Braydeston Court

4 Braydeston Avenue, Brundall, Norwich NR13 5JX
Submit a Review
9.4 26 Reviews
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Redlands House
Redlands House
9.6
Group Logo
Care Homes belonging to The Paddocks
The Paddocks
9.1
Member Logo
Care Homes belonging to Brooklands Care Home
Brooklands Care Home
9.8
Member Logo
Care Homes belonging to Ford Place
Ford Place
9.8
Member Logo
Care Homes belonging to Holmwood House Care Centre
Holmwood House Care Centre
9.8
Group Logo
Care Homes belonging to Walsham Grange Care Home
Walsham Grange Care Home
9.1
Show Braydeston Court on the Map

Care Provided by Braydeston Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Braydeston Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £860 – £1,100
    • Self-Funded Residential Dementia Care £860 – £1,100
    • RESPITE Self-Funded Residential Care £950 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,249
  • (these prices are only a guideline, please contact Braydeston Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large Car Park


Are you the Owner/Manager of Braydeston Court? View your Advertising Options

Braydeston Court Reviews (26)

Total of 26, showing 1-20
9.4

Braydeston Court has a Review Score of 9.4 (9.449) out of 10, based on 9 reviews in the last 2 years. Over all time Braydeston Court has 26 reviews.

Overall Experience

  • 15
  • 10
  • 1
  • 0
  • 0

Date Published

26
6
6
9
17

Review from Elizabeth S (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Braydstone Court, Brundall. She was there for about seven years until sadly passing away November 2024.
Whilst the building is older and a little imposing from the outside, the atmosphere inside is warm and welcoming. Visiting is a relaxed affair and all the staff are very
friendly and available to discuss any problems. I was always kept updated on her care and needs. My mum was Spanish and on her birthday one year, the home threw a Spanish-themed party for her. From my observations, all the residents are treated with respect and consideration. Mum wasn't the most accommodating of people but she never had a bad word to say about any of the staff or the home.
During the last three weeks of Mum's life, the home was in constant contact, keeping me aware of any changes etc., which was important as I live a long way out of the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colleen H (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy; we have been made very welcome. Dad has settled really well, our overall experience has been positive. Everyone has been very helpful and we have been kept well informed of Dad's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne B (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Braydestone Court is a bright and cheerful place. There is nice background music creating a relaxed atmosphere and activities to bring interest to each day. There are plenty of windows for natural light and views out to the garden. There are different areas downstairs that allow my mum to keep active
and move around safely.
Mum takes me to see her carers who she describes as lovely and the manager is accessible and reassuring.
Although I was very anxious to see my mum go into a care home, I can see by her smiling face and clean and tidy appearance that she is being well fed and looked after.
Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T G (Daughter of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been here for a few months, but the staff are lovely and caring and I am kept well informed of her care and needs I am always welcomed when I come to visit. Would benefit from a few more activities to keep them entertained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin T (Son of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for almost 3 years and over that time I have seen a gradual improvement in the appearance of the home through general maintenance and upgrading of facilities. Mum appears generally quite content with how she is looked after. She often comments on the food which more often
than not she likes and the standard of cleanliness, which has always been important to her. She engages with most staff and it's nice to see her smile when she recognises the staff she likes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet B (Sister of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been made welcome from the day he arrived. His carers have been kind and friendly and in tune with his character and his needs. He has settled really well. He enjoys his meals and his medical needs have been well met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa P (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the hardest things to do in life was made so much easier by the lovely staff at Braydeston Court. They welcome you and your loved one into the home with open arms. They are all happy smiling people who do their utmost best to provide care 24/7. The place itself has a warm and cosy vibe. And the
cafe is lovely. I visit at least three times a week and am always welcomed with a smile from one of the lovely team. They will call you, to keep you up to date with any info on your loved one. They have games, activities and entertainment too. The rooms are nicely decorated and clean. In the summer, the garden is lovely, with a large grass area and seating. The food is varied and they put the menu up daily on the board. So glad to have found the best place for my mum.

Reply from Shane Collier, Manager at Braydeston Court

We appreciate your thoughtful words. I'll make sure I share your feedback with our fantastic team. Your support as a family member is truly remarkable. Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alice D (Granddaughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These guys are just the best, they are so caring and attentive. I couldn't ask for better people to be looking after my gran. They look after us as relatives as well, I get cups of tea and even got treated to pancakes on pancake day! Thank you all so much for everything you do, you're all wonderful.
Gran is so happy and so well looked after which is all we could wish for.

