The Beeches

39 High Street, Ixworth, Bury St Edmunds IP31 2HJ
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9.6 50 Reviews
  • The Beeches, Bury St Edmunds
At The Beeches Residential Home, they specialise in all aspects of dementia care.

Situated in the picturesque village of Ixworth, near Bury St Edmunds, this Grade ll listed home supports a small community of 44 residents. The priority is in delivering care that maintains the dignity and individuality of each person, providing both physical and mental stimulation aimed specifically at those living with dementia.

Facilities have been tastefully adapted to provide easy access for those with lower mobility, providing suitable wheelchair access along with a lift to all floors. All rooms have top of the range facilities to make sure residents are comfortable, including TV points, en-suite facilities and comfortable furnishings.

And not only is it home to a welcoming and supportive group of residents, but the community also houses a small collection of pets, allowing residents the chance to enjoy the health benefits that spending time with animals provides. From tropical fish and birds to pygmy goats, there are plenty of creatures for residents to enjoy.

Visits from family and friends to the care home are also heartily encouraged. Visitors can spend time with residents in beautiful gardens or in the comfortable lounge area.

Whilst providing high-quality care is at the heart of what they do, it’s the personal and considerate delivery that makes them special.

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Care Provided by The Beeches

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • S & A Care Ltd
  • Person in charge
  • Angela Wade (Manager)
  • Admission Criteria
    • No smoking
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for The Beeches

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,165 – £1,330
    • Self-Funded Residential Dementia Care £1,165 – £1,330
    • RESPITE Self-Funded Residential Care £1,165 – £1,330
    • RESPITE Self-Funded Residential Dementia Care £1,165 – £1,330
  • (these prices are only a guideline, please contact The Beeches to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Beeches Reviews (50)

Total of 50, showing 1-20
9.6

The Beeches has a Review Score of 9.6 (9.610) out of 10, based on 15 reviews in the last 2 years. Over all time The Beeches has 50 reviews.

Overall Experience

  • 35
  • 12
  • 2
  • 0
  • 1

Date Published

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Review from Jackie M (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into The Beeches in May 2022. Mum settled in right from day one. Excellent care and love, Mum was very naughty at times and had staff on their toes. Mum was so happy there, which made me happy. All staff are brilliant. And I mean all. Mum loved the garden, especially watching the goats,
birds... Mum sadly passed away in December 2024, the end-of-life care was excellent. This care home is excellent. Food is excellent. Actives, Mum loved when had singers to the home. I miss the home as I was there 3/4 a week. But will pop in from time to time.

Reply from Dave Rai, Owner at The Beeches

Thank you so much for taking time to leave such a lovely review for The Beeches Residential Home. We really appreciate your feedback, especially under such difficult circumstances. Choosing a care home for a loved one is such a difficult decision and I am so pleased that you gave us the opportunity to look after your mother.


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Review from P P (Sister-in-law of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is being very well cared for by the staff.

Reply from Dave Rai, Owner at The Beeches

Thank you very much for your kind words about the care being received at The Beeches for your sister-in-law. It is wonderful for our carers to receive recognition for the quality care they provide to our resident's on an ongoing basis. I will pass your comments to the teams and thank you once again for taking the time to write such a lovely review of The Beeches.


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Review from C S (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wrote a review of The Beeches in July last year but now that my mum has sadly passed away I wanted to update my feedback. Mum was given the very best care right to the very end and we could not have asked for more. We are very lucky to have found The Beeches and would certainly recommend it. The staff
are amazing and they and the management really care about the residents. We cannot thank them enough.

Reply from Dave Rai, Owner at The Beeches

Thank you for your wonderful review of The Beeches. I am incredibly proud of our team, so it is great to see them all included in such lovely feedback. I will be sure to share your kind words with everybody.


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Review from D C (Friend of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My partner's Father went in here to enable his wife to have a break. We visited twice and were not impressed to find the residents sitting in a room with music playing without any other stimulation. A carer sat doing nothing, not engaging the residents. After 4 days there he ended up in hospital as
they claim they found him in his room choking. He nearly died and has never recovered.

Reply from Dave Rai, Owner at The Beeches

We are obviously disappointed that you have had a negative experience. Our aim is to provide the best possible care to those we support and its something we take very seriously.


Unfortunately in this instance your father woke with a breathing and respiratory problem which resulted in a heavy cough, we then sought emergency care immediately.


We do have two activity coordinators and they do different activities daily, some groups and some one to one, they work throughout the building and not just in one room. We are sorry that you did not see them participating with residents at the time of your visit and seeing the lovely activities that they do together.


Once again we are very sorry that you feel the experience did not meet your expectations and strive to move forward.


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Review from Annabel D (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to The Beeches in June 2024 from another care home which I thought had been great. I was very nervous about moving her but the team at The Beeches have been fabulous. I never needed to worry. Mum has settled, she smiles all the time, she is much calmer and I can see happier. She has enjoyed
the entertainment, happily sits in the lounges (which didn't happen before). I am very happy with The Beeches.

