Woodbridge Lodge

5 Burkitt Road, Woodbridge IP12 4JJ
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9.5 76 Reviews
  • Woodbridge Lodge, Woodbridge
Woodbridge Lodge is located a short walking distance from the town of Woodbridge in Suffolk. Situated away from the road, the home has large grounds for the residents to enjoy.

Woodbridge Lodge provides support to people who require long-term care and offers a homely living environment to all residents and service users.

Woodbridge Lodge aim to offer residents a relaxing ‘home-from-home’ that can be enjoyed by staff and visitors alike.

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Care Provided by Woodbridge Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bishnu Lamichhane (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for Woodbridge Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • * Subject to assessment
  • (these prices are only a guideline, please contact Woodbridge Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Woodbridge Lodge Reviews (76)

Total of 76, showing 1-20
9.5

Woodbridge Lodge has a Review Score of 9.5 (9.538) out of 10, based on 33 reviews in the last 2 years. Over all time Woodbridge Lodge has 76 reviews.

Overall Experience

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  • 36
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Date Published

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Review from Jenny E (Wife of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visits Woodbridge Lodge several times a week. Each time I'm greeted by friendly, welcoming staff, there always seems to be plenty of staff to assist residents and many interesting activities going on. Managers are accessible and are able to deal with queries.
I'm very happy that I can take our pet
dog to visit my husband as it makes a huge difference to him that he can see her.

Reply from Sinead Lambert, Home Manager at Woodbridge Lodge

Thank you for your lovely feedback , we are glad to hear you have a good experience when visiting your loved one. It's lovely to see faces light up when your Dog visits too.


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Review from Donna C (Wife of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here 18 months.
Staff are always attentive to his needs.
There is a nice family atmosphere here at the home.

Reply from Sinead Lambert, Home Manager at Woodbridge Lodge

Thank you for your feedback, we are glad to hear you are happy with the care we provide at Woodbridge Lodge.


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Review from David C (Respite Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was here for 3 weeks of respite care following a minor illness and a short stay in hospital before going back home. The staff were very welcoming and helpful. The activities like seated yoga were good and helped all those taking part to keep moving. The outing to the bowling alley for ten pin bowling
was very enjoyable. It was good to get out and to do an activity. The less well and needy residents were well cared for.

Reply from Sinead Lambert, Home Manager at Woodbridge Lodge

Thank you for your feedback, we are glad you enjoyed your short stay here at Woodbridge Lodge. It was a pleasure to meet you and we wish you all the best.


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Review from P D (Friend of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On assisting my friend for his respite, what I have seen has been most favourable. He seems to me to be very well cared for and is extremely happy.

Reply from Sinead Lambert, Home Manager at Woodbridge Lodge

Thank you for your feedback, we are glad your friend is having a lovely experience while staying at Woodbridge Lodge


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Review from Jonathan E (Resident) assisted by family/friend published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was made welcome when I arrived. I like my room and I am pleased to have my own W.C, the bath is very good. There is a good range of food which I enjoy a lot. There is help with eating when I need it. The activity staff are very pleasant and helpful. Most of the staff are good and kind. I feel very
comfortable and safe here. I really appreciate the open visiting times and that my dog is always welcomed.

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Review from R G (Daughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my mum, I loved Woodbridge Lodge.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

It is an honour to look after you mum and I am pleased that you like our lovely home.


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Review from Andrew B (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and is cared for and feels safe here. The staff are very welcoming. It's nice to be able to visit any time.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

I am pleased that your mum is happy to be here at Woodbridge Lodge with us all and that you find our lovely home a nice place to visit.


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Review from Elizabeth B (Daughter-in-law of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very friendly and relaxed, We are always made welcome. My mother-in-law is very happy here.
It's nice that we can visit anytime, It's very homely

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

We are so pleased that as a family you have found our home to be happy and relaxed and that we always make you feel welcome. I will pass your comments onto the team.


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Review from Justin C (Son of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly and the care of mum is great, nothing seems to be too much trouble. If there are any issues, I always feel very comfortable speaking to any member of staff and comments are taken on board and addressed.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

We are so pleased that you are happy with the care what we provide. We aim to always listed to any concerns raised so that we can continually make improvements for our home.


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Review from J E (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's early days yet as not quite 2 weeks in but so far am happy with what we see/hear. The staff keep us informed of how Mum is and they appear cheerful and engaged with Mum.
It has a warm, comfortable feel and we are confident that she is safe and looked after.
Mum has up and down days but spoke
to her tonight and she told me she enjoyed the trip out to bowling yesterday! Fingers crossed she settles soon as it's a lovely place.

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Review from J F (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are on the first steps of the journey finding the right care for our mum. Staff have been wonderful with both Mum and our family. We feel safe in their hands, referring to their experience and knowledge of both care and dementia. Mum's room is lovely with a gorgeous view over the gardens. On good
days she says it's quaint and lovely. On bad days she admits the room is nice!

