Allonsfield House Nursing Home

Church Farm, Campsea Ash, Woodbridge IP13 0PX
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9.7 65 Reviews
  • Allonsfield House Nursing Home, Woodbridge
Kingsley Healthcare is proud to announce Allonsfield House as an idyllic country setting for person-centred nursing care.

Their home in the delightful rural Suffolk village of Campsea Ashe has long been a favourite place for residential and dementia care.

Now the home has its nursing registration they are able to invite in residents who need nursing care as well.

Allonsfield House really combines the best of town and country – it is in the heart of the Suffolk countryside but conveniently close to Woodbridge, Wickham Market and Framlingham and only a short drive from Ipswich on the A12.

They make living in the countryside even easier through their luxury chauffeur service available to residents and their families. You will love the home's architecturally pleasing blend of old and new, bringing the best of modern living to a farmhouse with exquisite historic features.

The home's latest development of luxury suites combines the highest levels of comfort with beautiful, contemporary decor. The home has enviable living space and residents love its two conservatories, one of which houses the popular Ashefield Tea Room.

If you are looking at nursing or residential care homes near Woodbridge or Ipswich, Allonsfield House has a relaxed country feel that visitors often remark on, making it the perfect setting for high quality nursing, residential, dementia and respite care.

A short drive from the delightful coastal resort of Aldeburgh, Allonsfield House is also the perfect place for respite care near Ipswich.

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Care Provided by Allonsfield House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dawn Waqalevu (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (53)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Allonsfield House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Nursing Dementia Care from £1,200

  • * Subject to successful assessment
  • (these prices are only a guideline, please contact Allonsfield House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Allonsfield House Nursing Home Reviews (65)

Total of 65, showing 41-60
9.7

Allonsfield House Nursing Home has a Review Score of 9.7 (9.704) out of 10, based on 27 reviews in the last 2 years. Over all time Allonsfield House Nursing Home has 65 reviews.

Overall Experience

  • 48
  • 12
  • 1
  • 3
  • 1

Date Published

65
7
14
27
38

Review from Susan T (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother has found it difficult to come to the knowledge that she will not be able to return to her previous independent life, I know that she could not wish for more comfortable surroundings, better support from her loving carers, the home's management and the whole backroom team - or even
more tasty meals! I send my heartiest thanks to everyone at Allonsfield.

Reply from Judith Morgan-Worrall, Home Manager at Allonsfield House Nursing Home

Dear Susan. Thank you for such a wonderful review. I believe your mother has benefited greatly from a recent change of scenery, she is engaging with the residents well. She is a delight to have as a resident at Allonsfield house, one of the family. I am sure she will soon make some new friends on the new unit. Again thank you for such positive feedback, which I will pass onto the team. Regards Judith.


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Review from R C (Son of Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all at Allonsfield House enough for the truly wonderful care they gave my mum in the last few months of her life. They were all so kind, caring and considerate to mum and my sister and I. We couldn't have hoped for a better experience and I can't recommend Allonsfield highly enough.

Reply from Judith Morgan-Worrall, Home Manager at Allonsfield House Nursing Home

Thank you for taking the time to complete a review for Allonsfield House at such a difficult time for you and your family. I am so pleased you were happy with the care and support your Mum received during her stay, she will be sorely missed by all the staff at Allonsfield. I will pass on your lovely review to the staff. Best wishes Judith.


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Review from Stella H (Daughter-in-law of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father-in-law has complex dementia and could not receive better treatment and care anywhere. He seems very happy and everything he needs is catered for. Mother-in-law is in the residential side and is getting all the care she deserves and space for as much rest as she needs. She was being looked after
very well.

Reply from Judith Morgan-Worrall, Home Manager at Allonsfield House Nursing Home

Dear Stella, Thank you for taking the time to write a review for Allonsfield House and for your positive words. The staff will be over the moon with the review. I am so pleased that both your family members have settled so well into the home. and you feel their needs are being met and catered for.
Thank you again, best wishes, Judith.


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Review from Lisa C (Daughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care of my mother in her 4 months and especially at the end of her life.
My brother and I couldn't have been happier with the care that she received.
Staff were extremely helpful and accommodating to our needs considering the current pandemic.

Reply from Judith Morgan-Worrall, Home Manager at Allonsfield House Nursing Home

Dear Lisa
Thank you for your warm and lovely review of Allonsfield House, we are so very grateful, it is comforting to know that you and your brother were both happy with the care your mother received while being supported by the staff at Allonsfield during such a difficult period.
Best wishes, Judith.


