Glebe House Residential Care Home

Rectory Road, Hollesley, Woodbridge IP12 3JS
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7.4 16 Reviews
  • Glebe House Residential Care Home, Woodbridge
Glebe House is situated within three acres of Suffolk woodland and offers accommodation for older people.

The care staff are fully qualified and trained, ensuring that a balance is maintained between efficiency and a high level of pastoral care under the personal supervision of the owners.

The standards set are high with maximum effort in achieving a good quality of life for all residents.

Glebe House offers laundry, a hairdresser, a chiropodist, optician and osteopath, if required.

The village of Hollesley has a post office, supermarket, garage, church and pub, within walking distance.

Regular visits are arranged by staff to the theatre and cinema and entertainers also regularly visit the home.

Near the care home, there is also bowls, golf, tennis, swimming, sailing as well as the chance to walk along the beach situated a mile away.

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Care Provided by Glebe House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Prime Residential Care Ltd
  • Person in charge
  • Dawn Barnes (Manager)
  • Admission Criteria
    • We do accept social services clients, NHS Clients, CHC Clients and Privately Funded Clients.
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Glebe House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,350
    • Self-Funded Residential Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Care £1,350 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,375 – £1,475
  • (these prices are only a guideline, please contact Glebe House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hours a day


  • Parking

  • On Site Parking


Glebe House Residential Care Home Reviews (16)

7.4

Glebe House Residential Care Home has a Review Score of 7.4 (7.417) out of 10, based on 1 reviews in the last 2 years. Over all time Glebe House Residential Care Home has 16 reviews.

Overall Experience

  • 11
  • 5
  • 0
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Date Published

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Review from Susan S (Friend of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our close friend of 50 years was transferred to Glebe House in October. We were so impressed by the care that the staff gave to our friend. We live some distance away so when we said we worried about him, the response was 'Don't worry has has got us now to care for him'. Kindness with professionalism,
wonderful. Thank you all so much.

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Review from J C (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently at Glebe House and has been for over a year. I cannot fault the home. The staff are professional, caring and supportive and go over and above in all aspects of their job. The activities are second to none, so much thought and work go into them. Mum was the only vegetarian when she
first went there, and they went out of their way to accommodate this.
When I initially viewed Glebe, I knew instantly it was the one. The feel of the place was home-from-home. Many of the staff have been there for years, which indicated a good working environment for them too. The number of residents is small enough to make it very personal.
I cannot recommend it highly enough.

Reply from Nimesh Patel, Director at Glebe House Residential Care Home

Dear JC
Thank you for taking the time to review Glebe House. The positive comments mean a lot to the entire team, it really makes the team feel appreciated.


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Review from Kim M (Daughter of Resident) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has stayed at Glebe House for three months over the summer. She has had difficult circumstances to cope with and everyone has been caring and supportive to her. The staff are professional, respectful and kind. Activities are thoughtfully tailored with one-to-one, group activities and also
events. There is a good atmosphere and everyone seems to enjoy a bit of fun. The management staff are endlessly patient and are good listeners supporting residents and also relatives. It is very noticeable how each resident is treated very much as an individual and according to their needs. Glebe House is friendly, homely and filled with kindness.

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Review from Amanda C (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care mum has received in these difficult times has been outstanding and the staff have made sure we have been kept updated with any changes, nothing seems to much trouble. It has been a very challenging time for everyone and Glebe House staff have certainly made a hard decision and time easier for
us. Thank you.

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Review from Kate (Friend of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited prior to Covid and always found the staff to be both caring and professional. Everyone we met from domestic to managerial are so kind. The home is a real home. This has given such peace of mind in this pandemic. Staff have been so very helpful with updates since restrictions.

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Review from Sarah F (Daughter of Resident) published on 27 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Glebe House for a few years and was looked after very well. I liked all the staff, the carers were always cheerful, helpful and compassionate and to appeared genuinely be fond of the residents. My only disappointment was that I felt there was not enough stimulation or activities
to keep the residents from getting so bored.

Reply from Pritesh Patel, Director at Glebe House Residential Care Home

Dear Sarah
I am sorry you felt this way about the activities. However, since January of this year, we have employed an activities co-ordinator who has been arranging different activities for the residents during the week and she continues to change these according to our resident's preferences.


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Review from Howard W (Son of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only here for a short time prior to his death but I was very impressed with the caring attitude of all the management and staff whilst he was a resident here. It was particularly comforting to also note the very caring and understanding attitude extended to my mother by all the staff when
she visited on a daily basis. The family was very pleased that we were able to find a room at this quiet and tranquil home for my father's last days.

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Review from Rae B (Daughter of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my parents by all staff since their arrival at Glebe House in October 2018 has always been very kind and caring. This was even more evident when my mother was on end of life care and their kindness and support extended to my sister and myself whilst we sat with our mother during her
last week.
Communication is good between the home and myself, including me in decision making regarding my parent's welfare and needs. Staff are always ready to listen if I need to discuss issues and I never feel I am being rushed during meetings plus somebody is always available.
The standard of meals is very high and special requirements are always met.
My parent's hygiene needs are dealt with sympathetically and they are never made to feel a nuisance or embarrassed at a situation. Their personal attire is always beautifully washed and ironed so they present neat and tidy which I feel is very important to their self-respect and dignity.

