Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN
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9.8 134 Reviews
  • Davers Court, Bury St Edmunds
Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings.

The Suffolk home has stunning lounges, a modern café, a cinema room and a hair and beauty salon. As well as en-suite bedrooms, the home has lovely award-winning gardens for residents to enjoy.

Alongside luxury facilities, residents can enjoy a busy and varied activities programme, organised by the home's dedicated lifestyle team.

The team takes the time to get to know each resident and tailors every aspect of their care, from the menu to the activities on offer, to ensure the care provided is unique to their individual needs and preferences.

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Care Provided by Davers Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Abhilash Gopi (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2014

Funding & Fees Guide for Davers Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,680
    • RESPITE Self-Funded Residential Care from £1,595
    • RESPITE Self-Funded Residential Dementia Care from £1,680

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Davers Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On Site


Davers Court Reviews (134)

Total of 134, showing 21-40
9.8

Davers Court has a Review Score of 9.8 (9.826) out of 10, based on 38 reviews in the last 2 years. Over all time Davers Court has 134 reviews.

Overall Experience

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  • 17
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Date Published

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Review from Sue M (Wife of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stayed at Davers Court for a month in order to convalesce after being in hospital for 3 weeks before. He was in a very poorly state on transfer. Malnourished, frail and exhausted, needing a great deal of input from all concerned. It was a real team effort to get him eating again, more comfortable,
mobilising and taking an interest in getting better again. He was on the Riverside Suite and all the staff were unfailingly gentle and kind to him, as they were to me. It was a very stressful time and there was no way at the time that I could have cared for him at home. The district nurse team came in to see him twice a day as well and I was able to arrange for a physiotherapist to visit privately.
Always greeted with a hello and friendly smile by all members of staff and generally felt welcomed. He mostly stayed in his room due to his condition but was very pleased to be able to get his hair cut whilst there prior to leaving.
Thank you to all from start to finish.

Reply from Caprice Geisha, Reviews Team at Davers Court

Thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Kate H (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed for two weeks of unplanned convalescence care in Davers Court at the end of November. I didn't even have time to visit the home myself before taking Mum there, so was very apprehensive and quite stressed. The manager and customer relations manager could not have been more reassuring and
empathetic, and on Mum's arrival, had arranged for a platter of fruit and a welcome card in her room, which was a lovely gesture.
The home has amazing facilities (coffee bar, cinema/therapy room, hairdresser) and feels very homely. The staff were all, without exception, caring and friendly and treated Mum and other residents with kindness and dignity. The front desk staff were also very helpful and caring, and it was nice to see that everyone interacted well with residents, even those who required more time than others.
I would not hesitate to use Davers Court again if the need arose.

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Review from T W (Daughter of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent three weeks of respite care at Davers Court. It had a lovely, homely atmosphere where all staff were welcoming and engaging. They were committed to caring for Mum so she felt safe and happy during her stay. All her needs were met with patience and compassion. When visiting I was met with
offers of a drink and if I had a query a member of staff dealt with it immediately. Mum is happy to return to Davers Court for more respite in the future as she called it her 'luxury holiday'.

Reply from Martha Piper, Reviews Team at Davers Court

Thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from T K (Daughter-in-law of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole process of moving my father-in-law into the care home has been great, with nothing too much trouble. The home is very welcoming, with a café and lovely gardens and has a lovely relaxed atmosphere. The staff are very caring and treat the residents with kindness and respect. There are a variety
of activities provided each week, with a weekly calendar showing what's on offer each day for the residents to join in. The meals provided are lovely. There is a dining area for meals, but the residents can eat in their own rooms if they prefer. Communication has been great and it is very easy to get through to speak to staff. They keep us informed by phone of any issues that we need to be aware of. There is a new app which lets us know what activities my father-in-law has joined in with and how he responded, which is lovely as he doesn't usually remember doing anything. We are very pleased with our choice of care home for my father-in-law.

Reply from Martha Piper, Reviews Team at Davers Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.


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Review from T T (Respite Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed in Davers Court for two weeks after my hip replacement operation. I had a very pleasant room overlooking the car park. On my arrival I was made very welcome. I had several visitors and they were always made welcome too. The coffee café and the gardens were always pleasant places to be. The
carers treated you with dignity. This is not always easy for the patient to contend with but it helps when you just accept it. I thought that the activities provided were fantastic and imaginative, with something for everyone to choose from. The staff were always willing to transport you by wheelchair or by walking with you to these activities. The cleaners, catering staff and those serving meals were cheerful which always helps and helps to pleasantly pass the time. I enjoyed my stay at Davers Court and was well looked after.

