Threshold for Social Services support is £23,250.00 please e-mail steve@dorringtonhouse.com for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC avoiding being moved.
There are no set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy.
Relatives and friends are welcome to spend time with their loved ones, assist them with care needs if they wish to and most welcome to join in with the Activities and Entertainment.
Feel free to ask for username and password so they can view the care plan from home.
Ample parking. Easy footpath access, convenient for shopping with residents, weather permitting. Wells next the Sea has spectacular views and a wealth of wildlife not to be missed.
Dorrington House (Wells) has a Review Score of 9.7 (9.705) out of 10, based on 19 reviews in the last 2 years. Over all time Dorrington House (Wells) has 40 reviews.
Review from G B (Daughter of Resident) published on 13 March 2025
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from Jane S (Daughter of Resident) published on 10 March 2025
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from J L (Daughter of Resident) published on 10 March 2025
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from John B (Son of Resident) published on 31 January 2025
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you.
(Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from Nigel P (Son of Resident) published on 13 January 2025
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)Care Provider Verification
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Review from G P (Brother of Resident) published on 7 November 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from S W (Daughter of Resident) published on 31 October 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime. Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from S S (Son of Resident) published on 11 June 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from M E (Sister of Resident) published on 16 May 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from K C (Husband of Resident) published on 16 May 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from A B (Son of Resident) published on 16 May 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider) (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Review from C P (Daughter of Resident) published on 13 May 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
Facilities
Care / Support
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Treated with Dignity
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Review from S S (Niece of Resident) published on 5 April 2024
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime (at lorraine@dorringtonhouse.com and steve@dorringtonhouse.com). Thank you.
Facilities
Care / Support
Cleanliness
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Staff
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Value for Money
Review from Mark K (Son of Resident) published on 7 December 2023
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. We take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Review from J W (Daughter of Resident) published on 9 May 2023
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. Lorraine and Steve take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you.
Facilities
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Treated with Dignity
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Review from Tracey S (Daughter-in-law of Resident) published on 2 May 2023
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. Lorraine and Steve take these very seriously and you can email us anytime, Lorraine@dorringtonhouse.com and Steve@dorringtonhouse.com. Thank you.
Facilities
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Treated with Dignity
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Review from J H (Sister of Resident) published on 26 April 2023
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. Lorraine and Steve take these very seriously and you can email us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Ivan L (Husband of Resident) published on 20 March 2023
Submitted via Postal Card •
Report
Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from G S (Wife of Resident) published on 20 March 2023
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Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from Susan L (Daughter of Resident) published on 16 March 2023
Submitted via Postal Card •
Report
Reply from Steven Dorrington, Service Provider at Dorrington House (Wells)
Thank you very much for your review. Lorraine and Steve take these very seriously and you can e-mail us anytime 24/7 Lorraine@dorringtonhouse.com & Steve@dorringtonhouse.com Thank you. (Name: Steven Dorrington Email: steve@dorringtonhouse.com Position: Service Provider)
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Care / Support
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Treated with Dignity
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The Review Score of 9.7 (9.705) out of 10 for Dorrington House (Wells) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.705 for Dorrington House (Wells) is calculated as follows: ( (168 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 227 Ratings = 4.705
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dorrington House (Wells) is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Jan 2021
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Job Title: Service Provider
Joined: 1979
Steve and Lorraine Dorrington have collectively been involved in care since 1979. Our three homes are all purpose built so they are easy to get around for the less able. Dereham was registered in(1989). The other two homes are at Watton and Wells-next-the-Sea. We hope you find this Guide helpful in terms of telling you what is on offer at Wells-next the Sea and what you have a right to expect should you decide to make it your home. However, we would like you to come and have a look around the home before making such an important decision.
Please do not hesitate to contact us if you have any queries.