Woodstock

The Green, Gressenhall, Dereham NR20 4DT
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9.5 32 Reviews
  • Woodstock, Dereham
Woodstock is a care home situated in the small, attractive village of Gressenhall, four miles from Dereham and twenty miles from Norwich.

Woodstock offers personalised residential care to 28 residents from across Norfolk and beyond, including those with dementia. Woodstock also offers day care, 7 days a week.

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Care Provided by Woodstock

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jo Land (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Woodstock

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,075
    • Self-Funded Residential Dementia Care from £1,075
    • RESPITE Self-Funded Residential Care from £1,075
    • RESPITE Self-Funded Residential Dementia Care from £1,075

  • Permanent, short term and respite care available.
  • (these prices are only a guideline, please contact Woodstock to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Woodstock Reviews (32)

Total of 32, showing 21-32
9.5

Woodstock has a Review Score of 9.5 (9.504) out of 10, based on 12 reviews in the last 2 years. Over all time Woodstock has 32 reviews.

Overall Experience

  • 21
  • 10
  • 1
  • 0
  • 0

Date Published

32
4
9
12
20

Review from Hannah T (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are forever grateful for the excellent care everyone gives to our mum. The staff are personable, approachable, friendly and most importantly, kind. I know I can totally trust them all with my mums care and I thank you for that.


I would also like to say thanks to the seniors who are very proactive

when we ask for anything to be done eg. the GP visits. It is done straight away - well done.

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Review from Ian C (Son of Resident) published on 29 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care looking after my mum for the last two years. Consistently high standard with caring, well-trained staff.
Great range of activities and consistently high standards of food.

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Review from Steven N (Son-in-law of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a breath of fresh air. My wife and I visit every week and have found the level of care second to none.


We always find the staff show total respect to all residents, their patience is never ending. We visited many care homes before opting for this one and have never at any point

regretted placing my Mother-in-Law within. The food is appetising and plentiful, the rooms comfortable and airy. All in all the home is a glowing example to care homes.

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Review from G P (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother died in Woodstock recently after living there for seven years. Their care was second to none and we were greatly comforted by the genuine love and tenderness shown to her by the staff. At such a sad time it meant so much to know that when we were not with her she was with friends.

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Review from M S (Daughter of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a fair standard of food. It is warm, clean and inviting, most bedrooms are ensuite. Staff are kind and know the residents on a first name basis. If I have any queries, I feel able to express my views with management.

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Review from Robert S (Nephew of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been well treated by friendly and courteous staff. Her improved diet and regular feeding is reflected in her significantly better appearance. My Aunt has benefited from the company of other residents and is often more communicative during our visits to see her.

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Review from John M (Husband of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent three years making regular visits to see my wife at Woodstock care home. I looked forward to every visit and as her dementia moved through different stages the staff would always be on hand to update me and give any support and advice I required. My wife had in her way three happy years there
and I always came away knowing she was in the best place and getting the very best care possible. God bless them all.

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Review from J S (Son of Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with overall standard. My father is in excellent care. Couldn't be in better hands. Thank you very much.

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Review from Gup (Daughter of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally kind and caring, homely atmosphere. Individualised care.

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Review from Jane H (Daughter of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Woodstock are very respectful to all residents they are quick to act on any concerns I have, they know their likes and dislikes. Most of the staff are happy to chat and tell me about mum and how she has been, it has a homely atmosphere. I am very happy with the care at Woodstock.

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Review from I D (Son of Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Woodstock Care Home very satisfactory.

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Review from D G (Daughter of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Woodstock for 2 years, maybe a little more, and I find the place a very welcoming and warm place for my mother to be. She has lovely staff members looking after her and they always greet me with a friendly smile, and we are welcome to call when we like. I know from experience that
not all homes are as good, so all in all I'm very satisfied that my mother is getting the best care possible.

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Current Review Score: 9.5 (9.504)

Overview of Review Score

The Review Score of 9.5 (9.504) out of 10 for Woodstock is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.504 for Woodstock is calculated as follows: ( (94 Excellents x 5) + (27 Goods x 4) + (13 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 139 Ratings = 4.504

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodstock is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Jo

Jo Land

Job Title: Home Manager

I have worked in the care sector for over 20 years. I started as a care assistant and have worked my way up gaining experience and qualifications, I have been a registered manager for 15 years within various-sized private homes.


For me, this is not only a job but a vacation. I have a passion for making a difference in people’s lives for our residents to have a compassionate and high quality of care, and to always make sure that their wellbeing is being prioritized. My daily goal is to do my absolute best to make sure that they live a fulfilled life and that they are being treated with dignity and respect