Bellstone Residential Care Home

23/29 Beach Road West, Felixstowe IP11 2BL
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9.6 18 Reviews
  • Bellstone Residential Care Home, Felixstowe
The Bellstone Residential Care Home is a twenty-two capacity home that offers a friendly service and comfortable interior in which for older people with care needs to enjoy a relaxing retirement. The home is located 100 meters away from a 2.5 mile long promenade and lovely beach, also just a 5 minute walk to the newly built pier.

Carers are up-to-date with modern standards, available throughout the day and night, and well-resourced to take onboard a wide range of personal healthcare needs.

Support for dignity and respect is at the core of the service, with health, hygiene, security and nutrition all incorporated into the home's regular checks and itinerary.

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Care Provided by Bellstone Residential Care Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bellstone Residential Care Ltd
  • Person in charge
  • Amanda Harley (Managing Director)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Bellstone Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £860 – £875
    • RESPITE Self-Funded Residential Care £946 – £946

  • For private residents the home can negotiate care fees for respite care. This will be based on an individuals residential care needs assessment.
  • (these prices are only a guideline, please contact Bellstone Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours. Please call first if visiting after 8pm.


  • Parking

  • Parking available.


Bellstone Residential Care Home Reviews (18)

9.6

Bellstone Residential Care Home has a Review Score of 9.6 (9.592) out of 10, based on 10 reviews in the last 2 years. Over all time Bellstone Residential Care Home has 18 reviews.

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Date Published

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Review from Caroline B (Daughter of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gorgeous mother of 97 years has had nothing but the best care from the wonderful staff, and family style management, who are running a care home you would want to put a family member into. This level of care, in all areas, sadly does not come along very often, which I have experienced from other
homes throughout my family's ageing needs.
I feel very humbled to have my mother in the best home in the area, thank you Bellstone Felixstowe.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you from all the staff, management and owners of the Bellstone. We take great pride in having such a loving and caring team. We are so pleased your mum has come to the Bellstone and has already become a part of the Bellstone family. Thank you kindly for the lovely review.


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Review from A Y (Daughter of Resident) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, family atmosphere.
Caring staff.
Excellent food and help with feeding as appropriate.
Provision for family to visit, with young children at times.
Medical concerns attended to promptly.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you for your kind review. It is a pleasure to have your mum as part of the Bellstone family.


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Review from R M (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and really enjoys living at Bellstone. She thinks she is at her home as it is very homely in decor etc. The food is freshly prepared and cooked, with a choice if not wanted or dislike any of the choices. We always are made welcome and have a good response to any worries. The
staff seem happy and enjoy their work which shines through. It is comforting to know Mum is safe.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you for your lovely comments. We will be sure to inform all members of staff that their hard work and dedication is much by yourself and family.


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Review from Jonathan D (Son of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was looking at care homes for my mother, I was so pleased to find the Bellstone. Within a few minutes of walking through the door I felt that Mum would be happy there. Although she did not want to go within a few days she was happy and her quality of life has greatly improved. The management
and all the staff are wonderful, caring people who you can see simply love doing their jobs and I cannot thank them enough for all they do. Knowing that Mum is happy and so well cared for is a great benefit to all the family and we are creating many memories.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

Thank you for your lovely comments. We really appreciate it and we will inform all the staff of your kind words and review.


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Review from Steven B (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very well run. The staff are all very efficient and friendly.
The rooms are kept neat and tidy.
The meals are sufficient for Mum's needs. There is usually some kind of entertainment for the residents.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

Thank you for taking the time to submit your review. Your mum hasn't been with us long and yet she has made quite the impression. She gets on with everyone. She's kind, helpful and has great sense of humour. Her energy is infectious.


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Review from Carol S (Goddaughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother (my mother's cousin) is very happy to be at Bellstone. She has been cared for very well over the last 6 years. She will be 95 this month and still quite happy to be cared for. I visit most weeks with my partner of years and we all get on really well.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

As always we value your opinion highly, your godmother has been with us some time now and is still an absolute pleasure to be around. Thank you for taking the time to submit your review.


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Review from Thomas P (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ill health caused Dad to go into care after living alone and independently for some 20 years.
At first, he was very reluctant but the care and patience of the staff has won him over. He now wouldn't want to be anywhere else.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

We thank you for your kind comments and taking the time to submit your review. Your dad is a well-respected member of The Bellstone family. The care team love to sit and listen to all the adventures he has been on. He is lovely and great company.


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Review from E B (Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish to have come to anywhere "better" I do hope I can "end" my days here. I could not ask for anywhere being "in every way". A very happy lady living here.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

Thank you for your kind comments. You are a ray of sunshine and a lovely person to be around. We are so pleased you like it here with us and we will continue to do our best.


