Dorrington House (Wells)

Westfield Avenue, Wells-next-the-sea NR23 1BY
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9.7 41 Reviews
  • Dorrington House (Wells), Wells-next-the-sea
Dorrington House Wells is one of three facilities owned by the care provider that specialises in modern care methods for older people and those living with dementia. Social services rates, self funders same rates, also self funders may apply for continuing care NHS funding.

The home is registered with the Care Quality Commission (CQC) and seeks to adhere to the highest standards of health, safety and hygiene, as well as encouraging independent choice and lifestyles among its residents. The home enjoys a "Good Rating" PAMMS with the Norfolk County Council (July 2021).

Wells Home is in walking distance of local amenities, whilst offering large garden areas for residents to relax in and good parking for visitors. The home offers a spacious main lounge/dining room as well as a bar area for residents to enjoy. Entertainment is also provided as well as fundraising events for 'Friends of the Home'. There are flat screen televisions for residents in all the lounges, good Wi-Fi coverage, video visits and online care plans. A wide selection of traditional and soft meals are offered.

The home works hard to make families and loved one feel welcome, ensuring they spend quality time with residents and feel included in their care. Online care plans are available, please contact the team for more information.

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Care Provided by Dorrington House (Wells)

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Silvia Deleliu (Manager)
  • Admission Criteria
    • Social services rate, self funders same rates.
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Dorrington House (Wells)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £926 – £1,090
    • Self-Funded Residential Dementia Care £926 – £1,090
    • RESPITE Self-Funded Residential Care £926 – £1,090
    • RESPITE Self-Funded Residential Dementia Care £926 – £1,090

  • Threshold for Social Services support is £23,250.00 please e-mail steve@dorringtonhouse.com for help and advice to secure support Our fee policy insures fairness and continuity when self funders go below the threshold and apply to NCC to avoid being moved.
  • (these prices are only a guideline, please contact Dorrington House (Wells) to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no set visiting hours. Please be mindful during mealtimes, Gp & nurse visits, or when staff are dispensing medication they may be busy.


    Relatives and friends are welcome to spend time with their loved ones, assist them with care needs if they wish to and most welcome to join in with the Activities and Entertainment.


    Feel free to ask for username and password so they can view the care plan from home.


  • Parking

  • Ample parking. Easy footpath access, convenient for shopping with residents, weather permitting. Wells next the Sea has spectacular views and a wealth of wildlife not to be missed.


Dorrington House (Wells) Reviews (41)

Total of 41, showing 41-41
9.7

Dorrington House (Wells) has a Review Score of 9.7 (9.718) out of 10, based on 18 reviews in the last 2 years. Over all time Dorrington House (Wells) has 41 reviews.

Overall Experience

  • 26
  • 14
  • 1
  • 0
  • 0

Date Published

41
8
13
18
23

Review from Breda L (Wife of Resident) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always very kind.

Reply from Steve Dorrington, Service Provider at Dorrington House (Wells)

Thank you for your review, please e-mail Steve & Lorraine anytime steve@dorringtonhouse.com


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.718)

Overview of Review Score

The Review Score of 9.7 (9.718) out of 10 for Dorrington House (Wells) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.718 for Dorrington House (Wells) is calculated as follows: ( (159 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 213 Ratings = 4.718

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dorrington House (Wells) is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jan 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Steven Dorrington

Job Title: Service Provider

Joined: 1979

Steve and Lorraine Dorrington have collectively been involved in care since 1979. Our three homes are all purpose built so they are easy to get around for the less able. Dereham was registered in(1989). The other two homes are at Watton and Wells-next-the-Sea. We hope you find this Guide helpful in terms of telling you what is on offer at Wells-next the Sea and what you have a right to expect should you decide to make it your home. However, we would like you to come and have a look around the home before making such an important decision.


Please do not hesitate to contact us if you have any queries.