What types of Care is Allonsfield House Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Allonsfield House Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

What are the Facilities & Services at Allonsfield House Nursing Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Allonsfield House Nursing Home to the centre of Woodbridge?

5.6 mile(s) as the crow flies, distance by road may be significantly further.

Allonsfield House Nursing Home, Church Farm, Campsea Ash, Woodbridge, Suffolk IP13 0PX

Review from James A (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience

My mother entered Allonsfield for end-of-life care after suffering a number of small strokes. We were given a very positive view of the home when we attended an open day in December and then had to call at short notice to request a room. The staff visited us promptly and Mum was admitted the next day.

The nursing section is purpose-built, beautifully appointed with up-to-date equipment. The bedrooms are spacious, well-designed and ensuite. The large day room is bright, light and furnished to a high standard. My mother was made very welcome in the nursing section and during her stay was given a high level of individual attention. The medical and personal care she received was first-class. The staff were skilled at communicating to us the changes in my mother's condition and always took the time to ensure that both she and her visitors were comfortable. Unfortunately, her condition deteriorated and she died peacefully with us by her side after a stay of two weeks. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian L (Son of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience

I and the family are so pleased with this care home. The best place we could put Mum, the care is excellent, all the staff welcome us with a smile. Thank you for the care you provide for my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison F (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience

My mum has been at Allonsfield House Nursing Home for a while now and is so happy. The staff and manager are excellent and everyone makes you feel welcome. They are all kind and excellent in their work. My mum is looked after so well, nothing is too much trouble, it's like one big happy family and I

appreciate everything they do for my mum and my family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N L (Husband of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care my wife has received, she has dementia, the care staff are excellent. My family and I are always welcomed when we visit. My wife enjoys singing and activities, she has settled in and is very happy. Thank you all for the care you are all giving my wife.

Reply from Bishnu lamichhane, Home Manager at Allonsfield House Nursing Home

Thank you very much for your kind and motivating words towards the team. It is truly appreciated. We remain committed to improving and striving for the highest standards of care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B H (Husband of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience

After over a 1 year of care, I can say I am pleased with my wife's care, particularly as her condition with her Lewy Body Syndrome, Macular Degeneration and Parkinson's. She is treated kindly by all the staff and I am pleased to recommend Allonsfiled House to my friends and contacts. Thank you all for

her detailed care and kindness.

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

We are pleased that you are happy with the care and support provided by the team. I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F F (Wife of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience

It was a real shock when my husband and I were both in hospital and it was deemed that he must go into care, not home - I was recovering from pneumonia, then they said heart failure - and unable to give the care my husband deserved.
I could not wish for a better 'substitute home' for him, everyone,

yes everyone shows such care even though they must at times be so weary. They are marvellous.

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

Thank you for your lovely comment and it is an honour that you trust us to provide the care and support to your loved one. The dedication and support that you all still provide as a family is lovely to see and we are proud to be part of this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah S (Regular Volunteer) published on 21 August 2024
Submitted via Website • Report

Overall Experience

Myself and Billy (my border collie) are volunteer visitors for Therapy Dogs Nationwide. You will see Billy's picture on the website (I'm not as photogenic), he loves to visit and meet the residents. When we are there we access all areas of the home, so everybody who wants a stroke of his soft coat gets

the opportunity. It's especially nice for those who miss their own dogs, and the fact that he is happy to help with the dispatch of biscuits makes everybody happy. He and I are welcomed by residents and staff, and we have a chat and a fuss. Billy is a very friendly and easygoing dog, spending a lot of time sitting on the feet of residents - he likes to get close. The staff, without exception, are friendly and welcoming of us. I do hope that we bring some pleasure.