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Review from Paul C (Son of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled in well thanks to the very helpful and friendly staff.

Reply from tracey crockford, Registered Manager at Bellstone Residential Care Home

Thank you for your kind review. Your dad is a lovely man and he really enjoys ice cream on the beach on a Friday afternoon. He has most definitely settled in nicely.


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Review from L B (Daughter-in-law of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, with wonderful staff who are caring.

Reply from John Knight, Director / Company secretary at Bellstone Residential Care Home

Thank you for your lovely comment. Your mother in law is a lovely lady and a pleasure to care for.


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Review from Denise M (Daughter of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for five years and five months, and she is very well looked after. They made every day a pleasant experience for mum like she was one of the family. The staff are always friendly, helpful and caring. They go out of their way to make life fun. Catering and cleanliness are always
great. Unfortunately, my mum is at the end of her life, but they are making things as comfortable as possible for her and us. We will always have a fond place in our hearts for Bellstone, as mum has been very happy.

Reply from John Knight, Director / Company secretary at Bellstone Residential Care Home

Your mum was such an amazing lady and loved by all. I speak on behalf of all the carers and staff that she was an absolute pleasure to care for and most definitely considered part of the family. Her dancing, cheeky wit, singing and effortless ability to make anybody smile as soon as you enter the room will be greatly missed. We appreciate all the support, help and kindness that we have received from her daughter and son-in-law over the last five and a half years. Their weekly visits will be missed by us all. Your mum will forever remain in our hearts and memories.


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Review from D H (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is a lovely family-run home. They look after the residents really well. They treated my mum really well, very caring, lovely food and entertainment.

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Review from G J (Son of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Bellstone is a clean, bright and cheerful place to live. The staff are friendly, helpful and very efficient. The place is extremely well managed and run. The residents are happy, safe and well looked after.

Reply from John Knight, Director at Bellstone Residential Care Home

Thank you for the lovely comments. The staff we be pleased to see that their hard work hasn't gone unnoticed. Your mother is an absolute pleasure to be around and most definitely considered as part of the Bellstone family.


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Review from P J (Son of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is just like home from home. The staff are caring and helpful and make residents and visitors alike feel part of one happy family. I am regularly kept up to date with my mum's care plan and fully involved in any decisions. Bellstone is extremely clean and tidy and has regular opportunities
for entertainment and activities.

Reply from John Knight, Director at Bellstone Residential Care Home

Thank you for your kind comments. It has been a pleasure caring for your mum. She is a lovely and kind hearted lady. We have spoken to your mum about the alternative options on the lunchtime menu and have extended the options. She is very pleased with extended menu


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Review from Mandy S (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extremely friendly and welcoming home. Mother has been here for almost 2-years and is very happy. Since being here, her mobility has improved greatly with the encouragement and support of staff. Mum has gained weight and is overall much improved from when she arrived. There seems to be very
little staff turn over, which is lovely for residents and visitors.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you for a lovely review; it is a pleasure looking after your mum. It is good to see our strengths and areas we can improve on; carers will appreciate seeing their work does not go unnoticed they are providing good care to residents.
Thank you for all the support you have given the home during this turbulent time.


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Review from Erika S (Daughter of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I cannot fault the care and support that has been given to my dad and us as a family for the last 11 years. My dad sadly passed away just recently and the care that dad received from everyone was amazing. They weren't just his carers they were his friends. Dad was so happy living there.
I would highly recommend a visit if you have a loved one that needs care.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

Everyone at the Bellstone has been very lucky to have known and cared for your dad. It was a pleasure looking after him over the eleven years. He was always a happy and kind man and made everyone around him smile. He will be much missed.


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Review from M J (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is a residential care home near Felixstowe seafront.


My mother has been in the home for more than 6 years and in that time, both the management and staff have always taken great care of her.


I would always highly recommend the Bellstone.


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Review from Gillian D (Daughter of Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not ask for a better home, they are very kind, always there and a very happy environment.

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Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Bellstone Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.592 for Bellstone Residential Care Home is calculated as follows: ( (75 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 120 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bellstone Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Apr 2025

We currently have two lovely single rooms available. One is situated on the first floor with easy access to bathrooms, hairdresser room, dining rooms and lounges. It's south facing so lovely and sunny and overlooks the gardens - fully furnished, with Wi-Fi access. The second room is a ground floor ensuite also fully furnished with wi-fi access.
Please call for any additional information or if would like a tour of our home.


Awards / Recognitions (0)

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Frequently Asked Questions about Bellstone Residential Care Home

What types of Care is Bellstone Residential Care Home registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bellstone Residential Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bellstone Residential Care Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bellstone Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bellstone Residential Care Home to the centre of Felixstowe?

0.8 mile(s) as the crow flies, distance by road may be significantly further.