Reply from Martha Piper, Reviews Team at Davers Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.


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Review from Margaret L (Sister of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a relative who, following a stroke, required respite care which I could not provide. Davers Court has been, genuinely, the answer for which I was searching. It is close to the centre of Bury St Edmunds and it is really ideal in terms of size, that is, in relation to the number of residents. While
waiting for my relative to join me (I take her into town for lunch twice a week), I watched splendid work being carried out with small groups of residents who were clearly enjoying every moment. Above all, however, I was deeply impressed by the staff - always a smile and kindness, patience and awareness of the needs of their residents. They are helpful with suggestions regarding physical requirements and ready to talk to me too when I have had questions. It's a very difficult time for carers as well as the resident. The staff recognise that. My relative has had several respite stays at Davers and I am in the process of making this permanent.

Reply from Holly Cole, Reviews Team at Davers Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team


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Review from Jan C (Wife of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I chose Davers Court for two weeks of respite for my husband as I was impressed with what I saw during our visit, and my husband thought he would be happy there. We were not disappointed, and all the staff were efficient, friendly and caring. We will be choosing Davers Court again.

Reply from Martha Piper, Reviews Team at Davers Court

Hi Jan C (wife of Resident) thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team


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Review from Geoff B (Son of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff very friendly and helpful. The staff seem to be happy in their work and nothing is too much trouble for them.
My mother was 90 recently and the home put up decorations and balloons and made a cake for her.

Reply from Martha Piper, Reviews Team at Davers Court

Hi Geoff B (son of Resident) thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.


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Review from B W (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial communication via email and the meeting with the helpful manager, we had confidence in Davers to look after our father. The only remark would be the cleanliness of the suite, toilets and bathroom. Appreciating staff workload, this could be an area of improvement. The suite/floor manager
was attentive, intuitive and went the extra mile. Cleanliness - they have overall looked great, but it was a shame Dad didn't shower or wash his hair. It was really tired and his loo surround and the public loo surround. Overall, a supportive experience for our darling dad. Thank you.

Reply from Samantha Debenham, Reviews Team at Davers Court

We are happy to hear your comments about our Suite Lead; our team throughout the home are passionate about providing quality care and go the extra mile for residents each day. At Davers Court, our newly-appointed Head Housekeeper ensures all areas of the home are maintained to a high standard for residents and visitors. Whilst residents may sometimes refuse personal care, the team at Davers Court ensure personal care support is offered and encouraged each day.


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Review from B P (Friend of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Davers Court is a wonderful care home in the heart of Bury St Edmund's. Care staff are very professional and caring not only of the residents but the wider family members and friends too. I was really impressed by their team and the home.

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Review from Helen B (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Davers Court in February this year and it was a seamless process. I was so worried as Mum didn’t want to move from home but my concerns were completely unfounded. She has settled in so well. All the staff are amazing, so caring, professional and kind. I have complete peace of mind
now that Mum is looked after, happy and safe. Well done Davers Court!

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Review from S C (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Davers Court in February. The staff and management have been exceptional in getting to know her and us since then. As a daughter, I feel completely at ease knowing Mum is happy and safe in her new environment. The staff have a very approachable feel and are happy to chat and are very
informative.

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Review from Lynne M (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently spent three weeks in the Meadows Suite at Davers Court for respite care. She really enjoyed her holiday, was very well looked after and loved the company and making new friends. Davers Court is extremely well run, with professional and caring staff to whom nothing is too much trouble.
The whole process from my initial phone call to collecting Mum to return her home was made easy by everyone I dealt with and I had no worries at all about leaving Mum there whilst I was away. Everything was done to make Mum feel at home even though she was only there for a short time, the thoughtful card with a welcome message, an Easter egg and a pretty potted rose plant in her room when she arrived was a lovely touch. I would definitely use Davers Court again for respite or more permanent care if required in the future.

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Review from Gillian B (Daughter of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and carers have been very polite, helpful and professional at all times and help Mum to make the most of each day. They have been particularly efficient at special arrangements such as accompanying her to hospital visits. We were delighted when she was presented with a homemade cake on
her birthday!

Reply from Holly Cole, Reviews Team at Davers Court

Hi Gillian, thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home, Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us with any further specific feedback, please use the form on the following url;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.