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

We all love to see Billy, who brings great comfort to our residents and staff and we look forward to his visits to have a cuddle and sneak him a biscuit. The joy in the resident's faces when they see him coming is so heartwarming and your visits are so valuable. This could not happen without you, of course, so thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J E (Son of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

The staff were kind, understanding and caring. A beautiful room which was clean and attention to detail was paid with regard to cleanliness and ensuring the bed was comfortable and in working order. Staff were knowledgeable with regard to the medicines required and worked closely with the local GP practice

which we found reassuring. The assessment of need was accurate which enhanced staff knowing the needs and how to meet those needs but also to be able to person-centred care. Lovely food at the time of main meals and well supported by snacks

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

Thank you so much for your kind words, I will pass them onto the team. I am pleased that you were satisfied with the room and the high standards of care that we aim to achieve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret R (Daughter of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience

I think £6000 per month is too much for the tiny room she is in!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Nephew of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience

My aunt has now been at this care home for just over 4 years. When she first arrived the home was rated as outstanding, however over the last two years the standards have dropped significantly and now has a rating of satisfactory. The support staff have always been pleasant and I believe they work hard

for what is essentially minimum wage. I have struggled with the management, there is no continuity and there is regular change with the home manager position, this is despite being assured this will not continue to happen. Costs have gone up on average 10% a year which is profiteering, and standards have dropped. My aunt's personal possessions have also gone missing, including a watch which had sentimental value. In general I'm very disappointed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K L (Daughter-in-law of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience

Lovely welcoming home - clean and fresh, everyone friendly.
Lots of fun activities.
Made lots of friends.

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

Thank you for taking the time to leave a positive review for our home. We are glad that your mother-in-law enjoyed their stay with us at Allonsfield, it was a pleasure to meet you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen D (Niece of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience

My aunt was moved from a nursing home in another area to be closer to family. It was a very big move for my 93-year-old aunt but everyone here at Allonsfield House has made everything so easy. The staff are so welcoming and caring, nothing is too much trouble. I have every confidence that my aunt will

be very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephanie C (Granddaughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience

Very lovely staff, polite and helpful. Best manager so far in the 3 years my nanny has been here. The receptionist is always so kind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L F (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience

Since my mother has been in the home she has received excellent care and kindness. The staff are so caring and kind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey B (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience

Allonsfield House Nursing Home has improved beyond measure recently because a new staff member has brought new life and vigour into the residents' everyday lives at the home. I have seen my mother's well-being and mental health improve. Today she has gone on a trip which I am sure she will enjoy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark P (Son of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience

Although busy, the staff are a fantastic asset. Attentive, kind and considerate in all aspects of care provision. This is reflected across the whole organisation at Allonsfield. All staff, from cleaners, the caterers, maintenance, carers and nurses, all showed a very positive outlook to residents, taking

time to talk to residents and visitors.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your feedback. The team work hard and welcome the positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K D (Son of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience

Very good as it was a short notice stay for emergency respite, the staff were very good, dealt with food very well for someone who is wheat and gluten-free. Would recommend this care home to anyone who is looking for a place for their loved ones.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your review, we aim to met every residents needs to a high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P T (Stepdaughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience

I write as the stepdaughter whose stepmother spent three weeks in respite care at Allonsfield in April 2023. I felt the care my stepmother received was excellent. She had no complaints to me during her stay and had she been unhappy at all she would have let me know. Of course, she wanted to get back

to her home but having broken her arm and having early dementia she needed respite care. From my first enquiry as to there being a vacancy, to getting her to the home and eventually discharging her everything rang very smoothly. I found the staff friendly and had the feeling nothing was too much trouble. It was always clean and there were no unpleasant smells or the odour of trying to mask any smells. I therefore, recommend Allonsfield Care Home with pleasure.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your kind comments, we are pleased your stepmother enjoyed her stay while she recovered. The staff work hard to ensure we give outstanding care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A K (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience

My dad who has advanced dementia is well cared for by the staff who understand his needs. The home is a welcoming place with friendly staff and excellent facilities and caring staff.

Reply from Nicola McCourt, Home Manager at Allonsfield House Nursing Home

Thank you for your review, as a home we are always wanting to improve our services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience

On the whole am very satisfied with the care my mother receives. There are some very strong points, flexibility, understanding and respect with regards to the resident and residents' family wishes. The majority of carers are good with several being excellent and the homely family atmosphere. There is

one less strong point, some carers have not been good or interested in communicating with my mother and communication has been purely functional. The quality of carers is inconsistent (some are excellent and some rather poor) Overall the care is very good though.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your review. As a home, we are changing and improving our services. Recently, we have appointed a new manager and activities coordinator and encourage all staff to communicate well with all residents and loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money