Seckford Care - Jubilee House
Seckford Almshouses, Seckford Street,
Woodbridge
IP12 4NB
Privately-funded residents Between £1362 and £1431 per week
Publicly-funded residents Current Suffolk County Council rates
Extra Care Housing – weekly accommodation costs
Single apartment From £271.52 per week, including utilities
Double apartment From £309.78 per week, including utilities
Extra Care Housing – care costs
Personal care charge £28.60 per hour
Wellbeing charge £161.08 per week*
There are no visiting restrictions. Visitors are asked to sign in and out of the building at the main reception area.
Parking is available on-site but there are limited spaces
Seckford Care - Jubilee House has a Review Score of 9.4 (9.394) out of 10, based on 6 reviews in the last 2 years. Over all time Seckford Care - Jubilee House has 6 reviews.
Review from Elizabeth T (Daughter-in-law of Resident) published on 30 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House
Thank you for your review, it is really appreciated and reassuring to hear that you feel the communication is excellent. Working in partnership with family members and other professionals is really important to us, in order to support and care for residents to the best of our ability. Thank you for your support, best wishes.
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Review from A M (Son of Resident) published on 31 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House
Thank you so much for your lovely review, your mother is a charming lady of great character. It is a pleasure to care for her and as always if there is anything more we can do please do let us know. Best wishes.
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Review from A H (Daughter of Resident) published on 12 July 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House
Thank you for your review. The pandemic was an incredibly challenging time for everyone, and we are really pleased we are moving forward now. We always aim to do our very best, so please do contact a member of the leadership team if there is anything you need to discuss. Many thanks.
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Review from Sarah A (Daughter of Resident) published on 10 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House
Dear Sarah, thank you so much for your kind words. Your dad was such a gentleman; it was a pleasure for us to support him over the years.
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Review from Michael S (Son of Resident) published on 10 July 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House
Thank you for your lovely review; it has been and is an absolute pleasure caring for your parents.
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Review from Sallie T (Daughter of Resident) published on 10 July 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House
Thank you so much for your review; we are so pleased to hear you feel Mum's well-being and health have improved.
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The Review Score of 9.4 (9.394) out of 10 for Seckford Care - Jubilee House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.794 for Seckford Care - Jubilee House is calculated as follows: ( (54 Excellents x 5) + (14 Goods x 4) ) ÷ 68 Ratings = 4.794
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Seckford Care - Jubilee House is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2017
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Job Title: Director of Care
Joined: 2020
Gemma has worked within the health, social care and not-for-profit sectors since 1997, starting as a Support Worker in a long-stay hospital for people with a learning disability. She continued to support people within the community, moving into her first management role at an Older Persons residential care home in 2003.
In 2005, Gemma joined a not-for-profit organisation as a Registered Manager with the Care Quality Commission for a newly-developed Older Persons Extra Care scheme and Younger Person with Dementia scheme. She then progressed in her career to Head of Service, being responsible for eight Extra Care services across the county of Suffolk, including sheltered housing and support. In 2015, Gemma was promoted to Business Development Manager, responsible for growing the entire Support and Care Division, and developing partnerships and initiatives.
Before joining Seckford in 2020, Gemma was Director of Client Services for a local charity and graduated from the University of Suffolk in 2019 with a Postgraduate Diploma in Leadership and Service Innovation.
Gemma was previously a Trustee for Ipswich Housing Action Group, providing support and housing to people experiencing homelessness and a Volunteer Mentor for students at Northgate High School.
Job Title: Head of Care/Registered Manager
Joined: 2020
Cassie has been working at Seckford Care since 2016, originally appointed as a relief carer. Since 2020, Cassie has been steadily progressing in her career as COVID Administrator to Seckford Club Manager in 2021, overseeing the relaunch of the Club.
Most recently, we were delighted to appoint Cassie as Registered Manager with the Care Quality Commission, for both the Almshouses and Jubilee House. Cassie achieved her QCF Level 4 Leadership and Management in Care Services in 2021 in just six months and has now commenced her QCF Level 5.
Cassie has proven herself to be a dedicated member of the Leadership Team, possessing the values that demonstrate her commitment to caring for others.
Job Title: Deputy Manager for Extra Care and Activities
Joined: 2010
Mandy was originally appointed as a carer in 2010, progressing to Activities Lead for Seckford Care in 2017.
Mandy’s successes include being nominated as a finalist at the National Care Awards 2020, being promoted to Activities and Wellbeing Manager and, most recently, taking on the new role of Deputy Manager for Extra Care and Activities, following our investment in Activities Care Workers.
Mandy now manages a small team, delivering activities for residents and organising social events in order to combat loneliness and focus on promoting resident wellbeing.
Job Title: Deputy Manager for Jubilee House
Joined: 2021
Hayley joined the Leadership Team in 2021, as Team Leader, and has been promoted to Deputy Manager for Jubilee House.
Commencing her career as a carer in 2002, Hayley has worked in domiciliary care and residential care. Hayley’s previous role was a Senior Carer in a residential home, with special responsibility for medication.
Hayley is an absolute asset to the team; her ‘can do’ attitude includes providing direct support to residents and the staff team on shift and assisting the Leadership Team to ensure the highest standards of care for the residents at Seckford.
