Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN
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9.8 134 Reviews
  • Davers Court, Bury St Edmunds
Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings.

The Suffolk home has stunning lounges, a modern café, a cinema room and a hair and beauty salon. As well as en-suite bedrooms, the home has lovely award-winning gardens for residents to enjoy.

Alongside luxury facilities, residents can enjoy a busy and varied activities programme, organised by the home's dedicated lifestyle team.

The team takes the time to get to know each resident and tailors every aspect of their care, from the menu to the activities on offer, to ensure the care provided is unique to their individual needs and preferences.

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Care Provided by Davers Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Abhilash Gopi (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2014

Funding & Fees Guide for Davers Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,680
    • RESPITE Self-Funded Residential Care from £1,595
    • RESPITE Self-Funded Residential Dementia Care from £1,680

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Davers Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On Site


Davers Court Reviews (134)

Total of 134, showing 41-60
9.8

Davers Court has a Review Score of 9.8 (9.826) out of 10, based on 38 reviews in the last 2 years. Over all time Davers Court has 134 reviews.

Overall Experience

  • 116
  • 17
  • 1
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Date Published

134
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Review from Sue C (Wife of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel having male as well as female carers has helped my husband to accept being in a Care Home. Generally, there seems adequate staff around but sometimes there seems no one. Cleanliness seems good and rooms are always tidy with clutter minimal. The catering seems to be a strength of Davers Court,
and by good food, easy selection for residents, and a sense of dignity at the table with good tableware, this gives a feel-good factor. All in all a good experience for residents as well as family and friends.

Reply from Samantha Debenham, PA to Marketing Director at Davers Court

We are pleased to hear you are happy with the level of cleanliness in the home our team are dedicated to ensuring we maintain the highest standards of cleanliness. We are also pleased to hear you are happy with the dining experience at Davers Court, including the choice available at mealtimes. Regarding staffing, we ensure there is always an appropriate level of staffing to meet the needs of residents. Where unavoidable absence occurs, we have access to agency staff, to ensure appropriate staffing levels are maintained.


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Review from Sharon D (Niece of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt became unable to cope at home and I realised I had to find her a care home. She was in the hospital, not because she needed medical care but because she needed personal care and I knew I had to move her quickly. I emailed the home to enquire about availability and I was contacted shortly afterwards.
From that first phone call, I realised they were very efficient and helpful. We were allowed to book her in for 28 days of respite to make sure she was happy there and she is now a permanent resident. The staff are really friendly and do their best to accommodate personal preferences. The food is good with a varied choice. I particularly like the cafe area where we can sit when we visit and get refreshments for a small donation. My aunt has settled well and likes to join in with all the activities. I am so pleased I chose Davers Court.

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Review from W H (Brother of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited my sister not long after she moved in. I was impressed by the quality of the environment in the building and my sister's room was lovely. She herself reported very favourably on her new home, mentioning, in particular, the food. I wasn't there for more than 40 minutes and will
not be returning any time soon but I have formed a very favourable impression. The staff were courteous and helpful (if a little slow to come to the reception desk). Thank you.

Reply from Samantha Debenham, Personal Assistant at Davers Court

Thank you for rating your experience 5 stars with Davers Court. We appreciate your lovely comments regarding the care provided to your sister and to hear she’s delighted with the offering. We would like to also thank you for sharing your constructive feedback, we are always looking at ways we can improve the service we offer. We always aim to have somebody present at reception and will review this from your feedback.


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Review from Charles M (Son of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 96 years old and in good physical and mental health, and Davers Court has provided a warm and secure environment for her. My sister and I can sleep safely and not worry about her.
From an administrative point of view, it's been great; there was a delay in finding a place, and during that
time, we were kept fully informed in an open and honest way, and they were very accommodating in letting my mum move into one room and then change to another, more appropriate one later. Her room is beautiful, and she seems well cared for, both physically and mentally.