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Review from R B (Son of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in the care home for six years - she has seen most of the staff and residents come and go! However, now that the staff team seems to have settled down the overall standard of care has improved. Activities are excellent. Food is always good. Sadly, a room with only a commode to use is always
a challenge for Mum, particularly during the night! At times, keeping the home clean and laundry turn over, remains an ongoing struggle.

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Review from L B (Daughter-in-law of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Woodbridge Lodge helped my mother-in-law celebrate her 95th Birthday with care and kindness - decorating a space for her to enjoy being with family and cutting a cake.
My mother-in-law has been at Woodbridge Lodge for 6 years - experiencing changes in staff and management. On the whole, she has experienced
good care and, in particular, she has enjoyed all the interesting activities and events held at the home.

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Review from Jan A (Wife of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very nice and the staff are excellent, kind and very helpful.

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Review from Pete A (Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good.

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Review from Anthony S (Son of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's quite simple it's a fantastic place for my dear mum to live and myself and my family to visit. Kind carers, good food, relaxed and warm and homely. It was a herd decision to make ie my mum residing in a care home. But I am happy I chose Woodbridge Lodge. I visit my mum and she has her cheeky smiles
back and when I leave I am comforted that my mum is safe and warm. Thank you so much. Any help I can give you please ask.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

Thank you for the lovely review. We are pleased that you are happy with the care that Woodbridge Lodge provides, I will pass your comments on to the team.


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Review from J E (Sister-in-law of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Woodbridge Lodge. Staff are amazing, nothing is too much trouble. My sister-in-law has been in here for 18 months and is very happy and comfortable in the home. The staff are very good and have got to know her and her ways very well. She doesn't always join in but continue to encourage
her to do some activities.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

Thank you for the lovely feedback. It is lovely to hear how happy our residents are able to feel and we continue to strive for this.


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Review from Julia S (Sister-in-law of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During our initial visit to this home, we felt that it was a lovely calm place to be. In particular, we were impressed with the wonderful outdoor space. All of the staff we came in contact with appeared cheerful and engaged well with residents. Unfortunately, our brother-in-law's stay was short as his
mental health condition had not been fully recognised. After his departure staff and management were very understanding of our situation and wished our brother-in-law an appropriate and happy outcome.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

Thank you for your kind words which I will pass onto the staff. We hope that your brother in law receives the support he needs so that he will be able to lead a fulfilled and happy life.


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Review from Sue T (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed respite care after suddenly having a drastic change in her mobility. From the initial enquiry, all staff from cleaners to nurses, caregivers and management were kind, helpful, fun, professional and courteous. Mum was instilled with ease and taken care of with such kindness and yes with
fun. Facilities are superb and Mum loved the food. Her room was lovely and she enjoyed her view a lot. Once she was more mobile Mum really enjoyed the more social side even going out to a particular place. She loved it so much that she is booked back in for August after an operation.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

Thank you for all of the kind words written in your review. We are always so pleased to hear feedback like this, as a home we aim to continue to provide all of our residents with outstanding care and encourage all to have a positive stay here at Woodbridge Lodge.


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Review from P M (Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints whatsoever. The staff have all been courteous, efficient and approachable. I suppose the Covid pandemic had an effect on taking us out, that has not improved very often recently. They have coped well with my being Coeliac, which limits what I can eat.

Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge

Thank you for the lovely review. We have been on many trips out this year and have many more booked in, which I am sure you will enjoy. We continue to ensure that we can provide for all dietary needs and are happy that you feel as though you still receive a good variety of meals despite being coeliac.


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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for Woodbridge Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.538 for Woodbridge Lodge is calculated as follows: ( (241 Excellents x 5) + (131 Goods x 4) + (20 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 396 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodbridge Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

Sinead

Sinead Lambert

Job Title: Home Manager

Sinead has been working in the care sector since 2015 and has experienced different roles. She is now a manager at Spring and finds it very fulfilling to make a positive impact on the residents, families, and staff. Spring feels like her second home and she loves working there.


Ed

Ed Lamb

Job Title: Deputy Manager

I have worked in care since the age of 16, working in many homes and various positions. I am now working at Woodbridge Lodge as Deputy Manager. The home has a lovely homely feel. We are always working to maintain the highest quality care, making sure all are comfortable and their holistic needs are met.


Outside work enjoy running, swimming and travelling.


Mel

Mel Moye

Job Title: Administrator

I have been in the administration role for about 18 years.


Before working for Kingsley I was an administrator for a local company and I was teaching swimming which I still do.


I love working at Woodbridge Lodge as the staff are all friendly and I enjoy being able to interact with the residents and their families. When I'm not at work I like being outside and keeping fit.


Frequently Asked Questions about Woodbridge Lodge

What types of Care is Woodbridge Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodbridge Lodge provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Woodbridge Lodge have?

There are 32 Single Rooms.

What are the Facilities & Services at Woodbridge Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodbridge Lodge to the centre of Woodbridge?

0.2 mile(s) as the crow flies, distance by road may be significantly further.