Reply from Dave Rai, Owner at The Beeches

We all appreciate greatly your nice review of The Beeches.


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Review from D P (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is a new resident, and so far, we are very happy with all aspects of her care. All staff were have come in contact with, be it carers or management, have all been very professional, caring and friendly. They have welcomed Mum to the home with open arms, and we have every confidence she will be well
cared for.

Reply from Dave Rai, Owner at The Beeches

Many hanks for your excellent review of our home. All at The Beeches will appreciate your kind words.


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Review from Wendy C (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into The Beeches in October 2023 and sadly passed away this week. Having moved him from a home that looked like a hotel but whose care was worse than poor, The Beeches surpassed all our expectations. Treating Dad with dignity and respect throughout his stay, even when he could be challenging.
The manager and her team are exceptional, and always focused on the best for the resident. They are creative and flexible and they don’t give up on making sure they offer each resident the care their needs require, no one is treated as a number. Right up until Dad passed they continued with their dedicated care for him and their love for the work they do is heartwarming for family members in those difficult last days. My sister and I will miss them all because they became part of an extended family. The warmth and love they showed our dad reiterated their exceptional care for their residents. I would recommend them wholeheartedly to anyone faced with seeking a care home for their loved ones.

Reply from Dave Rai, Owner at The Beeches

Many thanks for your wonderful review of the Beeches. We wish you all the best following your father sadly passing away. However, we are glad we could give the quality of care your father deserved. All at the home will appreciate your kind words.


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Review from Patricia F (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lovely staff caring for my mum are really special.
Mum recently had a fall and when I arrived at her home there was a member of staff laying on the floor with her to keep her calm and another carer with us for a few hours until the ambulance arrived.
After a week’s stay in hospital, they welcomed
her back which was so nice and reassuring as Mum was so unsettled being away from her usual surroundings due to her Alzheimer’s.
Thank you to all your amazing staff at The Beeches who go far beyond their normal caring duties.

Reply from Dave Rai, Owner at The Beeches

Thank you for such a nice review of our home. We are pleased you are happy with the care we provide for your mum. These kind words will be appreciated by all at The Beeches.


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Review from Vanessa B (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we couldn’t be happier with the care and love our mother receives from the excellent care team. Our mother who has dementia is always clean and well looked after and is very happy in her home, surrounded by her personal things in her lovely room. The staff are always friendly and caring
and obviously happy to be working in this wonderful care home. We would definitely recommend The Beeches and are so blessed we found such a lovely place for our dear mum. Thank you so much to all the staff who give so much love and joy to their residents.

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Review from M W (Nephew of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at The Beeches for 5 years, during which time she has been happy and well looked after. The Beeches is a very friendly, caring and cheerful home, with the managers and carers getting to know their residents really well. They respond to my aunt's changing needs and make sure
that she can still enjoy activities where possible. I am kept well informed of any health issues. Other friends and family have also commented very positively about the Beeches after their visits to see my aunt.

Reply from Dave Rai, Owner at The Beeches

Thank you for your wonderful review. We are glad you are happy with the care your aunt is getting.


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Review from S M (Daughter of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is at The Beeches.
All staff are very friendly and great at their jobs. Mother is shown lots of care and attention whilst also being respected.
We are kept up to date with all aspects of mothers' care.
We as a family always felt welcome when visiting.
A lovely care home.

Reply from Dave Rai, Owner at The Beeches

It's much appreciated seeing such a nice review about your mother's care at the home. The positive feedback is appreciated by all at The Beeches.


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Review from Lynda B (Daughter of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome by the staff and managers.
Nice to know that mum is in good hands
Can not fault the patience shown by all staff under stressful times
Always find one of staff if I have a question

Reply from Dave Rai, Owner at The Beeches

Many thanks for such a lovely review of The Beeches. It will be appreciated by all at the home.


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Review from Rosalind M (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There's not enough words to say thank you for the care and support my mother gets. All the staff there are amazing. Nothing is too much trouble. Always greeted with a smile. When there, staff are always polite and look enthusiastic. My mother always looks clean and tidy. I also have high praise for
management team too, as to how The Beeches is run. Keeping us updated with any concerns and making sure standards are kept. There's been absolutely no regrets placing my mother there.

Reply from Dave Rai, Owner at The Beeches

Thank you for such a great review of The Beeches, its wonderful to hear such nice words on the care we give.


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Review from J N (Wife of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at The Beeches for over 14 years. His care has always been exemplary. We both like the cosy, homely feeling of this old Georgian property, which still retains its old fireplaces. Any medical crisis is quickly addressed by the staff. My husband has not only Alzheimer’s and vascular
dementia but was diagnosed simultaneously with bipolar disorder, and he can sometimes be quite challenging, but the staff are alert to the possibilities this combination can present at times. He is still able to make home visits, and these are encouraged. I have recommended The Beeches several times to families looking for residential care for a loved one.

