Wyndham House Care Home

Wyndham House, Manor Road, North Wootton, King's Lynn PE30 3PZ
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9.5 73 Reviews
  • Wyndham House Care Home, King's Lynn
Wyndham House is a beautiful old manor house set in the Norfolk countryside in the small village of North Wootton just outside the ancient market town of Kings Lynn.

Perfectly situated the home is only seven miles from Sandringham and fourteen miles from the popular seaside resort of Hunstanton.

Wyndham House can accommodate up to forty-one residents offering a high standard of quality dementia care. The home offers the flexibility of respite care, short breaks and permanent care.

All bedrooms are fully en suite, some with patio doors leading onto the beautifully landscaped garden areas. There is also every opportunity to personalise bedrooms with own treasured possessions.

There is a varied and exciting social calendar of events and activities throughout the home to stimulate and create a sense of wellbeing and independence.

Always welcome to come and visit the home yourself and meet the dedicated team who strive to make a difference in providing first-class quality care.

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Care Provided by Wyndham House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Freebairn (Care Home Manager)
  • Admission Criteria
    • Diagnosis of a cognitive impairment
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Wyndham House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,450
    • Self-Funded Residential Dementia Care £995 – £1,450
    • RESPITE Self-Funded Residential Care £995 – £1,448
    • RESPITE Self-Funded Residential Dementia Care £995 – £1,450

  • Our fees are calculated following a pre assessment of care needs required and the room selected.
  • (these prices are only a guideline, please contact Wyndham House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting times. Wyndham House always encourage families and friends to have lunch with their loved ones.


  • Parking

  • Parking on site.


Wyndham House Care Home Reviews (73)

Total of 73, showing 21-40
9.5

Wyndham House Care Home has a Review Score of 9.5 (9.529) out of 10, based on 16 reviews in the last 2 years. Over all time Wyndham House Care Home has 73 reviews.

Overall Experience

  • 60
  • 12
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  • 1

Date Published

73
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57

Review from Julie P (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In a really horrible situation, the home made it as fun and comfortable as possible. Great staff. And the end of life given to Dad was amazing. Again, they made a horrible situation so comfortable. Would recommend Wyndham House - amazing place.

Reply from Richard Lain-Smith, Marketing Manager at Wyndham House Care Home

Thank you so much for these kind words, and we're pleased that we were able to support you and your family at such a difficult time.


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Review from Lisa F (Daughter of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was treated with the utmost respect and care and was very happy in his own little room. He was bedridden but had a view of the garden and doors that opened during the day. The staff are wonderful and so caring, it's like he was at home from home. When he passed away, again the care was faultless.
I can not thank you enough for caring for him in the way you did and making sure he had everything that he needed until the end. However stressed or short-staffed the staff were, they never showed it at all and I was kept informed as necessary. Thank you again

Reply from Richard Lain-Smith, Marketing Manager at Wyndham House Care Home

Thank you for your kind words about the care your dad received at Wyndham House.


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Review from Michael B (Son-in-law of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law seems very happy and well looked after.

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Review from Susan B (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited today. Mum was smiley, happy, contented and walking well. Mum is eating well and has gained weight. Very happy mum is living here.

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Review from A H (Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here. I get nice food and the staff look after me. We had a party and I am happy.

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Review from R M (Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here.
I know everyone.

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Review from A B (Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very nice place.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete this review. We are so pleased that you enjoy living with us.


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Review from Vera P (Wife of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia I am unable to look after him myself so he has come into Wyndham House for care. The staff are incredible so caring and friendly, my husband has settled in so well he gets on really well with the staff I could not be happier to see him settled, it was getting a big worry when
he was at home. I would just like to say a big thank you to everyone at Wyndham House.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you so much for your lovely comments and feedback. We are very proud of the team at Wyndham House and are so pleased that your husband has settled into our home.


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Review from B L (Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, food is lovely. Staff are very good and helpful.

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Review from M H (Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy where I live now. Staff treat me with dignity and respect.

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Review from Maud C (Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that I don't think I could find a better home, as I can't live on my own. The food is good and the staff are very nice.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete this review. We are so pleased that you love living with us at Wyndham House and we love having you.


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Review from M W (Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here. Staff are very kind and helpful at all times.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you so much for taking the time to complete this review. We are so pleased that you are happy living at Wyndham House.


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Review from A H (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, with excellent caring staff.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete a review for us. We are so pleased that you rate Wyndham House so highly. This means a lot to us and Wyndham House.


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Review from C B (Son-in-law of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No negatives with Wyndham House Care Home, very satisfied with my relatives care. Highly recommended!

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Review from Susan M (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and care given always to the highest of standards.

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Review from Alan S (Husband of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very kind and look after my wife with care and compassion.

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Review from F B (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my Mum, would highly recommend.

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Review from Sarah B (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a wonderful place, with excellent staff and management team. They have kept us updated of what our loved ones are doing during the pandemic.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for your lovely feedback. We will ensure that our wonderful team at Wyndham House receives your comments.


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Review from H P (Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food is good. Staff are lovely. Lots to do. High standards. Local people I like.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete this review. We are so pleased that you enjoy living with us.


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Review from Donna W (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my Dad moved into Wyndham House he was depressed and had fallen on many occasions. Whilst at Wyndham House his mood has been lifted, he has not fallen and I am confident that he is being kept safe. Recently Dad has needed palliative care and as I have visited regularly, I have seen how caring
and attentive the staff are. They know the residents and understand their individual needs. The atmosphere is lovely and I hear residents being treated with dignity and respect. The manager is very hands-on and I am so happy that Dad came here.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you so much for your lovely feedback. We are very proud of the work that the team delivers on a daily basis and will ensure that they receive your comments.


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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Wyndham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Wyndham House Care Home is calculated as follows: ( (131 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (6 Poors x 2) + (5 Very Poors x 1) ) ÷ 189 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wyndham House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Michelle Freebairn

Job Title: General Manager

Joined: 2024

Michelle has been in Social Care Management for over 20 years. A huge highlight of Michelle's career is watching her team progress and adapt to the needs of their residents.