Reply from Shane Collier, Manager at Braydeston Court

We appreciate your kind words. I'll make sure I share your feedback with our fantastic team. Your support as a family member is truly inspirational. Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan H (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All your fears about what residential care might look like melt away as soon as you go into Braydeston Court.
The wonderful team of carers create a warm, caring, safe environment for their residents, and are so welcoming to their relatives.
It’s all the reassurance we needed to entrust our mum to
their care, and she is so happy and settled there.
Highly recommended.

Reply from Shane Collier, Manager at Braydeston Court

We appreciate your fantastic feedback. I'll make sure I share your feedback with our fantastic team. Your support as a family member is truly appreciated. Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Daughter-in-law of Resident) published on 27 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited this care home over the past few months and have noted a positive atmosphere in the home, from the entrance through the lounge and dining area, there is often laughter and singing amongst residents which is lovely. The decor is fresh and gives a relaxed atmosphere for residents. Staff
appear to go about their business with care and cheerfulness. There is a new cafe which has been developed and this is a lovely area for residents to meet with their families. This care home offers a truly caring environment for loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gina K (Wife of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my choice of Shiels Court to care for my husband. The grounds are well maintained, pleasant and secure. Upon entry, there is an impression of airy light clean rooms. Adequately comfortably furnished, with many caring staff available to cater for needs etc. There is meticulous
care taken over personal records, having viewed them myself. I spent six hours at the home, and nothing caused me concern for my husbands' care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyn P (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been cared for at Shiels Court 2 1/2 years now. She has dementia and without medication can be violent. The staff are very good, patient and caring. Always ready to listen if we have any concerns. They have activities most days e.g. craft work, music which can help stimulate people with dementia.
It has been decorated throughout and there are trips out for residents. I would recommend Shiels Court to any family looking for a lovely place with caring staff for their loved one to stay. Thank you for looking after my Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David G (Son of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe Mother is in the right home for her needs. Lots of improvements in the last eighteen months and getting better as it should do. They always keep us informed as and when problems occur.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karin R (Daughter-in-law of Resident) published on 31 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been living in Shiels Court for 5 months and we are very happy with the care she receives.


The staff are all professional and very caring. We have witnessed at first hand how they sympathetically handled a new resident who wanted to go home, they were very calm and kind.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart T (Son of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Shiels Court since beginning of January 2017. The whole situation was not nice but the staff at Shiels Court could not have been more helpful. The service they provide is very good and when I came to terms of my mum being in a care home I could not ask for a better place. The hardest
thing is coming to terms with it. Thanks, Shiels Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn T (Daughter-in-law of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of this care home when entering first time, what a content happy home. The staff are always on hand if there's a problem, they make our family feel very welcome. My mother-in-law is content and made friends with staff and patients. I have nothing negative to say.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda (Daughter of Resident) published on 12 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been at Shields Court for around 8 months and we are so pleased we found Shields Court for her. On our first visit, we felt that it was more like a 'persons home' where as some care homes feel very clinical and depressing. The staff are very welcoming and it's good that you can visit at anytime.
We were worried that Mum wouldn't settle in very well as the temporary home she was moved into from hospital really unsettled her, however, we had no worries the staff soon settled Mum. Nothing is too much trouble for the staff and we know Mum is safe and being looked after well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia B (Daughter-in-law of Resident) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sheils Court's care of my father in law was exceptional. Management and staff without exception were kind, caring and knowledgeable about his dementia. Nothing was too much trouble and in my opinion, he had the best care we could have possibly got for him. Their open policy about visiting was reassuring
and we called at all sorts of different times and saw that the care and facilities were never any different. The atmosphere is very pleasant and the whole place is clean and well kept. I cannot recommend this place highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Georgia N (Great-granddaughter of Resident) published on 1 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great nan and great grandad both were in this care home and unfortunately, they passed away. I'm so glad they went to this care home the staff are incredible, they're all so caring and they felt like they were at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Victoria E (Daughter of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care given to my father over the 4 or so years he was a resident was nothing short of outstanding. I shall be eternally grateful to the staff for looking after him and his complex needs so well. They did exactly what the description of 'care' means they cared. The whole place residents
and staff alike felt like one big family.
The palliative care at the end for my father was wonderful. I thoroughly recommend Shiels Court Care Home to anyone with a relative with Alzheimer's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.449)

Overview of Review Score

The Review Score of 9.4 (9.449) out of 10 for Braydeston Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.549 for Braydeston Court is calculated as follows: ( (65 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 102 Ratings = 4.549

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Braydeston Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Braydeston Court

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Braydeston Court

What types of Care is Braydeston Court registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Braydeston Court provide?

Palliative Care is an additional type of care provided.

How many Rooms does Braydeston Court have?

There are 29 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Braydeston Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Braydeston Court to the centre of Norwich?

5.8 mile(s) as the crow flies, distance by road may be significantly further.