St Joseph's

The Croft, Sudbury CO10 1HR
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9.8 70 Reviews
  • St Joseph's, Sudbury
St Josephs, in Sudbury, is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia. It is located in an idyllic croft setting in the village of Sudbury.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

St Joseph's care team gets to know customers and works with them to organise wellness activities that match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh, using locally sourced and seasonal ingredients where possible, by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by St Joseph's

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Hayley Head (Home Manager)
  • Admission Criteria
    • Please contact St Josephs directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for St Joseph's

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,290
    • Self-Funded Residential Dementia Care from £1,290
    • RESPITE Self-Funded Residential Care from £1,290
    • RESPITE Self-Funded Residential Dementia Care from £1,290

  • Our colleagues at St Josephs will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact St Joseph's to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at St Josephs.


  • Parking

  • Onsite parking is available, including disabled spaces.


St Joseph's Reviews (70)

Total of 70, showing 41-60
9.8

St Joseph's has a Review Score of 9.8 (9.834) out of 10, based on 15 reviews in the last 2 years. Over all time St Joseph's has 70 reviews.

Overall Experience

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Date Published

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Review from Angela S (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the standard of care at St. Joseph's, The staff are very friendly and kind, not just with the residents but also with each other. I couldn't wish for a better place for my mother to spend her last days.

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Review from Catherine S (Cousin of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Joseph's Sudbury were lovely and very caring to my cousin. When my cousin died, the staff kept him very clean and comfortable for the three days that he was bedridden.
And after death, they placed a little bunch of flowers on his chest.
My cousin looked very peaceful and clean.
The
staff were also very sweet to us, comforting and caring. My cousin was treated with dignity at all times, he suffered from Alzheimer's.

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Review from Marie-Anne M (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident for over four and a half years at St Joseph's during which time she lived in the main house on the dementia unit. She was very well treasured by the staff at all times who dealt with her anxieties and distress with care and compassion. Thanks to the kindness of the staff, my
sister and I were able to stay with her at the home whilst she slowly slipped away we will always remember their kindness.

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Review from Eve H (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was cared for at St Joseph's for the past 2 years. Dad went into end of life care during January/February of this year.
During dad's stay at the home, he was always treated with respect and dignity and loved the staff who cared for him.
During the last two weeks of his time at the home, dad,
and the family were excellently looked after with every thought to both his and the family needs.
The professional, but caring approach could not be faulted and we are so glad that dad had St Joseph's to Care for him. A person-centred approach seeing dad as an individual.
Little things like his favourite duvet cover, his music played quietly in the back ground, personal end of life care making dad as comfortable as possible. Communicating with family on a daily basis.
The manager and some seniors with us when dad passed.


Thank you so much to the Manager and her team for all the love, care and support they gave to dad.........we all miss his smile.


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Review from Joy W (Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident at St. Josephs since 2008 - a long time. I came before I needed the care I do now, but I was recently widowed, not very well and needed to think of the future and my family. At that time, one was invited to make one's home here, to continue an outside life as far as possible within
the safety and facilities offered. It has been a wonderful experience for me as that same attitude and atmosphere continues. Management is very good. Staff are excellent in their work; they are not intrusive, are friendly and interested in our lives but equally, do not expect intrusion in theirs. The warm, friendly, safe feeling shows great respect for each other. I have recently been unwell with cardiac problems but welcomed back from the hospital and given great care so after a little despair, I now look forward to continuing my life.

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Review from Richard E (Brother of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the care of my sister and the love and respect she is given by her carers. It is a great relief to me and my siblings that she is well looked after and we are confident that everything possible is done to keep her healthy and happy.

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Review from Lizzie W (Daughter of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at St Joseph's for two and a half years. The atmosphere when you go in it's welcoming and friendly for visitor and relatives alike. The staff are attentive, caring, always helpful and engage well with the residents. I am always informed in any changes in my mothers medication
etc. St Joseph's has enabled me to have peace of mind, knowing that my mother is so well looked after.