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Review from L R (Relative of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very good care. The staff are all kind and helpful, some require more training. Personal items sometimes go astray. Clothes are washed without reference to washing instructions and are therefore ruined. Over-emphasis on independence, which can lead to neglect of personal hygiene. Family care
instructions are not adhered to. Management did not offer or make available the pod visits on many occasions during the pandemic which had a significant detrimental effect on the mental well-being of my relative.

Reply from Samantha Debenham, Personal Assistant at Davers Court

Thanks so much for taking the time to write your review and rate Davers Court care home 4 stars. We are delighted to hear that you are happy with the care your loved one has received.

We are sorry to hear that on occasions personal items have gone astray and that items of clothing haven’t been washed appropriately. As always, the Home Manager is available to speak to about any of these concerns.

At Care UK, we pride ourselves on the care we provide and for enabling, supporting, and encouraging residents with full mental capacity to make choices about their care and how much they would like to be involved in day-to-day activities. We also ensure that residents in our care are supported to maintain their independence. All care interventions are performed in the best interests of our residents, consulting with other health professionals, and those involved in the resident’s care, should there be fluctuating capacity.

As you can appreciate visiting has been difficult to organise during the pandemic because of restrictions care homes have been under.


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Review from V L (Daughter of Resident) published on 19 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very happy care home. Mum settled in very well and has been cared for by an amazing team of carers - nothing is too much trouble for them. There is a lot of love and understanding given to the residents and their families.

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Review from Sandra M (Niece of Resident) published on 21 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Auntie is a very independent lady and found it difficult to accept that she needed 24 hour care at first, but now is settled and happy. I have found the staff friendly and welcoming and keep me informed of any concerns. She has excellent care and is looked after very well. Auntie has a limited diet
and they do their best to give her food she enjoys and can eat.

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Review from Carole M (Daughter of Resident) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Davers Court for over three years and is very happy there. The staff are dedicated and caring and any problems that my mother has had have been addressed quickly. They go the extra mile to ensure the residents are well looked after and are happy and safe. I have no hesitation
in recommending Davers Court.

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Review from Patrick C (Husband of Resident) published on 27 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here three months and has settled down very well indeed and has no complaints whatsoever.

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Review from Bobbie S (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are making sure everyone is comfortable during this hot spell. Cold drinks and ice lollies are provided at regular intervals. The common areas are cooled with fans. Last week my mother and son went on a ride to the Abbey Gardens and thoroughly enjoyed it.

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Review from Danusia I (Daughter of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been welcomed at Davers Court and the care has been first-class. They have gone over and above to make a difficult transition for her as easy as possible. I will say that they go the extra mile.

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Review from Andrew M (Son of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, happy with the care home. The only criticism we have is that when we telephone to speak to Dad or someone at the care home, we often can't get through to anyone. We understand that you are very busy, but it would be good if there was someone there to man the phones.

Reply from Samantha Debenham, Personal Assistant at Davers Court

Thank you for taking the time to review Davers Court. It’s lovely to see you’ve given us a 5-star review. We appreciate that it can be frustrating when your call isn’t always answered. We only have 5 lines coming into the home on one number so it does create a bottleneck. However, we are waiting for four new independent mobile phones to be set up specifically designated for residents to call their loved ones, so this will really help to resolve the problem.


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Review from Sarah B (Daughter of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a team! Excellent communications from all staff and a genuine concern for the welfare of the residents.
Covid has been a challenge for all but the Davers Court team have risen to the challenge and their actions have been 100% to ensure the safety of all, residents and staff alike.
Great care
team, cleaners, canteen staff, office staff, receptionists, management team etc under the home manager's guidance are impressive.
My mother had a challenging time when she came to Davers Court and being fiercely independent has struggled to adapt, but with the care and support from all, she is feeling the support and care that Davers Court provides.

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Review from J B (Power of Attorney of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's experience from start to finish was excellent. From first contact to when she left Davers Court the staff were caring and compassionate and nothing was too much trouble. Although the home was in lockdown they still managed to ensure all residents felt safe and secure.

