Foxgrove Residential Home

High Road East, Felixstowe IP11 9PU
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9.6 48 Reviews
  • Foxgrove Residential Home, Felixstowe
Foxgrove is situated in two acres of tree-lined grounds with beautiful gardens, and is set in the centre of Old Felixstowe. The property is an attractive Victorian mansion that has easy access to all local amenities, including a post office and general store. Walks can be taken to the town centre and nearby cliffs.

Foxgrove has a friendly warm atmosphere and the elegant lounge and dining room combine to create a charming environment for residents. The generous bedrooms are all en-suite and decorated to a high standard. All rooms have a television and telephone point. Whilst they are all fully furnished residents are encouraged to bring their own items of furniture and personal effects so that their room can become truly their own.

Care staff are trained to the highest standards and chosen not only for their skills but also for their warmth, friendliness and caring attitude. Staff are available constantly to provide professional care that respects the rights and dignity of the individual.

Residents are assessed regularly to ascertain their needs are met fully. Appointments can be made with a visiting optician, dentist, hairdresser and chiropodist. Catering staff provide snacks throughout the day and delicious meals. Special diets can of course be catered for.

The home has a dedicated Activities Co-ordinator who can arrange for residents to take part in as many, or as few, activities as they wish.

Family and friends are always welcome at Foxgrove. Professionals value their involvement in residents' care. Above all, they promote individual choice in a caring environment that is free from stress or worry.

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Care Provided by Foxgrove Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Leanne Greeves (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Foxgrove Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
  • (these prices are only a guideline, please contact Foxgrove Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Foxgrove Residential Home Reviews (48)

Total of 48, showing 41-48
9.6

Foxgrove Residential Home has a Review Score of 9.6 (9.631) out of 10, based on 9 reviews in the last 2 years. Over all time Foxgrove Residential Home has 48 reviews.

Overall Experience

  • 30
  • 17
  • 1
  • 0
  • 0

Date Published

48
4
6
9
39

Review from Vivian (Daughter of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the six years, my mum has been at Foxgrove she has had excellent care. She is happy here, well fed and kept clean and tidy as her ability to look after herself has decreased. The staff are very kind and caring. There is always things going on to keep the residents entertained and interested. Overall
a lovely home with a beautiful garden.

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Review from Sandra W (Daughter of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was rapidly approaching her 80th birthday, we as a family wanted to make it a memorable time for her but wanted to include her friends at Foxgrove. We asked if we could do an afternoon tea on the grounds and management and staff were keen to assist. The chef laid on the food and I supplied
the cake. The staff did a great job with the cups of tea and everyone had a great time and all kept it as a surprise for mum! Thanks Foxgrove, you did us proud!

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Review from Rose A (Daughter of Resident) published on 28 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good friendly caring service. Would definitely use again. Good homemade and excellent quality. Very homely feel. Particularly well managed. I feel confident to place my mother there again if she so wishes.

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Review from Maria S (Daughter of Resident) published on 16 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has never been happier, very caring, reliable and cheerful staff.


Any concerns about my fathers well-being are always quickly reported.


A doctor quickly visits my Dad if there are any concerns for his health and Foxgrove take him to all his hospital appointments


Special dairy free

meals are always made for my Dad which he enjoys

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Review from Kevin R (Relative of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother moved into Foxgrove 6 years ago due to ageing health. The cooks go out of their way to meet my mothers diet needs. The home is small and the staff are kind and friendly, seeing to my mothers needs.
There is a full programme of activities. Mother enjoys still doing her knitting. The home also
has its own in house transport for out and about activities and those appointments which take the worry out of getting your family member to them. If you're looking for a residential care home close to town, seafront them I recommend a viewing.

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Review from Roy G (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxgrove Residential Home is very good. I have lived here over 2 years, I love all the staff and the support they give me.

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Review from Joyce F (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for over 4 years and I am happy with everything that's available and everything we get to do as we are always doing something, activity wise.

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Review from Roberta (Friend of Resident) published on 1 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend moved to Foxgrove from his home in September 2015, settling in well and enjoying the company and the staff. His comments were 'he felt safe'. Sadly with failing health he deteriorated. The staff and management have done an amazing job with him, encouraging him to eat and drink. He received
every assistance to remain as
comfortable and able bodied where possible. The carers have such compassion and kindness. His room overlooked the garden, it had the essential equipment. Nothing was too much trouble, sorting out hearing aids, clinics etc. We are glad he chose Foxgrove he couldn't have done better!

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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Foxgrove Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Foxgrove Residential Home is calculated as follows: ( (83 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 108 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Foxgrove Residential Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (2)

Leanne

Leanne Greaves

Job Title: Home Manager

“The care at Foxgrove is second to none. Every team member strives to provide a high standard of care every day. The staff are an amazing bunch of people who always want to help the residents in any way they can.”


Wuananita

Wuananita Murray

Job Title: Deputy Manager

“The environment at Foxgrove is happy. We work hard to always improve residents’ day-to-day living. There’s an easy atmosphere here because we care, and it’s a nice environment to work in - staff don't want to go anywhere else.”