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Review from Linda K (Daughter of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Allonsfield for nearly 2 years, always looks well presented. She always appears happy. Staff are always friendly and approachable and always keep me updated with any concerns.

Reply from Judith Morgan-Worrall, Home Manager at Allonsfield House Nursing Home

Thank you for such a lovely review for Allonsfield House and the staff. It really does make a difference to have such positive feedback from the families and friends, especially through these difficult times. I will ensure the staff are all made aware of your kind words.


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Review from Mark H (Son of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such pleasant staff, nothing seems to be too much trouble.

Reply from Judith Morgan-Worrall, Home Manager at Allonsfield House Nursing Home

Thank you for spending the time and completing a review for Allonsfield House and for your kind words. If there is anything else we can do to support you and your family with ensuring both of your parents remain happy and settled in their new home, please do not hesitate to contact myself or the staff at Allonsfield.


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Review from M P (Daughter of Resident) published on 16 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Based on the two-plus years I have visited and cared for my Mum, alongside the Allonsfield staff, my observation is that the frequently changing management continues to be a problem, which is accurately reflected in the CQC report. This is a great shame because with good management the skills of the
carers would be much better maximised. The environment has improved a lot over the years and is pleasant.

Reply from Georgina Dennison, Regional Operations Director at Allonsfield House Nursing Home

We thank you for your review and for your comments on the improvements that have happened in all areas of the home that have taken the CQC report to an overall good rating. All of the staff team have worked tirelessly throughout the Covid pandemic providing excellent care to all of the residents.


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Review from H V (Daughter of Resident) published on 1 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mum has been a resident in the dementia wing at Allonsfield for two years and in that time there has been a lot of work to improve the environment both inside and out (although the allotments were never built, which is a shame). The activities coordinator is good, but the activities a bit limited.
My main concerns are the inconsistent care, the high turnover of management - with resulting issues and poor interaction with and feedback to relatives.

Reply from Stephen Pullinger, Marketing Manager at Allonsfield House Nursing Home

We are sorry that you have not been satisfied with some aspects of our service and would stress that we always encourage families to come forward with any concerns at the first opportunity. With regards to your concerns about the level of care, we would point out that the home has an excellent CQC report. Activities have necessarily been constrained by the pandemic but we have still tried to engage the wider community through Zoom events. The development of our organic garden has also regrettably been delayed by the pandemic but it is still going ahead. We strive at all times to keep families informed of what is happening through regular newsletters and other correspondence.


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Review from V P (Daughter of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The visits have been organised with the resident, the visitor and the staff's safety as top priority, but somehow in a way that the resident is not aware. My mother sits with one of the carers (or another of the amazing team of angels that work at Allonsfield) and the carer hugs her and holds her hand
so she does not notice that I don't. The staff are always happy, friendly, professional and pleased to accommodate the visitors. I think Allonsfield is really outstanding and the way Covid 19 has been handled gives me such confidence in the home.

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Review from J S (Husband of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Allonsfield House for very nearly 3 years and for the last 3 and a half months we have all endured the ghastly lockdown. I cannot fault the staff during this time, who have been brilliant with their wonderful care and kindness. I know during this time there have been management
issues but the care team have kept together to keep Allonsfield a safe and special home. My three son's and my wife's brother join me to say thank you for all your continued care and kindness - may God bless you all.

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Review from F R (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother needed some emergency respite care and Allonsfield House had a room available. From the first telephone call the staff could not have been more helpful and kind. I was so grateful that they were able to help and they cared for my mum with respect and kindness. I saw how they were with other
residents too and admired the care they gave.

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Review from L E (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring, attentive to the resident's needs, nothing is too much trouble. The environment is personal, family-friendly and the entertainment is fantastic.

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Review from Karen F (Daughter of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When looking for somewhere for our mum, this was the fifth home we visited. Immediately we walked in, we knew it was the right place, homely, friendly and intimate.
We were right - nothing is too much trouble, food is good, plenty of attention and care and mum is enjoying it. She has even made some
new friends.

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Review from A W (Daughter of Resident) published on 19 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has improved a lot since the beginning of the year and now feels much more homely and welcoming. The care staff are very kind and caring and I have noticed that the residents seem to be much happier and more engaged since the arrival of the two activity coordinators - they have really brightened
up the days for many of the residents. The home is always clean and tidy and the garden well kept.