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Review from Adrian S (Son-in-law of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Davers Court is a top-notch care home, very professionally run, with all the management and staff very efficient, polite and caring. The facilities are excellent, as you would at this price level. I'm particularly impressed by the proactive approach that staff take to deal with situations. A great deal
of trouble was taken to make sure that my mother-in-law could personalise her room with extra furniture and belongings. We particularly appreciate the regular newsletters sent out to relatives.

Reply from Holly Cole, Reviews Team at Davers Court

Hi Adrian, thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home, Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the following url;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.


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Review from C J (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all amazing, my dad enjoys all the food and takes part in the activities that he is able to do. I wouldn’t want him to be anywhere else, you get regular updates and are always contacted about anything big or small.

Reply from Holly Cole, Reviews Team at Davers Court

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us with any further specific feedback, please use the form on the following url;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.


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Review from B L (Daughter of Resident) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we've been very impressed with Davers Court from the start. We find all the staff and carers extremely helpful and friendly. The home has a lovely warm welcoming atmosphere and there are all sorts of little touches around the home which give Davers Court its unique character. Our mum has
now settled very well, despite it being a massive adjustment from living in her own home. She is very happy with her room and the view she has from her window. She really enjoys the food and especially likes the range of tasty homemade soups for the evening meal. Whenever I visit, the carers on duty are always friendly and cheerful. They're all very easy to communicate with and we are also always kept informed by phone of any issues we need to know about. It's a great comfort to know that mum is being so well looked after by staff who show genuine kindness and understanding towards her. Thank you for everything you do.

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Review from Patricia N (Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here for a week's respite to help me recover from a major operation. It has been wonderful. The staff are amazing - nothing is too much trouble. Davers Court is a very happy place, and it has helped me in my recovery to be here. I would not hesitate to come here again if I needed help or friendship.

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Review from A T (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the manager of Davers Court for all her help when my mum was taken into hospital. An ambulance was not available, neither was an accessible taxi so the manager took us in her car and then travelled from home to pick me up in the evening from hospital when Mum was allowed home.
This was amazing care provided for both of us over the above what could be expected. We will always be grateful.

Reply from Holly Cole, Reviews Team at Davers Court

Thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from M N (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved into Davers Court Care Home she has been treated with the utmost dignity and respect. She was underweight when she arrived, could hardly speak and was wheelchair bound but after just 2 months she is eating well, chatty and now walking a few steps on a frame. She is also interested in
her surroundings again and thinks that she is staying in a very nice hotel so we are more than happy with her care.
We understand that there are various activities most days and although we haven't witnessed any as yet they sound very appropriate. Mum loves music and is always singing to herself so any activity involving music would be very beneficial.
We only have one small gripe and because the home was locked down during a Covid outbreak over the Christmas period was probably why communication lacked. We have asked several times for Mum to have her hair done regularly on a fortnightly basis so would be grateful if this is put into place and Mum looks like the mum we know and love again.

Reply from Samantha Debenham, PA to Marketing Director at Davers Court

We are so pleased to hear of your and your mother's positive experience at Davers Court. Our Lifestyle team are dedicated to providing a varied activities schedule which has something to offer every resident, and it's lovely to hear that your mother, along with the close support she has received from our care team, is engaging well with these and is comfortable in her surroundings. At Davers Court, we recognise the importance of maintaining communication between resident and their relatives, to support families wherever we can, especially when visiting the home is restricted due to an outbreak of illness. We offer pre-bookable hairdressing regularly and residents are always welcome to use this service whenever they want to.


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Davers Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Davers Court is calculated as follows: ( (382 Excellents x 5) + (65 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 453 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Davers Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (95)

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Meet the Team (1)

Abhilash

Abhilash Gopi

Job Title: Home Manager

Joined: 2025

I am passionate about providing meaningful care to older people and ensuring that we make a positive impact on residents’ lives.


I have been a home manager for eight years and have a BSc Hons. in nursing, as well as a level five in health and social care. I chose to join Care UK because of its values and ethos.


In my role, you need to be patient, have good listening and communication skills, and be understanding. Being calm in any situation helps too.


I think my favourite part of the day is the morning. It’s a time when we can decide what to prioritise and how to approach the day.


A lot of moments stand out for me as highlights. I helped achieve an ‘outstanding’ rating for another Care UK home in 2021. I’m also proud to be able to support colleagues and share the knowledge I’ve learned over the years. It’s all about improving care and standards for the better so residents can benefit.


Outside of work, I captain a local cricket team. I also enjoy reading and spending time with my family. My wife is also a nurse, and we have three children so life is wonderful and busy.