St Joseph's

The Croft, Sudbury CO10 1HR
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9.8 70 Reviews
  • St Joseph's, Sudbury
St Josephs, in Sudbury, is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia. It is located in an idyllic croft setting in the village of Sudbury.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

St Joseph's care team gets to know customers and works with them to organise wellness activities that match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh, using locally sourced and seasonal ingredients where possible, by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by St Joseph's

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Hayley Head (Home Manager)
  • Admission Criteria
    • Please contact St Josephs directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for St Joseph's

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,290
    • Self-Funded Residential Dementia Care from £1,290
    • RESPITE Self-Funded Residential Care from £1,290
    • RESPITE Self-Funded Residential Dementia Care from £1,290

  • Our colleagues at St Josephs will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact St Joseph's to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at St Josephs.


  • Parking

  • Onsite parking is available, including disabled spaces.


St Joseph's Reviews (70)

Total of 70, showing 61-70
9.8

St Joseph's has a Review Score of 9.8 (9.834) out of 10, based on 15 reviews in the last 2 years. Over all time St Joseph's has 70 reviews.

Overall Experience

  • 56
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Date Published

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10
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55

Review from David (Son of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in the dementia wing of St Joseph's for getting on for three years. Her condition has deteriorated during that time making the job of caring for her increasingly challenging. Despite this the staff at St Joseph's have continued to give her unstinting care, always demonstrating
the utmost kindness, patience and professionalism. They manage to create a truly family ambience, giving all residents a sense of security and belonging. They are also most welcoming of visitors making us too part of the community.

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Review from Shirley L (Daughter of Resident) published on 30 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident at St Joseph's for five years . The care she received during that time was second to none . Mum was always treated with dignity and kindness by every member of staff who collectively are a very caring and dedicated team. Our family were always welcomed with open arms no matter
what time of day we visited. I could not recommend St Joseph's more highly.

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Review from Paul M (Son of Resident) published on 30 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a highly independant 98 year old, St Josephs welcomed him as an individual having visited him prior to his arriving. From the start it was more like an hotel, the restaurant offered high quality food, the whole place was not just clean but always had a welcoming aroma with many extra
touches, fresh flowers, water, regular refreshments, daily activities. He was treated with real care, respect, consideration, thought, and humour without any sense of being talked down to. So many of the staff went above and beyond their remit. Having told us that he did not want to go back to hospital, everyone ensured that he was cared for with dignity, with a level of care that ensured we were able to support his final days with the knowledge that he was in safe hands.
Having visited other homes, I can wholeheartedly recommend St Josephs, the whole ethos puts the Care into a Care home. I suspect this is because the manager, leads with vision, understanding and respect for staff and residents, which is obviously reciprocated.

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Review from Nicholas F (Son of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always remarkably patient and kind despite the difficulties presented by some residents.

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Review from Jenny C (Daughter of Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only have praise for the staff at St Joseph's, my mother is nearly 97 and they treat her with dignity. They pick up very quickly when she is getting a chest infection and act accordingly. The staff are generally always smiling and are always good to all the residents. I am extremely satisfied with
the way my mother is being cared for.

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Review from Linda S (Daughter of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went into St Joseph's Home at the end of August. At 91 and having difficulties managing at home she had a fall down the stairs and broke her hip, leaving her with no mobility. This made it impossible for her to stay in her own home. St Joseph's Home made her feel really comfortable from the
minute she entered. The staff are all really caring and take great care to make all individuals feel at home - everyone is kept really clean, food always looked good very tasty and rooms and grounds lovely.

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Review from Deborah M (Daughter of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at St Josephs for nearly three years now. It was her 97th Birthday on Sunday and the staff and chef did everything possible to make this a very memorable and happy day for her, my sister and myself who both travel long distance to visit our dear mum. We were given a lovely
Sunday lunch and a special birthday cake for my mum. As we watcher her mental health progressively deteriorating we are touched by the respect and care given to her and to ensuring she has dignity and peace of mind as far as possible. I am very impressed by outstanding care and compassion shown to our mother.

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Review from Harry S (Son of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Joseph's has provided wonderful care for my mother. The staff are absolutely lovely, the setting is beautiful and the atmosphere is like a relaxed country hotel. The whole place is run by the amazing and tireless manager whose unfailing kindness and commitment I have come to admire enormously. I
couldn't recommend St Joseph's more highly.

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Review from Beverly N (Daughter of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way in which my mother is being cared for at St Josephs but much more importantly my mother is really happy, which she hasn't been for a long time. The staff are very friendly and caring. I did worry at first that there wasn't enough done to entertain, or keep the residents
active, but they have appointed an activities co-ordinator which as made all the difference to the residents.

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Review from Gillian (Daughter of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home, the staff are always available to answer any questions and are quick to help and deal with any situations regarding doctors visits and any other queries.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for St Joseph's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for St Joseph's is calculated as follows: ( (147 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 175 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Joseph's is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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