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Review from Corrin C (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has recently become a resident at Allonsfield House after a difficult stay in hospital. The staff at Allonsfield House have been absolutely marvellous at helping her adjust to her new home. The manager has gone out of her way to make this process as smooth as possible and my mother's carers
are angels sent from heaven.

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Review from S O (Brother of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Allonsfield has improved dramatically since the CQC inspection in all areas. I was intending to move my relative to a different home but now there is no need as she is cleaner, better dressed and, above all, happier. I hope that these improvements will continue and I will be able to tick "excellent"
in some boxes next time.

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Review from June S (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here since February 2016 and I can honestly say that the home has always taken great care of her and the staff have always been lovely. The 2 new activities staff are absolutely brilliant. The only problem I ever had was with my mother's clothes going "awol" but this now seems to
have been rectified. I always get a phone call if there is any problem, medical or otherwise, which is really helpful as I feel I am still part of my mum's life.

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Review from Ian H (Husband of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Allonsfield House for respite care on several occasions but now it is for permanent residence. It is a very friendly and homely, the staff have been so respectful and caring as my wife has lost her speech and has difficulty in communications. But the care coordinator is so brilliant
in motivating my wife, it is such a calm and peaceful home and I cannot praise the staff for their care, kindness and attention enough.

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Review from Melvyn W (Son of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions say a lot and on a visit to look around the home we were impressed with what we saw. It had a friendly family atmosphere. From day one the staff and management made my father along with my wife and I very welcome and totally involved with the care my father required. With my father,
having dementia, was not always easy to care for but the staff always maintained his dignity and were respectful to him especially in his final days. From what we noticed during our visits this applied to all the residents. We would like to wish all the staff and management well for the future of the home and would not hesitate to recommend the home to anyone looking for a care package.

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Review from S O (Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful, very few restrictions.

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Allonsfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for Allonsfield House Nursing Home is calculated as follows: ( (250 Excellents x 5) + (49 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 318 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allonsfield House Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Bishnu

Bishnu Lambichhane

Job Title: Home Manager

I started my career in the care industry and soon realised my passion was nursing. I have acquired considerable experience working for the NHS in various positions as well as in private care homes. Since joining Kingsley, I have progressed from Clinical Lead Nurse to Home Manager at Woodbridge, before moving to Allonsfield. I love the support you get from a family-run company and I am blessed with a great team. Outside work, I love reading and gardening and enjoy travel.


Madeline

Madeline Byer

Job Title: Deputy Manager

I have worked in healthcare since 2010, I started as a support worker and then completed my degree in Mental Health Nursing in 2016. I have worked in acute wards as well as nursing homes. Being an advocate for people with physical and mental health needs has always been a passion of mine and I have always been drawn back to working with the older generation. I believe in being honest, compassionate, kind and having good listening skills. I will always do my best to help anyone who is struggling. Being holistic and working with the Multi-Disciplinary Team is key when caring for residents and their families. I will always strive to empower my team to provide the best quality of care possible.


I love all things Disney so if I'm not at work I'm probably visiting Disney World. I have a good sense of humour and like to lead life and work with a positive attitude. A happy atmosphere is contagious and this is always my goal!


Lucy

Lucy Rhys-Williams

Job Title: Hospitality Manager

I gained several years of experience managing hotels throughout East Anglia before joining the team at Allonsfield House as hospitality manager. I am a qualified Holistic Therapist, Sound Therapist and Reiki Master and in my spare time also enjoy gardening, road cycling and walking my rescue dog Denzil.


Victoria

Victoria Parrish

Job Title: Administrator

I have been working here at Allonsfield for two and a half years. However, I have worked in the care sector for 17 years in many different roles and I can honestly say Allonsfield is the loveliest place I have worked. The residents make me smile every day and I enjoy having a “natter” and listening to their own and family history. My family are very important to me and I spend most of my spare time with my nephew and nieces and I love being Aunty Vic. I also like to watch crime dramas and documentaries.


Sally

Sally Ann

Job Title: Head House Keeper

Joined: 2010

Sally Ann has been head housekeeper at Allonsfield House for 11 years. She is well organised and efficient and particularly enjoys interacting with the residents and making them smile. Sally Ann is very helpful to all staff and always makes new employees feel very welcome. Sally Ann always has a smile to make people feel very relaxed, she ensures that Allonsfield has a safe, warm and welcoming environment and strives to make the place feel like home from home.