a daily basis presently. Crafts and painting is an activity that is enjoyed by some of the service users on a regular basis. I acknowledge that there is room for improvement in this area and we are currently looking into a better system for activity planning.


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Review from S J C (Daughter-in-law of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident for a couple of years now. My mother-in-law is very cared for and happy in her home, they cater well for her diabetes and celiacs disease. My mother-in-law needs round the clock care as she has no movement to her left side. Very clean and safe environment for her
helped by medical support when needed. I have been asked my thoughts by others in the area and one also admitted her family member for care here. Good friendly staff.

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Review from B G (Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While staying at the residential home it really opened my eyes what a food job the people are doing to help the residents. The food is excellent and everything seems to be going well.

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Review from Iris H (Sister of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout the numerous times I travelled down from Scotland to visit my brother whilst residing at The Salisbury Residential Home, I found the staff to be very helpful and courteous at all times. There was a high standard of cleanliness and my brother enjoyed his meals. At my last visit, he appeared
to have put on some much-needed weight. I phoned my brother regularly (once or twice a week) and the staff always handed the phone to him. I was happy with the with the care he received and was sorry when we decided to seek a more independent living. I felt he was safe, secure and well cared for in The Salisbury Residential Home

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Review from Jake S (Partner of Resident) published on 18 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 2 weeks respite at the Salisbury and was treated with much compassion and in a dignified manner. The staff had a world of knowledge and were polite and nothing was too much trouble. Thank you to them all.

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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for The Salisbury Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for The Salisbury Residential Home is calculated as follows: ( (175 Excellents x 5) + (3 Goods x 4) ) ÷ 178 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Salisbury Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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