Reply from Dave Rai, Owner at The Beeches

Many thanks for your wonderful review of The Beeches. It will be appreciated by all at the home.


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Review from S C (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are happy that Mum is receiving great care at The Beeches. She has dementia and the staff are quick to realise when she's not 100% and will act on it swiftly. The dementia causes her care needs to change on a daily basis but the staff read her well and adapt their approach accordingly.
They also consult and liaise with external NHS specialist teams to ensure Mum's needs are fully met.
The Beeches has a good relationship with the GP surgery, a GP visits weekly and the surgery have proved to be swift in responding when Mum has required medical attention outside of the weekly visit.
There is a happy atmosphere in the home, with lots of activities and the staff actively encourage residents to participate but also respect the wishes of those who prefer not to join in. There is a TV lounge, a radio lounge and a quiet lounge so residents have a choice of where to sit. They can also sit in a lovely conservatory overlooking the garden.

Reply from Dave Rai, Owner at The Beeches

Many thanks for your wonderful review of The Beeches and the nice things you have to say about the care your mum receives. All at The Beeches will be thankful for such positive feedback.


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Review from D M (Daughter of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at The Beeches work tirelessly to provide a dignified, comfortable and enjoyable experience within the home. They make the relatives feel welcome and very understanding and considerate when you visit your relatives. The environment is always clean and the way the rooms are set
out provides small intimate areas so residents aren't overwhelmed by too many people in one place at a time.

Reply from Dave Rai, Owner at The Beeches

We very much appreciate your kind words about The Beeches.


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Review from Amanda K (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care for Mum. The staff are very friendly. Mum always looks clean and well-dressed.

Reply from Dave Rai, Owner at The Beeches

Thank you for your nice review of The Beeches, it's appreciated by all.


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Review from Stephen G (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care for Mum with friendly staff. Mum is always dressed nicely and her appearance is really good. We are pleased with Mum's care.

Reply from Dave Rai, Owner at The Beeches

Many thanks for taking the time to do such a nice review of The Beeches. We are all happy that you appreciate the care we provide to your mum.


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Review from M H (Son of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having cared for my mother full-time for 18 months during the pandemic, I reached a point where I knew placing my mother (91 years with Alzheimer's) would not be a shock to her. I had feelings of guilt and concerns about how well my mother would be treated. I looked at several care homes prior to choosing
The Beeches. Within five minutes of looking around the home, I knew this was the right place for my mother. Since February 2022, when Mum moved in, I have only had positive feelings about her care. The staff are clearly all kind, patient and considerate to both my mother and other residents. This is a wonderful care facility. Thank you.

Reply from Dave Rai, Owner at The Beeches

Many thanks for your wonderful review of our care home and the care we provide for your mother. The kind words you say are very much appreciated by all at The Beeches.


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Review from S B (Daughter of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here now for just over two years and in that time, she has settled in well. The staff are always very caring and support Mum in everything she needs. Nothing is ever too much when asked. Management are always very accommodating and always keep us informed of Mum's health and well-being.
I would highly recommend The Beeches for their outstanding care and support around dementia.

Reply from Dave Rai, Owner at The Beeches

Many thanks for your great and kind review. This will be appreciated by all at The Beeches.


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Current Review Score: 9.6 (9.610)

Overview of Review Score

The Review Score of 9.6 (9.610) out of 10 for The Beeches is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.610 for The Beeches is calculated as follows: ( (145 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 177 Ratings = 4.61

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Angela

Angela Wade

Job Title: Registered Manager

Joined: 2007

Angela has spent the past 23 years working in Health and Social care and has been Registered Manager of The Beeches since 2007.


Bev

Bev Shave

Job Title: Deputy Manager

Joined: 2016

Bev has worked in Health and Social care since 2006. She holds a Diploma Level 5 in Leadership and Management and has been Deputy Manager of The Beeches since 2016.


Karen

Karen Lonergan

Job Title: Senior Care Assistant

Joined: 2017

Karen is another of our team to hold a Diploma Level 3 and she has worked at The Beeches since 2017.


Jo

Jo Hawes

Job Title: Senior Care Assistant

Joined: 2017

Jo has been working at the Beeches since 2017 and holds a Level 2 in Health and Social Care.


Angela

Angela Doherty

Job Title: Senior Care Assistant

Joined: 2022

Angela has been at The Beeches since 2022 and has a Level 2 qualification in Health and Social Care.


Tasha

Tasha Walpole

Job Title: Senior Care Assistant (Nights)

Joined: 2014

Tasha has been at The Beeches since 2014 and holds a Level 2 qualification in Health and Social Care.


Frequently Asked Questions about The Beeches

What types of Care is The Beeches registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Beeches provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Beeches have?

There are 34 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at The Beeches?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Beeches to the centre of Bury St Edmunds?

6.2 mile(s) as the crow flies, distance by road may be significantly further.