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Review from Alison P (Daughter of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Joseph's cared for my late mother for over 2 years, when she developed vascular dementia at the age of 79 years. St Joseph's were absolutely wonderful in the way they cared for my mother. At all times they were compassionate and kind and couldn't do enough for my mother. The standard of food was
excellent in my mother's final days, all the staff were wonderful and couldn't fault them. The manager runs a tight and happy ship and I can honestly say the standard of care was second to none. A first rate care home and deserves to be rewarded for it's outstanding performance.

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Review from Tania (Daughter of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Joseph's and its excellent staff played an integral part with our family to ensure my mum was as happy and contented as possible. There support to us as a family at the end of her life was exceptional a debt that we will never be able to repay.

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Review from David (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here for the last 18 months, my dad has been happy, safe, well fed and very contented whilst living here. He has had many problems but the staff have kept him happy, warm and extremely well cared for. I would not have found a better place for dad to be after the loss of
my mum. I know my dad is treated with kindness and great respect and he enjoys living here very much. St Joseph's Home has taken so much stress off my shoulders too and I will always been thankful to all the wonderful staff there for their kindness and support.

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Review from Geoff C (Husband of Resident) published on 21 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. The staff treat residents as their own, nothing is too much trouble for them. My wife suffers from LBD and has lived here for over two years and as her disease has progressed she has received ever increasing care. The food and activities are fantastic. I have no hesitation
in recommending St Josephs to anyone.

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Review from Kevin A (Son of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't find any fault with St Joseph's.

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Review from C W (Niece of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mu aunt chose St Joseph's Home when she could no longer look after herself and was there for approx. 8 months. She settled really well loved the staff and they were able to get her to do things I couldn't. The care and attention she received was second to none. We often describe St Joseph's Home as
more like a good class country hotel than a care home. All staff are to be congratulated in making St Joseph's Home a great place to live. Aunty died quite suddenly and everything was dealt with in a very compassionate manner. Thank you St Joseph's Home.

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Review from Simon (Son of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Josephs gives me the peace of mind in knowing that my father is not only safe but well cared for. I've always found the staff and management to be most helpful and considerate.

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Review from E S (Son of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The level of care is generally good. Staff very good, but feel there is a general lack in detail, and the overall standard needs to be biased, for example; furniture positioned better, cut flowers on tables, some rooms looking a little tired.
Whilst the place should always be homely, but could be more
like a hotel, to reflect the amount of money we pay each month, for my mothers care. I do not feel we get value for our money.

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Review from Margaret F (Wife of Resident) assisted by family/friend published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting St Joseph's I was always greeted with respect and kindness, my husband who suffered with dementia was lovingly cared for. The atmosphere of the home was welcoming - lively and cheerful at all times.
The sadness at the home of my husband's death was eased by the comforting and thoughtful,
gentleness of the staff concerned. In my opinion the work load of staff in the Gainsborough Unit is excessive at times and would have been helped having more staff available to share the load.

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Review from Steve (Son of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to St Josephs from a 2 month stay at hospital, she had advanced vascular dementia, and was unable to walk unaided from the off, she was given a huge amount of care and support, was taken to the day room daily and encouraged to interact with the excellent staff.
Her care was beyond reproach,
given much time by carers who were always cheerful. In her last week, she stayed in her room where she slipped away peacefully; the gathered family were touched by the compassion shown.

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Review from D J (Wife of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were very caring to my husband and very kind and looked after him very well, but they could have done with more help.

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Review from Diane C (Niece of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at St Joseph's is excellent. The home is welcoming, very clean and the food is excellent. The staff are friendly and helpful and the residents are well looked after.

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Review from J C (Daughter of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at St Joseph's Home for nearly 2 years and has had excellent care. All the staff are caring and treat all resident according to their needs. I am very pleased with the care my mother is receiving.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for St Joseph's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for St Joseph's is calculated as follows: ( (147 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 175 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Joseph's is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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