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Review from Penny S (Granddaughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan became too poorly for us as a family to look after, so we decided to send her to Davers Court after word of mouth suggested the home was the best. The transition from hospital to the care home had complications but the customer relations manager took charge and made all the phone calls and necessary
arrangements and took so much stress and worry and Nan arrived at Davers Court. Once at the home the staff were caring and respectful. They not only looked after my nan but also me too, nothing was too much trouble, they always had time to sit with me and chat when I was upset. Unfortunately, my nan didn't live long and the staff arranged everything with the funeral directors. Even after she died I had phone calls to offer condolences and asking how I was doing, and if they could do anything to help me. The whole experience was upsetting and I felt so guilty for putting my nan in a home but I cannot thank the staff enough for everything they have done and I will never forget their kindness and compassion.

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Review from Hilary D (Daughter of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Davers Court from another area. Having viewed three different suites to find the one that worked best for her, we were so pleased to leave her that first day with a smile on her face and with her talking freely to staff.
This home couldn’t be more different than the one she had
been placed in after a short stay in hospital. It’s comfortable, with good food, caring staff and some extra treats available such as a hairdresser and a shop.

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Review from D M (Daughter of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a recently arrived resident, my mother has been made very welcome by all the staff and other residents. I have been impressed with the level of communication from Davers Court as my mother has settled in and as the difficult Covid-19 situation in the home has unfolded.
A minor frustration has been
occasional difficulty in reaching my mother by telephone. This is undoubtedly an indication of how busy the staff are being kept as a result of Covid restrictions.
Overall, as the daughter of a new resident, I have been impressed by Davers Court and am pleased to have chosen it for my mother.

Reply from Samantha Debenham, Personal Assistant at Davers Court

Thanks so much for taking the time to write your review and rate Davers Court care home 5-stars! We are delighted to hear that you are extremely likely to recommend us to others.
We are sorry to hear that occasionally you struggle to get hold of us, rest assured, communication is very important to us, we are extremely passionate about delivering the highest standard of service to families as well as residents. At the home, we receive a lot of phone calls, and often the residents enjoy a lovely conversation with their friends or family – sometimes, these are longer than planned! Your feedback has been received, thank you for letting us know. Once again, thank you for leaving us a lovely review.


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Review from Denise M (Sister of Resident) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Davers Court to be an excellent respite home for my sister, the staff are so lovely, professional and caring. Everything was done to make the stay a positive and happy experience with little touches that make a lot of difference.

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Review from David H (Respite Resident) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Davers Court very homely and the staff were friendly. Nothing seemed to be too much trouble for my mum.
I was impressed with the little personal touches regarding my mum's room and it was clear that a lot of trouble had been taken to make her feel very much at home.
Thoroughly recommended.

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Review from S T (Son of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and helpful.
We had a concern over an issue. When this was pointed out there was a positive response.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Davers Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Davers Court is calculated as follows: ( (382 Excellents x 5) + (65 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 453 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Davers Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (95)

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Meet the Team (1)

Abhilash

Abhilash Gopi

Job Title: Home Manager

Joined: 2025

I am passionate about providing meaningful care to older people and ensuring that we make a positive impact on residents’ lives.


I have been a home manager for eight years and have a BSc Hons. in nursing, as well as a level five in health and social care. I chose to join Care UK because of its values and ethos.


In my role, you need to be patient, have good listening and communication skills, and be understanding. Being calm in any situation helps too.


I think my favourite part of the day is the morning. It’s a time when we can decide what to prioritise and how to approach the day.


A lot of moments stand out for me as highlights. I helped achieve an ‘outstanding’ rating for another Care UK home in 2021. I’m also proud to be able to support colleagues and share the knowledge I’ve learned over the years. It’s all about improving care and standards for the better so residents can benefit.


Outside of work, I captain a local cricket team. I also enjoy reading and spending time with my family. My wife is also a nurse, and we have three children so life is wonderful and busy.