Reply from Pritesh Patel, Director at Glebe House Residential Care Home

Dear Rae
We all at Glebe House really appreciate the praise you have given to all the staff. Everyone at Glebe house takes good pride in their job roles and will continue to give their 100%.


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Review from Lesley B (Daughter of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both our parents have been residents at Glebe House since last October. The care they have received has been wonderful. They were provided with a beautiful double bedroom and also a separate room to use as their own sitting room. All the staff are always cheerful, kind and patient with residents.
My
mother recently passed away and spent the last week of her life in the care home. Both she and the rest of the family were treated with care, respect and kindness during her final few days. Staff are now showing our father extra kindness during the difficult time after losing our mother.

Reply from Pritesh Patel, Director at Glebe House Residential Care Home

Dear Lesley
We all at Glebe House are so glad you and your family are happy with the care your loved ones are receiving, and have received. We know last month must have been difficult, but rest assure your father will be well cared for as we take pride in making sure our care staff look after all our residents with dignity and respect.


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Review from Jane T (Daughter of Resident) published on 22 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a parent with dementia is very difficult for any family but Glebe House has made this the best possible experience. Their home is welcoming and friendly and truly a home for my mother. They give her all the love and care that she needs in a safe environment. The staff are lovely, the food is
delicious and they have regular activities and entertainment. Best of all my father who visits every other day always feels welcome.

Reply from Pritesh, Director at Glebe House Residential Care Home

Dear Jane
We are glad you are happy with Glebe House and the care your loved one receives. The management and entire team take pride in what they do and give there 100% every day.


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Review from Chantal C (Sister of Resident) published on 15 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twin brother is in Glebe House 'Respite Care' but may stay on for a bit. Glebe House is wonderful and amazing and VERY friendly staff. The house is beautifully clean, airy, light and warm! Also very caring and what seems a safe haven. Lovely garden and the bedrooms look very comfortable.

Reply from Nimesh Patel, Director at Glebe House Residential Care Home

Dear Chantal,
We appreciate your wonderful review of Glebe House and of our Team. Also if there is anything we can do please feel free to contact our Manager who will be able to assist you further.
Many thanks,
Mr Patel, Director.


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Review from S D (Daughter of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beautiful setting and home - small but elegant, with good food and friendly, helpful management and staff.

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Review from Lyn S (Friend of Resident) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glebe House is a homely comfortable place with congenial staff. The staff greet you on arrival with offers of refreshments. The lady I visit is treated exceptionally well and has resided there for many years. Nothing is too much trouble whether it be food choices or assistance required. There is a happy
atmosphere and I often hear laughter from staff and residents alike know my visits. The owners have ensured they are involved in all aspects of the daily running of the home and have taken time to get to know the residents. Staff are well trained and experienced with good leadership. I wouldn't hesitate to recommend Glebe House to anyone requiring residential care.

Reply from Pritesh Patel, Director at Glebe House Residential Care Home

We appreciate your compliments and hope to see you soon.
Many thanks
Pritesh Patel


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Review from Julie M (Friend of Resident) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to compliment the staff that were on duty when I visited my Grandmother 2 weeks ago. They were very welcoming and offered me refreshments and some cake, which was lovely by the way. They seemed very happy to be working at the home and I could see that all the residents seemed to be happy.
They were very caring towards the residents and my grandmother. I had noticed a lot of improvements the home had been made which was good to see. Simple things like lunch menus with pictures which my grandmother preferred as she gets confused sometimes.

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Review from Ravi P (Friend of Resident) published on 12 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic home, with superb staff and lots of activities to keep residents occupied. Definitely recommended for anyone thinking of sending their loved one to a place that's treats people with dignity.

Reply from Lyn Soer, Manager at Glebe House Residential Care Home

I am glad that you enjoyed your visit at Glebe House, and your appreciation of the hard work our team put in to keep our residents happy, as well as respecting their dignity. We hope to see you again soon.


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Review from Katie E (Friend of Resident) published on 11 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the home, I was greeted by a member of the care staff with a great big smile. After being asked politely to sign in, she guided me to where my friend was sitting and offered me refreshments. When sitting with my friend for over an hour, I observed that all the care staff were very good
and attended to anyone who required anything. All the staff were very attentive to the residents. I was also greeted by the owners who said they had recently taken over the home and explained all the improvements they had planned and some which they had already started. They assured me that the improvements being made would benefit the residents and they clearly have a vision to take the home to the next level. It is great to see and meet the owners who are actively involved in the home and I could clearly see the standards they are setting is very high. I would highly recommend any of my family members to be living here as is feels like a home and not an institution.

Reply from Pritesh Patel, Director at Glebe House Residential Care Home

I am glad that you had a good experience at Glebe House, and all the team are very grateful for the praise you mentioned when visiting. We hope to see you soon. Many Thanks


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Current Review Score: 7.4 (7.417)

Overview of Review Score

The Review Score of 7.4 (7.417) out of 10 for Glebe House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.167 for Glebe House Residential Care Home is calculated as follows: ( (4 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for Glebe House Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 01 Mar 2025

Elderly Care, Dementia Care, Alzheimers, Parkinson's Care


Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Glebe House Residential Care Home

What types of Care is Glebe House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glebe House Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glebe House Residential Care Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Glebe House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glebe House Residential Care Home to the centre of Woodbridge?

6.0 mile(s) as the crow flies, distance by road may be significantly further.