Winchley Home

Rectory Lane, West Winch, King's Lynn PE33 0NR
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8.1 2 Reviews
  • Winchley Home, King's Lynn

Care Provided by Winchley Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gina Reeve (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Last Refurbishment: 1991

Funding & Fees Guide for Winchley Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £830 – £975
    • Self-Funded Residential Dementia Care £830 – £975
    • RESPITE Self-Funded Residential Care £850 – £975
    • RESPITE Self-Funded Residential Dementia Care £850 – £975
  • All Fee Information available on enquiry


  • (these prices are only a guideline, please contact Winchley Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
8.1

Winchley Home has a Review Score of 8.1 (8.122) out of 10, based on 1 reviews in the last 2 years. Over all time Winchley Home has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My nan is a resident here. She loves it they do so much for the residents. The staff go out of their way. Christmas time was lovely staff put on a brilliant party and food and really got residents into the Christmas spirit. Rooms are lovely and cleaned really well. The grounds are lovely and we love
sitting in the garden when the sun is out. The home is clean and always looks so inviting. My nan loves the food all home-cooked by the chef. Entertainment is great my nan loves the events the home put on . My nan loves it here and wouldn't have her anywhere else. Keep up the amazing work you do.

Reply from Gina Reeve, Registered Manager at Winchley Home

Thank you so much for your kind words which I will pass on to all the staff and we are so glad to hear you and your loved one is happy and enjoying living at Winchley Home.


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Overall Experience  Overall Experience 1.0 out of 5

I have been refused access to see my friend from early November until today. The resident had no other visitors. She died (I think unnecessarily) this morning and I was informed of the death by the power of attorney who had never visited her in her residence of 4/5 years. The reason for refusal was
delivered to me by staff who said 'It's confidential'.
I do believe that there may well have been a medical reason for her death but I think that having visited her nearly every week for the past two years, my non-appearance for two months meant that her quality of life reached a very low point.
I do believe the cause of refusal was initiated by the Manager's husband (Maintenance Manager) who objected to me waking my friend from a doze, by poking me in the arm with his finger. I remonstrated for his assault.
You have, as a result of this death, lost a good paying resident.

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Current Review Score: 8.1 (8.122)

Overview of Review Score

The Review Score of 8.1 (8.122) out of 10 for Winchley Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Winchley Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.122 Points relating to the number of positive Reviews for Winchley Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 1 Positive Reviews ÷ 8.2 = 0.122

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Winchley Home

What types of Care is Winchley Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Winchley Home provide?

Palliative Care, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Winchley Home have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Winchley Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Winchley Home to the centre of King's Lynn?

2.6 mile(s) as the crow flies, distance by road may be significantly further.