Coniston House

77 Orwell Road, Felixstowe IP11 7PY
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8.2 11 Reviews
  • Coniston House, Felixstowe
Coniston House is a lovely 27 bedded residential home specialising in providing care for the elderly and those with dementia. Staff are kind and thoughtful and receive regular training to ensure that they provide residents with the high standards of care that they deserve.

There is a daily programme of activities and entertainment and a beautiful garden to enjoy. They hold regular events throughout the year for residents and their families to take pleasure in and visitors are always welcome. The rooms are beautifully decorated; most have en suite bathrooms and there is also two shower rooms and two assisted baths. The home works closely with the local GP’s and District Nurses and have regular visits from a chiropodist, hairdresser and local church groups.

The head chef caters for all special diets and produces delicious home cooked meals to a very high standard, ensuring that menus are always nutritious and developed with the care of residents in mind.

They are also able to offer respite care from one to four weeks to give carers a well deserved rest and can offer End of Life Care, ensuring that residents stay in familiar surroundings being cared for by people they know and trust when they reach the end of their life.

They are regulated and inspected by the Care Quality Commission and the most recent inspection found them fully compliant in all areas (rated 'good' February 2022). The report is available to read online via the Care Quality Commission’s website or a hard copy can be provided by contacting the home.

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Care Provided by Coniston House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Enviro Medical Ltd
  • Person in charge
  • Rose Buckle (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Coniston House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • These fees are a guide and final fee subject to assessment.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Coniston House Reviews (11)

8.2

Coniston House has a Review Score of 8.2 (8.185) out of 10, based on 1 reviews in the last 2 years. Over all time Coniston House has 11 reviews.

Overall Experience

  • 8
  • 3
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Date Published

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10

Review from Carol N (Daughter of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for nearly one year now and has settled in extremely well. His room is light, bright and airy, nothing is too much trouble for the lovely staff at Coniston House. Coniston House has a warm family feel about it, everything is spotless. From the moment we first stepped into Coniston
House it felt 'like home', with a strong element being placed on care. Dad is very happy there and constantly tells us so too, he absolutely loves the food. We just could not ask for better care and we know Dad is safe and well looked after, in fact since arriving he has thrived!

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Review from Anne D (Wife of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted warmly and treated with respect and served a lovely cup of tea or coffee.

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Review from Jeannine J (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in a purpose built nursing/residential home in Hertfordshire and it felt very impersonal and cold. He moved to Coniston House and was greeted warmly, treated with respect and dignity at all times. His room was light and clean and he had his own toilet and sink. He was near the kitchen and
the front door and could hear the doorbell going and people chatting in the kitchen and he settled in there like he was at home. The staff were amazing and kept you up to date.

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Review from Jacqueline B (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Coniston for four years.
After visiting several homes we found Coniston House, and what a find!
Mum was welcomed not as a resident but with friendship, love and care and above all respect.
Coniston House is not just a "care home". It was Mum's home.
They even especially prepared
food for her to tempt her to eat.
They also gave us one hundred percent support as a family and their advice was invaluable.
We cannot praise the staff and management enough.
Mum was treated with the utmost dignity after she passed even to the point of the staff gathering together to say their goodbyes.
We would recommend this home to anyone with no reservations whatsoever based on our experience and would trust them with my loved ones unconditionally.
We owe them a debt for and on behalf of mum that we can never repay.
They were all "simply the best".
Thank you.

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Review from S H (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Coniston House from 2007-2016 when she passed away. I saw a great improvement in the home during this time. The home had a 'family' feel and the carers were kind, helpful and knew each resident well as an individual. There was more consistency of staffing during the later
years of mum's stay. There was a big improvement of the home - the outside area was developed to allow residents to go outside. Mum was well looked after at Coniston House and I always felt welcome when I visited. They employ an activities coordinator and hold family events during the year. The staff are trained to deal with patients with dementia and the residents were treated with respect.

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Review from Jean G (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of care at Coniston House was all positive. All carers, without exception, were kind and considerate to mum. Her room was kept spotlessly clean and pleasant smelling by the cleaners.
The lounges and dining areas were always very welcoming with fresh flowers and comfortable areas to sit.
Mum
was quite happy with the quality and quantity of food and drinks provided. From being very reluctant to go into residential care, she settled happily after a few weeks, enjoying the fact her 'independent spirit' was respected wherever possible.

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Review from Julie M (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care which mum received at Coniston House was exceptional. The staff were patient, attentive and caring. They treated my mum like she was their mum and nothing was ever too much trouble for her or for us as her family.

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Review from Mike T (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Coniston House for several years. The term 'care home' is particularly relevant because they really did care about her. She really mattered to them. The way that they dealt with her and us, in her last few weeks, also showed the same.

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Review from J B (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always found the staff helpful and caring. The home was clean and tidy. The staff always tried to include residents and visitors in events and to ensure that the atmosphere was relaxed and caring.

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Review from Eric S (Friend of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I made our 1st visit to Coniston House today and were very impressed. In all, we had conversations with four members of staff and they all were genuinely friendly and it was obvious that they cared for the residents.
Our friend Ron has been in the home for about 6 months and was full of
praise for the way he is looked after.
I had the job of finding a home for my mother a few years back and soon found out that a lot of the homes were bad, to put it mildly
I think it was the feeling of when you first entered that the residents seemed relaxed and at home. I just hope that if I or my wife need a care home in the future we find one like Coniston House

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Review from J C (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home which my father is in is outstanding. The care and love they show him is exceptional. They have experienced some deaths recently which they must be attached to and still, that does not stop them caring. Marked down in facilities because it would be nice for the staff to have proper rest
area not a table in the resident's area. Given as much love as it was at home.

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Current Review Score: 8.2 (8.185)

Overview of Review Score

The Review Score of 8.2 (8.185) out of 10 for Coniston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Coniston House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.185 Points relating to the number of positive Reviews for Coniston House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 1 Positive Reviews ÷ 5.4 = 0.185

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Coniston House

What types of Care is Coniston House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Coniston House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Coniston House have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Coniston House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Coniston House to the centre of Felixstowe?

0.4 mile(s) as the crow flies, distance by road may be significantly further.